TME-EPIC-HURPM-R1V5.doc Rev
1.5
Appendix C
Appendix C,
Getting Help
Should you have technical questions that are not covered by the respective manuals, please contact
our support department at [email protected].
Please allow one working day for an answer!
Technical manuals as well as other literature for all LiPPERT products can be found in the Products
section of LiPPERT's website www.lippert-at.com. Simply locate the product in question and follow
the link to its manual.
Returning Products for Repair
To return a product to LiPPERT for repair, you need to get a Return Material Authorization (RMA)
number first.
Please fill in the RMA Request Form at
108H
http://www.lippert-at.com/?id=rma
and send it to us. We'll
return it to you with the RMA number.
Deliveries without a valid RMA number are returned to sender at his own cost!
LiPPERT has a written Warranty and Repair Policy, which can be retrieved from
109H
http://www.lippert-at.com/?id=rwp
It describes how defective products are handled and what the related costs are. Please read this
document carefully before returning a product.
