ListenClear TV STREAMER, User Manual

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CLEANING & MAINTENANCE
The TV Streamer has been designed to give you years of dependable
service. To ensure the utmost in performance, follow these guidelines in
caring for your transmitter:
1. To clean, wipe with a soft cloth slightly dampened in a mild soap-
and-water solution.
2. Do not immerse in water or other liquid
3. Avoid dropping or knocking the unit.
4. Do not clean with harsh chemicals, cleaning solvents or abrasive
detergents.
TROUBLESHOOTING
Device not working properly? Take a look at the table below for possible
solutions. If you’ve tried troubleshooting with our DIY Problem-Solving
Guide and the problem hasn’t been fixed, do not attempt to take your TV
Streamer apart or do anything more, as you may terminate your warranty.
Simply contact ListenClear Customer Service for assistance and we’ll get
you back up and running as fast as we can:
888-320-0424 (Monday – Friday, 8:45am – 7:00pm EST).
DIY PROBLEM SOLVING GUIDE
NO SOUND OR NOT LOUD ENOUGH
CAUSE POSSIBLE REMEDY
Not turned on
Make sure the power cord is connected to a good power
source.
No audio signal
from the TV
Refer to the installation instructions for proper installation.
A blue light indicates that an audio signal is being broadcast.
NOTE: The TV Streamer works best with 2-channel
stereo (PCM) and is not compatible with Dolby or DTS
(Surround Sound) audio signal.
Low volume
Check for a blue light on the TV Streamer to indicate that an
audio signal is being broadcast, and then press the Volume Up
button on the TV Streamer for the desired volume.
Hearing aids are not in the
TV Streaming program
Either press the push button on the hearing aids, use the
mobile app, or the remote to change the hearing aid program
to TV Streaming.