5
Possible malfunctions
You can correct most malfunctions by yourself.
For all other problems contact the LOMAC-licensed service station.
SUVERAIN
®
www.lomac.de
PROBLEM
•Thedevicedoesnotswitch
off properly.
•Thedeviceswitcheson
intermittently.
•Themotorisrunningin
severalcyclesandthewater
inthetoiletbowlonly
dischargesslowly.
•Themotorisrunning
correctly but does not
switchoffcorrectly,orruns
foraverylongtime.
•Themotorisnotstartingup
•Themotorisrunningwith
arattlingsoundorgrumbles
anddoesnotwork.
•Waterrefluxintheshower
is muddy.
PROBABLE CAUSES
•Thedevicehasbeenpumping
fortoolong(thermo-switch
for safety).
•Failureofthecontrolsystem.
•Theconnectedsanitary
installationsareleaky
(tap,cistern).
•Theflaptrapisnotclosing
tightly.
•Theventilationopening
inthelidisblocked.
•Thedischargepipeistoo
highortoolongorthere
aretoomanybends(lossof
pressure)
•Thepumpfloorisblocked.
•Thedeviceisnotconnected.
•Socketisdamaged
•Problemwiththemotoror
the control system
•Themotorisblockedby
aforeignobject.
•Problemwiththemotor
or the control system
•Theshowerhasbeeninstalled
toolowdowninrelationto
the device.
•Theflaptrapsfortheside
inletsareblocked.
REMEDIES
•Pulltheplugoutofthe
socket.Waitforanhourand
re-connect.
•Otherwisecontacta
licensed customer service
representative.
•Checktheconnectedwaste
disposal.
•Cleanorchangetheflap
trap.
•Cleantheventilation
connection.
•Checktheinstallation.
•Otherwisecontact
alicensedbreakdownservice.
•Connectthedevice.
•Otherwisecontact
a licensed customer
service representative.
•Removetheforeignbody
(seesection6).
•Otherwisecontact
a licensed customer
service representative.
•Checktheinstallation.
•Cleantheflaptrapsfromthe
outside,otherwisecontact
a licensed customer service
representative.
6
Disassembly
PLEASE NOTE: Repairs to the motor and electrical
parts may only be undertaken by licensed
professionals. Before interfering with the device
disconnect the electrical connection.
a. Dismantling the macerator
from the WC bowl
•TurnoffwaterfeedtoWCcisternand
removethelargestquantitypossibleofwater
fromthesiphonoftheWC-bowl.
•Disconnectthepressurepipe.
•Suverain3000-A:Cutoffthewatersupply.
•DisconnectthedevicefromtheWC.
b. Foreign bodies
RemovetheforeignbodythroughtheWCinletand
usingascrewdriveroranironwire.
Be careful not to pierce the rubber gasket.
PLEASE NOTE: The blades are very sharp – never
put your hand into the device.
7
Warranty
TheSuverain3000-Aproductshavea2yearwarranty.
Thewarrantywillbeimmediatelynullifiedifthe
conditions of installation and use
are not observed.
