Lodestar LightBox LS2-OB-G3, User Manual

Page: 26 / 32

Malfunc on Troubleshoo ng Method
3. The indica on is not
disabled even when the line
voltage is present.
●
check the opera on of the KOMORSAN system
server, which is used for communica on with
the set of Lodestar;
●
check the ba ery pack of LightBox;
If the cause of the malfunc on is not detected,
please, contact technical support service
Contacts can be found in product’s passport.
A er technical support consulta on, please, send
the set of the devices in factory packaging with
malfunc on’s descrip on to the manufacturer for
its further repairs.
●
verify voltage threshold values;
●
check with a remote control or via the KOMORSAN
WEB-client so ware Lodestar op on “Reset
condi ons:
Line recovery: ON/OFF” is ON;
If the cause of the malfunc on is not detected,
please, contact technical support service
Contacts can be found in product’s passport.
A er technical support consulta on, please,
send the set of the devices in factory packaging
with malfunc on’ s descrip on to the manufacturer
for its further repairs.
Revision D2 (
March 2020
)
UM LightBox
26