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TROUBLE SHOOTING TIPS
Unit does not operate:
If the air purifier shuts off unexpectedly, safety features may be activated to
prevent damage or injury. If this happens, check the following:
1. Is the air purifier plugged into a working electrical outlet?
2. Is the filter correctly located in place?
3. Is the grille latched firmly in place?
4. Has a household fuse blown, or has a circuit breaker tripped? Replace the
fuse or reset the circuit breaker. If the problem continues, call an electrician.
5. Was a regular fuse used? Use a time-delay fuse or time-delay circuit
breaker.
Unit makes an unusual noise:
If this happens, do the following:
1. Reset the air purifier. Unplug the unit for 1 minute, then plug it back in.
2. Check the installation of the filter.
3. Check to see if the filter needs to be cleaned or replaced.
Unit has reduced air flow or Increased noise:
The filter may be excessively dirty. Replace or clean filter as needed.
NOTE:
If you continue to experience a problem, please call the Customer
Service Center toll-free (USA & Canada): 888-855-5426 OR see your
warranty.
WARNING: DO NOT
attempt to take apart the unit by yourself. Doing so may
void you warranty and cause damage to the product or personal injury.
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