Logitech VR0002, Setup Manual, Page: 10 / 30

10 English
There is poor audio/video quality
•
Is the sound on mute? Try turning up the
volume on your TV.
•
Reduce excessive background noise.
•
If there’s an echo on either side of the call,
make sure there is at least 20 cm between
microphones and speakers.
•
Increase or decrease room lighting. Avoid
sitting or standing with your back to a sun-lit
window or bright lamp.
•
Your TV cam’s video image is optimized for a
1m to 4m range (or 3–12 feet). Images appear
at their best within this range.
•
Bandwidth, packet loss and other connection
elements can contribute to video quality and
image resolution. For more detailed network
troubleshooting, go to www.logitech.com/
support/tvcamhd
I’ve forgotten my Skype user name
and password
•
For help, go to support.skype.com.
Clear Personal Data
•
Before transferring ownership of the TV Cam,
be sure to clear your personal information
from the device. Go to Settings > General >
Clear user data.