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9.0 Good service after purchase
9.1 Ordering spare parts
The correct spare parts are obtainable from your dealer.
When ordering, please state:
- Serial number of the product
- Type and width/length of the product
-
Spare part no.
Please find spare part no. on www. logitrans.com.
9.2 Warranty/Compensation
Spare parts delivered during the warranty period will be invoiced. A credit note will be
sent immediately after we have received and tested the defective parts and found that the
warranty conditions have been met.
9.3 Service and repair
You should be able to make adjustments and perform minor repairs on the spot. However,
major repairs should be left to the dealer who has well-trained personnel and the neces
-
sary special tools. The manufacturer has an exchange system for pumps/cylinders. These
are renovated and delivered with warranty.
9.4 Warranty
The warranty covers material and assembly defects which, subject to inspection by
us or our representative, are deemed to be faults or deficiencies that prevent normal
use of the parts concerned. Such affected parts shall be sent to your Logitrans dealer
carriage paid within the warranty period in force at the time in question, together
with a copy of the documentation for the service performed (B284 - see the back
page).
- The warranty does not cover normal wear and adjustments.
- The warranty period is based on singleshift working.
The warranty shall no longer apply if
- the product has been used incorrectly,
- the product is used in environments for which it was not designed,
- the product has been overloaded,
- replacements of parts have been made incorrectly or original parts have not been
used and consequential damages have arisen,
- if the product is changed or accessories, not being approved by Logitrans, are
used.
- it can not be proved that a qualified technician has performed the service check
according to the requirements stated in the instruction manual (see the back page).
9.5 Liability exemption
The manufacturer accepts no responsibility for personal injury or material damage arising
from deficiencies, defects or improper usage. The manufacturer accepts no responsibility
for lost earnings, operating losses, lost time, lost profits or similar indirect losses incurred
by the purchaser or a third party.
