USER MANUAL 8
9. Troubleshooting
FAILURE
POSSIBLE CAUSES
ACTIONS TO TAKE
UPS can not be turned ON
UPS is not connecting to
AC and overloaded
Please connect to AC and
reduce the load
The input fuse is burnt or
breaker is off
Replace the fuse or reset
the breaker, remove some
load and check if the load
is short-circuit or faulty
AC Input voltage is too low Please send to the agency
to repair
The UPS is failure
Please send to the agency
to repair
The red LED continuous
bright with a beep every 8
seconds
UPS suddenly turns to
battery mode in spite of
utility line present
Save the data promptly and
shut down the operating
system
The red LED continuous
bright with a beep every 1
second
Back-up time less than 1
minute
Close the system and
recharge again
Back-up time less than
specified
Overloaded
Please reduce the load
Battery is not fully charged
Recharge the battery for
at-least 12 hours and retest
the backup time
Charging unit fault
Please send to the agency
to repair
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