Lively mobile+, User Manual

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Answering Incoming Calls
There are a few scenarios when you may receive an incoming call on your device:
• After a 9-1-1 call, the 9-1-1 Operator will have the ability to call you back.
• After a 9-1-1 call, an Urgent Response Agent may call you to see if you need
further assistance.
• You call Urgent Response and hang up immediately.
• You call Urgent Response and somehow get disconnected.
• You perform a “Test Call” from your lively.com account page.
• After activating your service for the first time you will receive a Test Call to
confirm functionality.
• An accidental call was placed to Urgent Response and the Urgent Response
Agent is calling to make sure you are safe and secure.
When there is an incoming call, your Lively Mobile Plus will ring with an audible tone.