page 9
Troubleshooting.
Warranty.
Problem:
Fan fails to operate.
Solutions:
1. Check wall switch to fan.
2. Verify that reverse switch is set completely in either
direction.
3. Verify that receiver is wired properly.
4. Check to be sure fan is wired properly.
5. Verify that wall control is wired properly.
6. Check that red light on remote control transmitter turns
on when a button is pressed indicating that the battery is
good.
7. Learning process between fan and remote control
transmitter may not have been successful and code was not
activated. Turn off power, remove battery cover from back of
transmitter, and repeat instructions in last 2 paragraphs of
Section 9 (page 7).
Problem:
Light kit not lighting.
Solutions:
1. Check wall switch to fan.
2. Check that bulb is installed correctly.
3. Check that wires in canopy are wired properly.
4. Learning process between fan and remote control
transmitter may not have been successful and code was not
activated. Turn off power, remove battery cover from back of
transmitter, and repeat instructions in last 2 paragraphs of
Section 9 (page 7).
Problem:
Fan operates but light fails.
Solutions:
1. Check that bulb is installed correctly.
2. Check that wires in canopy are wired properly.
3. Replace defective bulb with same type of bulb.
Problem:
Fan and light fail to operate with remote control.
Solutions:
1. Check battery power to remote control.
2. Learning process between fan and remote control
transmitter may not have been successful and code was not
activated. Turn off power, remove battery cover from back of
transmitter, and repeat instructions in last 2 paragraphs of
Section 9 (page 7).
Problem:
Lighting source (up-light, down-light or both) not
functioning.
Solution:
Wattage Limiting Device has interrupted the flow of
electricity to the light source. Ensure bulbs total no more
than 190W in the light source.
Problem:
Fan wobbles.
Solutions:
1. Use the balancing kit in one of the hardware packs.
If no
blade balancing kit is provided, please call Customer Support,
1-800-527-1292, to request one.
2. Check to be sure set screw(s) on motor housing yoke is
(are) tightened securely.
3. Check to be sure set screw on hanging ball is tightened
securely.
Parts Replacement.
WARNING:
Failure to disconnect power supply
prior to troubleshooting any wiring issues may
result in serious injury.
For parts and information, please refer to
"Parts Inventory" on page 2.
Litex Customer Support:
1-800-527-1292
LITEX LIFETIME LIMITED WARRANTY:
LITEX INDUSTRIES, LTD. warrants this fan to the original
household purchaser for indoor use under the following
provisions:
1-YEAR WARRANTY: LITEX INDUSTRIES, LTD. will replace or
repair any fan which has faulty performance due to a
defect in material or workmanship. Contact Customer
Service at
1-800-527-1292
to arrange for return of fan.
Return fan, shipping prepaid, to Litex Industries, Ltd. We will
repair or ship you a replacement fan, and we will pay the
return shipping cost.
5-YEAR WARRANTY: LITEX INDUSTRIES, LTD. will repair or
replace, at no charge to the original purchaser, any fan
motor that fails to operate satisfactorily when failure
results from normal use.
RETURN FAN MOTOR ONLY, shipping prepaid, to Litex
Industries. We will repair or ship purchaser a replacement
motor and Litex will pay the return shipping cost.
6-YEAR to LIFETIME LIMITED WARRANTY: LITEX
INDUSTRIES, LTD. will repair the fan, at no charge to the
original purchaser for labor only, if the fan motor fails to
operate satisfactorily when failure results from normal use.
Parts used in the repair will be billed to the purchaser at
prevailing prices at time of repair.
The purchaser shall be responsible for all costs incurred
in the removal, reinstallation and shipping of the product
for repairs.
This warranty does not apply when damage from
mechanical, physical, electrical or water abuse results in
causing the malfunction. Deterioration of finishes or other
parts due to time or exposure to salt air is specifically
exempted under this warranty.
Neither Litex Industries nor the manufacturer will
assume any liability resulting from improper installation or
use of this product. In no case shall the company be liable
for any consequential damages for breach of this, or any
other warranty expressed or implied whatsoever. This
limitation as to consequential damages shall not apply in
states where prohibited.
PWLI1512
