TROUBLESHOOTING
At least twice each year, lower canopy (B) to check downrod (A) assembly, and then tighten all screws
on the fan. Clean motor assembly (D) with only a soft brush or lint-free cloth to avoid scratching the
finish. Clean blades in smaller fans with a lint-free cloth.
IMPORTANT
: Shut off main power supply before beginning any maintenance. Do not use water or a
damp cloth to clean the ceiling fan.
CARE AND MAINTENANCE
WARNING:
Before beginning work, shut off the power supply to avoid electrical shock.
16
NOTE:
A small amount of "wobble" is normal and should not be considered a defect.
Fan and light (if
applicable) fail to
operate with remote
control.
1. Learning process was not done correctly
and code was not activated.
2. Battery in remote control transmitter is no
longer good
1. Turn power off and repeat Step 2 on
page 16.
2. Check battery in transmitter and replace
battery if necessary.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Fan does not move.
1. Power is off or circuit breaker in electrical
box trips.
2. Faulty wire connection.
3. Learning code process between fan and
remote control transmitter may not have
been successful and learning code was
not activated.
1. Turn power on or check circuit breaker.
2. Turn power off. Loosen canopy and
check all connections.
3. Turn off power and repeat instructions in
Step 2 on page 16.
Excessive wobbling.
1. Fan not securely mounted.
2. Set screw(s) on motor housing yoke is
(are) not tightened properly.
3. Set screw on hanging ball is not tightened
properly.
1. Turn power off. Carefully loosen canopy
and verify that mounting bracket is
secure.
2. Tighten yoke set screw(s) securely.
3. Carefully loosen and lower canopy and
verify that set screw on hanging ball is
tightened securely.
Noisy operation.
1. Full range dimmer switch.
2. Fan is new.
1. Use only remote control provided with
fan.
2. Allow fan a “break in” period of a few
days, especially when running the fan at
Medium and High speeds.
Fan operates but
light fails.
1. Bulb(s) not installed correctly.
2. Wires in canopy not wired properly.
3. Wires in light kit fitter not wired correctly.
4. Light kit is lamped with more than the
allowable 190W, causing the wattage
limiting device to interrupt the flow of
electricity to the light kit.
1. Re-install bulb(s).
2. Check wires in canopy and, if necessary,
re-wire according to instructions on
page 10.
3. Check that the molex connections in the
light kit fitter are connected properly
according to instructions on page 13.
4. Lamp light kit with bulbs that total no
more than 190W
.
