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Hints and Tips
Problems
Solutions
Buttons don’t work
While the washing machine is washing, you cannot change the
programme, temperature and process settings.
Door doesn’t open
• Door lock may be active.
• The water temperature or level could be too high.
Unusual odour
• Rubber parts may give off a smell when you first start using the
washing machine, but this goes away over time.
• You can wash the drum by running the “Self Clean” programme once a
month.
You can’t see any water
This is normal: The water level is below the window.
There’s no water going into
the washing machine
• The water tap might be turned off.
• The water hose or water-supply hose may be frozen.
• Your water supply may be disrupted.
• The water-supply valve filter, at the joint of the water-supply hose, may
be clogged.
There’s only a small amount
of water
• If you have paused the programme and you restart, the washing
machine may drain some water.
• Don’t pour water in through the door.
Water adds up during
washing
This is normal: water is supplied automatically as the level lowers, and
with heavy loads the water may fill up repeatedly.
Water drains away during
washing
This is normal: water often drains and refills to wash off excess foam.
(This is called foam detection.)
There’s no water going into
the washing machine during
rinse operation
Before rinsing, the washing machine spins to drain water remaining from
the wash. The water will fill up after that.
Rinsing begins before the
spinning finishes
• If your laundry has collected to one side of the drum, rinsing will start
automatically to correct the imbalance.
• If there’s excess foam after washing, water may drain and refill to wash
it off. (This is called foam detection.)
During the spin-dry, the
drum stops and rotates
several times
This is normal. The washing machine has detected an unbalanced load
and is trying to correct it.
Foam and water remain in
the door or door seal
Although foam and water may remain, it does not have any influence on
the performance of a rinse.
Spin starting is repeated.
This is normal. Although spin starting may be repeated, it is a function
made to spin quietly.
There’s not much foam
• This can happen if you’ve put powder detergent directly into the drum
– you must put it in the detergent drawer.
• The amount of foam can vary, depending on the temperature, level
and softness of your water.
• You may not be using enough detergent.
• You may be using a reduced-foam type of detergent.
• Heavily soiled laundry can reduce the amount of foam.
• Larger loads of laundry can also reduce the amount of foam.
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11/10/2010 11:36 AM
