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Write Problems 

Symptom Possible 

Causes 

Solutions 

Using other authoring 
software which does not 
support your COMBO 
drive. 

 

Use the authoring software provided with 

the COMBO drive.  When using other 
software, ensure your COMBO drive is 
supported by contacting the software 
supplier. 

Disc inserted upside down. 

 

Reinsert the disc with label side up. 

Short of Hard Disk capacity.

 

Generally 1.2 to 2 times the size of the 

write data is required. This may vary 
according to the write method. 

No power. 

 

Check if the power cord is securely 

connected to the connector. 

Cannot write. 

USB cable isn't connected 
properly. 

 

Ensure that the USB cable and connectors 

are not damaged, bent or dented. Check 
especially the pins. 

 

Network used. 

 

Mouse moved or 
window screen saver 
activated while 
writing. 

 

Other application 
running. 

 

When running mouse, screen saver 

moving or other applications or writing in 
a network environment, errors may occur 
due to lack of CPU resources in PC. 

 

Rewrite after log-off from the network. 

 

Deactivate the screen saver or power 

saving mode. 

 

Quit other applications other than the 

authoring software. 

Short of PC memory. 

 

Due to shortage of main memory in PC, 

swapping of hard disc space may have 
occurred.  If swapped, data from the hard 
disc may cut off causing buffer under-
runs. 

 

Increase main memory capacity. 

"Auto thermal re-
calibration" triggered. 

 

Disable "Auto thermal re-calibration" in 

the BIOS setup. 

 

Use another Hard Disk if can not disable 

it. 

Defective CD-R/RW media.

 

CD-R/RW media may be dirty, scratched 

or damaged. Rewrite on another CD-
R/RW media. 

Writing errors occur 
(Buffer under-runs). 

Short of Hard Disk capacity.

 

Generally 1.2 to 2 times the size of the 

write data is required.  This may vary 
according to the write method. 

No drive recognition. 

USB cable is not connected 
properly between the 
computer USB port and 
COMBO drive. 

 

Ensure that both connectors of the USB 

cable is properly connected to the USB 
ports on the computer and the COMBO 
drive. 

Summary of Contents for SOSC-2483KX

Page 1: ...outlets to avoid damage by transient power surges 12 Never pour any liquids into the openings this could cause fire or electrical shock 13 Never open the equipment For safety reasons the equipment sho...

Page 2: ...drive Keep your drive away from moisture or liquids including water cleaning fluids or solvents Keep your CD R RW disc clean Using soft dust free cloth to clear the surface of the CD R RW disc before...

Page 3: ...Features and Controls Front View 7 Rear View 7 Top View 8 INSTALLATION USB 2 0 Users Installing USB Driver for Windows 98SE 9 Connection 10 Installing the COMBO Drive 11 OPERATION Tray Loading and Op...

Page 4: ...e without opening the drive Buffer Underrun Proof technology eliminates buffer underrun errors therefore you can safely use your computer for other things while you re writing to a CD R or CD RW disc...

Page 5: ...een sessions Packet Writing This is useful for data back up Data can be added directly to tracks on CD R RW media or can be deleted directly from tracks only on CD RW media To use this mode your softw...

Page 6: ...mal calibration during operation Interface USB interface connector NOTE 1 With USB 1 1 the drive s top performance is 4X for CD R 4X for CD RW and 6X for reading a CD ROM In addition DVD playback is l...

Page 7: ...stands for Write Rewrite B Eject Button Push button to eject the tray C Emergency Eject Hole In case the Eject button isn t working insert a small stick or paper clip into this hole to eject the tray...

Page 8: ...using those accessories bundled in this package Accessories other than those bundled may cause fatal damage to this COMBO drive Top View Figure Top view of COMBO drive LED Indicator Indication of driv...

Page 9: ...ons on Installing the USB Driver for Windows 98SE This USB COMBO drive is a Plug Play USB storage device If you are using any of the following Operating Systems such as Windows ME Windows 2000 and Win...

Page 10: ...10 ENGLISH CONNECTION...

Page 11: ...ly for the correct orientation 4 Connect the A type plug end of the Hi Speed USB cable to the USB 2 0 adapter card connection on your computer The drive is ready to use NOTE The green power light on t...

Page 12: ...he eject button on the front panel The disc tray slides out in a few seconds 2 Pull the disc tray to open it all the way 3 Lay a disc with the label facing up in the tray Press the center of the disc...

Page 13: ...pen it all the way 3 Remove the disc by applying a finger to the center of the drive spindle while lifting the edge of the disc with your thumb 4 Push back the tray until the tray is locked to the dri...

Page 14: ...may not be possible to write on due to differences in the manufacturing quality We recommend you use CD R RW media from the following manufacturers that have been proven satisfactory with our drive C...

Page 15: ...up for CDs This COMBO drive plays both single layer and dual layer DVDs The First Time to Play DVDs A code on some DVDs allows them to be played only in a certain regional area such as North America...

Page 16: ...d Replace it with another one Excessive noise when reading Seal attached on the surface Detach the seal very carefully Don t make any scratches Eject locked by software Stop the applying software and...

Page 17: ...ing in a network environment errors may occur due to lack of CPU resources in PC Rewrite after log off from the network Deactivate the screen saver or power saving mode Quit other applications other t...

Page 18: ...e is supported by contacting the software supplier CD R RW media not compatible with highest speed Use the highest speed compatible discs or write with lower speed Buffer under run occurs Refer to the...

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