Problem: Fan fails to operate.
If the fan shuts off unexpectedly, safety features may
be activated to prevent damage or injury. If this
happens, check the following:
1. Is the fan plugged into a working electrical outlet?
Plug into a wall outlet.
2. Is the fan powered ON? Press ON/OFF on fan or remote.
3. Has a household fuse blown, or has a circuit breaker
tripped? Replace the fuse or reset the circuit
breaker. If the problem continues, call an electrician.
4. Was a regular fuse used? Use a time-delay fuse or time-delay circuit
breaker.
Problem: Fan makes an unusual noise.
If this happens, do the following:
1. Reset the fan. Unplug the fan for 1 minute, then plug back in. If fan is still
making unusual noise, unplug from the wall outlet and contact the LivePure®
Customer Service Center.
Problem: Unit has reduced air flow or increased noise:
The fan may be excessively dirty. Clean fan as needed. Refer to
Cleaning the Fan
.
Note:
If your fan experiences any of the following problems, stop using the fan
immediately, unplug from the wall outlet and contact the LivePure® Customer
Service Center toll-free (USA & Canada): 888-855-5426 OR see your warranty.
1. After connecting to power supply and turning on, the fan still does not
operate
2. Abnormal noise is observed during operation
3. Moving the power cord stops operation
4. Fan rotates slowly or irregularly
5. Burning smell is observed
6. Motor, plug or power cord become abnormally hot
WARNING: DO NOT
attempt to take apart the unit by yourself. Doing so may
void your warranty and cause damage to the product or personal injury.
Fan Assistance
Troubleshooting & Technical Support
If you need any assistance with setup, operation, or parts for your new LivePure®
fan, please call us. Our technical support staff is ready to help!
Hours of operation are from 8:00 AM to 6:00 PM EST, Monday through Friday. You
may also contact us online at
www.livepureshop.com.
Technical Support
USA: 888-855-5426
Canada: 888-855-5426
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