TROUBLE SHOOTING
Symptom
Cause
Corrections
The coffee maker will
not power on.
The power outlet is not
switched on or is faulty.
Ensure the plug of the power cord is
correctly fitted to the socket outlet, if the
appliance still does not work, try a different
socket outlet and use an alternative
appliance (for example a desk lamp) to
check it is functional.
Water leaks from the
bottom
of
coffee
maker.
There
is
excessive
water in the drip tray.
Please clean the drip tray.
Water leaks from the
outer side of the filter.
There is some coffee
powder on the filter
edge.
Ensure the filter is clean before use.
Acidic (vinegar) taste
noted in the coffee.
Appliance not cleaned
correctly after cleaning
mineral deposits.
Clean coffee maker as per “before the first
use” several times.
The coffee powder is
stored in a hot, wet
environment for a long
time. The coffee powder
has expired.
Please use fresh coffee powder and store
unused coffee powder in a cool, dry place.
After opening a packet of coffee powder,
reseal it tightly and store in a refrigerator to
maintain freshness.
Plastic taste noted in
the coffee.
Appliance in use for the
first time. Test run with
hot water strongly
recommended before
making any to drinks.
Upon first use, run the coffee machine with
just hot water to clean and prepare the
appliance. Do not drink the initial cycle of
water. Ensure water has been run for at least
one minute before making coffee to serve.
Burnt taste noted in
coffee.
Water flowing through
grinds too slowly,
leading to a bitter and
burnt tasting coffee.
Adjust your grinder for a coarser grind of the
beans.
The steam function will
not generate froth.
The steam ready
indicator is not
illuminated.
The unit is only ready for frothing once the
indicator is activated.
The container is too big
or poorly shaped for
frothing.
Use a tall and narrow cup.
Skim milk used for
frothing.
Use whole milk.
13
Summary of Contents for CM5018D-GS
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