LOFTNESS Kwik-Pik 480, Operator'S Manual & Parts, Page: 29 / 34

Owner’s Manual (Kwik-Pik)
N14816 4 - May, 2012 1
Service Parts
Ordering Service Parts:
To assist our customer service department in providing you with the correct replacement parts promptly and
accurately, follow the ordering instructions as listed below.
1.
Order replacement parts by providing the following information:
A) Kwik-Pik serial number - Refer to serial number plate, which also includes the model number,
located on left hand side end plate, centered. Or if the plate is
missing, check the top flange of the mounting plate, right side
(serial number is stamped into the flange). Refer to page
4-3 for all decal locations and additional service information.
B) Part description - Illustration drawings are provided to assist in identifying the parts by
description and part numbers. Use this information to insure that
correct service parts are ordered and sent to you.
C) Quantities - Order the exact number of parts required, do not order by “sets”.
D) Shipping instructions - Give company/customer name, shipping point or will call and mailing
addresses notification if different than shipping point. State whether
freight, express, parcel or other handling is desired. Confirm telephone
orders in writing.
2.
Inspection of parts when received is important. Damages or shortages should be brought to the attention of
the carrier at the time the parts are accepted. Shipper’s responsibilities cease upon delivery of shipment, in
good order, to the customer.
Return Policy:
Return of parts for either warranty or incorrect parts received, must have a “Return of Materials Authorization”
(RMA) number. Call Loftness Specialized Equipment, Inc. service department for this return number. To receive
this number, you will need your “Sales Order, Invoice and Part Numbers” with quantities of parts to be
returned. Credit information and shipping instructions will be given to you when you have received your “RMA”
number. Be sure to place this number on the outside of the shipping package and on any documents placed
inside.
Illustrated Parts Listings:
Illustrated parts drawings are included in this section, starting with page 4-3 that will assist you in identifying your
Kwik-Pik and the parts available for service. These pages include part numbers, descriptions and quantities
required for the various sizes of Kwik-Pik. Include this information on your purchase orders to insure correct
receiving of replacement parts.