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Appendix A: Troubleshooting
Common Problems and Solutions
Wireless-G Business USB Network Adapter with RangeBooster
Appendix A: Troubleshooting
This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This
appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G
Business USB Network Adapter. Read the description below to solve your problems. If you can't find an answer
here, check the Linksys website at
www.linksys.com
.
Common Problems and Solutions
1. The Wireless-G Business USB Network Adapter does not work properly.
•
Reinsert the USB cable connections.
•
Right click on My Computer and select Properties. Select the device manager and click on the Network
Adapter. You will find the Wireless-G USB Network Adapter with RangeBooster if it is installed
successfully. If you see the yellow exclamation mark, the resources are conflicting. You will see the status
of the Wireless-G USB Network Adapter with RangeBooster. If there is a yellow question mark, please
check the following:
•
Make sure that your PC has a free IRQ (Interrupt ReQuest, a hardware interrupt on a PC.)
•
Make sure that you have inserted the right adapter and installed the proper driver.
If the Wireless-G Business USB Network Adapter does not function after attempting the above steps, remove
the adapter and do the following:
•
Uninstall the driver software from your PC.
•
Restart your PC and repeat the hardware and software installation as specified in this User Guide.
2. I cannot communicate with the other computers linked via Ethernet in the Infrastructure
configuration.
•
Make sure that the PC to which the Wireless-G Business USB Network Adapter is associated and is
powered on.
•
Make sure that your Wireless-G Business USB Network Adapter is configured on the same channel and
with the same security options as with the other computers in the Infrastructure configuration.