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AppendixA

Troubleshooting

2

Wreless-G ADSL Gateway wth SpeedBooster

Appendx A:  

Troubleshootng

Your computer cannot connect to the Internet. 

Follow the instructions until your computer can connect 

to the Internet:

Make sure that the Gateway is powered on. The Power 

LED should be green and not flashing.
If  the  Power  LED  is  flashing,  then  power  off  all  of 

your  network  devices,  including  the  Gateway  and 

computers.  Then  power  on  each  device  in  the 

following order:

Gateway
Computer

Check  the  LEDs  on  the  front  panel  of  the  Gateway. 

Make  sure  the  Power,  DSL,  and  at  least  one  of  the 

numbered  LEDs  are  lit.  If  they  are  not,  then  check 

the  cable  connections.  The  computer  should  be 

connected to one of the ports numbered 1-4 on the 

Gateway, and the Line port of the Gateway must be 

connected to the ADSL line.

When  you  double-click  the  web  browser,  you  are 

prompted for a username and password. If you want to 

get rid of the prompt, follow these instructions.

Launch the web browser and perform the following steps 

(these steps are specific to Internet Explorer but are similar 

for other browsers):

Select 

Tools

 > 

Internet Optons

Click the 

Connectons

 tab.

Select 

Never dal a connecton

Click 

OK

.

You are using a static IP address and cannot connect.

Refer  to  Windows  Help,  and  change  your  Internet 

Protocol  (TCP/IP)  Properties  to 

Obtan  an  IP  address 

automatcally

.

The computer cannot connect wirelessly to the network.

Make  sure  the  wireless  network  name  or  SSID  is  the 

same  on  both  the  computer  and  the  Gateway.  If  you 

have enabled wireless security, then make sure the same 

security method and key are used by both the computer 

and the Gateway.

1.
2.

1.
2.
3.
4.

You need to modify the basic settings on the Gateway.

Run the Setup Wizard on the Setup CD-ROM.

You  need  to  modify  the  advanced  settings  on  the 

Gateway.

Open  the  web  browser  (for  example,  Internet  Explorer 

or  Firefox),  and  enter  the  Gateway’s  IP  address  in  the 

address field (the default IP address is 

192.18.1.1

). When 

prompted,  complete  the 

User name

  and 

Password

  fields 

(the default user name and password is 

admn

). Click the 

appropriate tab to change the settings.

WEB:

  If  your  questions  are  not  addressed 

here,  refer  to  the  Linksys  website,  

www.lnksys.com/nternatonal

Summary of Contents for WAG54GS

Page 1: ...USER GUIDE Wireless G ADSL Gateway with SpeedBooster Model No WAG54GS EU...

Page 2: ...r e mail address Online Resources Website addresses in this document are listed without http in front of the address because most current web browsers do not require it If you use an older web browser...

Page 3: ...ireless Settings 15 Security Firewall 16 Security VPN Passthrough 16 Access Restrictions Internet Access Policy 17 Applications and Gaming Single Port Forwarding 18 Applications and Gaming Port Range...

Page 4: ...30 Avis d Industrie Canada 30 Declaration of Conformity with Regard to EU Directive 1999 5 EC R TTE Directive 31 CE Marking 32 National Restrictions 32 Product Usage Restrictions 33 Technical Document...

Page 5: ...ated the wireless network name SSID and WPA Personal key the button stops flashing and stays white To clear the wireless network name and WPA Personal key press and hold down the button for five secon...

Page 6: ...Enable MAC address filtering Linksys routers and gateways give you the ability to enable Media Access Control MAC address filtering The MAC address is a unique series of numbers and letters assigned...

Page 7: ...e DSL 1 2 3 4 5 NOTE To avoid interference you may need to place a microfilter or splitter between the phone cable and wall jack Contact your ISP to determine if one is required UK residents need to c...

Page 8: ...b browser on your computer and enter the Gateway s default IP address 192 168 1 1 in the Address field Then press Enter A login screen appears Use the default user name and password admin unless you h...

Page 9: ...eriod of time Max IdleTime If your Internet connection has been terminated due to inactivity Connect on Demand enables the Gateway to automatically re establish your connection as soon as you attempt...

Page 10: ...en from the Internet Subnet Mask Enter the Gateway s Subnet Mask as seen from the Internet including your ISP Default Gateway Enter the IP address of the ISP server Primary Required and Secondary Opti...

Page 11: ...be used as a DHCP server for your network A DHCP server automatically assigns an IP address to each computer on your network If you choose to enable the Gateway s DHCP server option make sure there i...

Page 12: ...Before you can use this feature you need to sign up for DDNS service with a DDNS service provider www dyndns org or www TZO com If you do not want to use this feature keep the default Disabled DDNS D...

Page 13: ...ng A static route is a pre determined pathway that network informationmusttraveltoreachaspecifichostornetwork Enter the information described below to set up a new static route Select set number To se...

Page 14: ...wireless network must use the same channel in order to communicate Wireless SSID Broadcast When wireless devices survey the local area for wireless networks to associate with they will detect the wire...

Page 15: ...shared key of 8 63 characters Key Renewal Enter a Key Renewal period which instructs the Gateway how often it should change the encryption keys The default is 3600 seconds WEP Security Mode WEP Encry...

Page 16: ...ettings can reduce wireless performance Wireless Advanced Wireless Settings AdvancedWireless Authentication Type The default is Auto which allows either Open System or Shared Key authentication to be...

Page 17: ...may compromise the Gateway s security Denying Proxy will disable access to any WAN proxy servers Select Filter Proxy to enable proxy filtering Deselect the feature to allow proxy access Filter Java A...

Page 18: ...s To delete a policy select that policy s number and click Delete To view all the policies click Summary Summary The policies are listed with the following information No Policy Name Days and Time of...

Page 19: ...cations on this screen When users send these types of requests to your network via the Internet the Gateway will forward those requests to the appropriate servers computers Before using forwarding you...

Page 20: ...ge Triggering screen allows the Gateway to watch outgoing data for specific port numbers The IP address of the computer that sends the matching data is remembered by the Gateway so that when the reque...

Page 21: ...tocol used to transfer files over a TCP IP network Internet UNIX etc For example after HTML pages are developed for a website on a local machine they are typically uploaded to the web server using FTP...

Page 22: ...pecific Internet IP address in place of Internet_IP_address and enter the Management Port number in place of the word port SNMP SNMP is a popular network monitoring and management protocol Device Name...

Page 23: ...log Click Clear to clearalltheinformationthatisdisplayed ClickPrevious Page to view the previous page of information Click Next Page to view the next page of information Click Save Settings to apply...

Page 24: ...tion file Restore To restore the Gateway s configuration settings click this button and follow the on screen instructions Administration Factory Defaults The Administration Factory Defaults screen all...

Page 25: ...er of the Gateway s current firmware is displayed MAC Address The Gateway s MAC address as seen by your ISP is displayed Current Time The time set on the Gateway is displayed Internet Connection This...

Page 26: ...es periodically To retrieve the most up to date information click Refresh To exit this screen and return to the Local Network screen click Close Status Wireless The Wireless screen displays informatio...

Page 27: ...ng selected on the Basic Setup screen is displayed DSL Modulation Mode The DSL Modulation Mode selected on the Basic Setup screen is displayed Multiplexing The Multiplexing setting selected on the Bas...

Page 28: ...s these steps are specific to Internet Explorer but are similar for other browsers Select Tools Internet Options Click the Connections tab Select Never dial a connection Click OK You are using a stati...

Page 29: ...Able Security Features Password Protected Configuration for Web Access PAP and CHAP Authentication Denial of Service DoS Prevention URL Filtering and Keyword Java ActiveX Proxy Cookie Blocking ToD Fil...

Page 30: ...ARE DISCLAIMED Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to You This warranty gives You specific legal rights and You may...

Page 31: ...ment This device complies with Industry Canada ICES 003 and RSS210 rules Operation is subject to the following two conditions This device may not cause interference and This device must accept any int...

Page 32: ...apparaat voldoet aan de essentiele eisen en andere van toepassing zijnde bepalingen van de Richtlijn 1999 5 EC Malti Maltese Dan l apparat huwa konformi mal ti iet essenzjali u l provedimenti l o ra...

Page 33: ...prodotto utilizzabile in tutte i paesi EU ed in tutti gli altri paesi che seguono le direttive EU 1999 5 EC senza nessuna limitazione eccetto per i paesii menzionati di seguito DasProduktkanninallenE...

Page 34: ...imum output power are specified in EIRP The EIRP level of a device can be calculated by adding the gain of the antenna used specified in dBi to the output power available at the connector specified in...

Page 35: ...idace a recyklace pom h p edch zet potenci ln m negativn m dopad m na ivotn prost ed a lidsk zdrav Podrobn j informace o likvidaci star ho vybaven si laskav vy dejte od m stn ch ad podniku zab vaj c h...

Page 36: ...it de jeter ce mat riel ainsi que tout autre mat riel lectrique ou lectronique par les moyens de collecte indiqu s par le gouvernement et les pouvoirs publics des collectivit s territoriales L liminat...

Page 37: ...einek felsz mol s hoz tov bbi r szletes inform ci ra van sz ks ge k rj k l pjen kapcsolatba a helyi hat s gokkal a hullad kfeldolgoz si szolg lattal vagy azzal zlettel ahol a term ket v s rolta Nederl...

Page 38: ...ni pr padn m negat vnym dopadom na ivotn prostredie a zdravie ud Ak m te z ujem o podrobnej ie inform cie o likvid cii star ho zariadenia obr te sa pros m na miestne org ny organiz cie zaoberaj ce sa...

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