Living Flame Eastside Euro, Installation Manuallines

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Living Flame
Expressed Guarantee
January 2006
Eastside Convector Fireplace bodies are constructed for a minimum working life of 15 years
when installed in compliance with NZ Standards 5261, C1 Outbreak of Fire and
manufacturer’s installation, operating and maintenance instructions.
This is a Fire Sure Lifetime Replacement Guarantee that covers the fireplace body
manufactured by Living Flame Fires and only covers the replacement of the fire body where
an irreparable defect, due to material or manufacturing failure, occurs within the lifetime of
the fire. The Fire Sure Lifetime Body Guarantee does not cover faults caused by incorrect
installation, incorrect commissioning or misuse, and the fire should be installed and
maintained in compliance with the guarantee and all conditions of the guarantee fulfilled.
Fire Sure Lifetime Body Guarantee
This is a Fire Sure Lifetime Replacement Guarantee that covers the fire burner tray
manufactured by Living Flame Fires and only covers the replacement of the fire burner tray
where an irreparable defect, due to material or manufacturing failure, occurs within the
lifetime of the fire. The Fire Sure Lifetime Assembly Guarantee does not cover faults caused
by incorrect installation, incorrect commissioning or misuse, and the fire should be installed
and maintained in compliance with the guarantee and all conditions of the guarantee fulfilled.
Fire Sure Lifetime Burner Assembly Guarantee
This is a One Year Replacement Guarantee that covers the control parts used in the
manufacturing of a Living Flame Fire. The manufacturer only covers the replacement of a
control part where an irreparable defect, due to material or manufacturing failure, occurs
within the first year from date of supply by Living Flame.
One Year Control Assembly Cover
This is a One Year Guarantee covering the normal labour charges required to replace
components of a Living Flame Fire should a part fail in its first year of service. The One Year
Guarantee does not cover faults caused by incorrect installation or commissioning. The
refund of associated labour charges are based on our schedule of costs listing services of
parts to be charged for, time allotted and costs allowed including travel, when carried out by
an approved Living Flame serviceperson. Travel is only covered within a 25km radius from
either Living Flame Ltd in Auckland or our local distributor. The fire has to have been
installed and maintained in compliance with the guarantee and all conditions of the
guarantee must have been fulfilled.
One Year Labour Cover
This Fireplace Replacement Guarantee excludes any costs associated with the removal or
replacement on site of the fireplace at the owners request, required for finishing work or
refurbishment work to the fireplace, surround, chimney, flue or gas line testing or re-
certification. This guarantee is only valid when the fire has been installed in New Zealand.
Exclusion From Guarantee