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Model No.

A Division of Cisco Systems, Inc.

®

with 2 FXS Ports

Analog Telephone Adapter

SPA2002

User Guide

Voice

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Summary of Contents for SPA2002

Page 1: ...Model No A Division of Cisco Systems Inc with 2 FXS Ports Analog Telephone Adapter SPA2002 User Guide Voice ...

Page 2: ...echnical terms that are presented like this Also each figure diagram screenshot or other image is provided with a figure number and description like this Figure numbers and descriptions can also be found in the List of Figures section This exclamation point means there is a caution or warning and is something that could damage your property or the Phone Adapter word definition This checkmark means...

Page 3: ... the Phone Adapter s Interactive Voice Response Menu 6 Overview 6 Accessing the Interactive Voice Response Menu 6 Using the Interactive Voice Response Menu 7 Entering a Password 11 Configuring the Settings for Your Internet Phone Service 11 Appendix A Troubleshooting 12 Common Problems and Solutions 12 Frequently Asked Questions 18 Appendix B Glossary 19 Appendix C Specifications 24 Appendix D War...

Page 4: ...FXS Ports List of Figures Figure 2 1 Back Panel 3 Figure 3 1 Connection Diagram of a Typical Setup 4 Figure 3 2 Connect the RJ 11 Telephone Cable 4 Figure 3 3 Connect the Ethernet Network Cable 5 Figure 3 4 Connect the Power Adapter 5 ...

Page 5: ... or DSL Internet connection What does all of this mean Networks are useful tools for sharing Internet access and computer resources The Phone Adapter allows your phones or fax machines to take advantage of and share your high speed Internet connection You can even make phone calls while you re surfing the Internet Internet phone services required Networks are not only useful in homes and offices t...

Page 6: ...one Adapter s Interactive Voice Response Menu Explains how to configure the Phone Adapter s network settings using the Interactive Voice Response Menu Appendix A Troubleshooting Describes potential problems and solutions regarding use of the Phone Adapter Appendix B Glossary Gives brief descriptions of terms frequently used in networking Appendix C Specifications Provides technical specifications ...

Page 7: ...he Phone Adapter using an RJ 11 telephone cable not included ETHERNET Port The ETHERNET port allows you to connect the Phone Adapter to your router or gateway using a Category 5 or better Ethernet network cable POWER Port The POWER port is where you connect the included power adapter STATUS LED The STATUS LED remains solid green when the Phone Adapter is powered on and ready It flashes green when ...

Page 8: ... to the PHONE 1 port of the Phone Adapter 2 If you have a second Internet phone service account connect another telephone or a fax machine to the PHONE 2 port of the Phone Adapter Figure 3 1 Connection Diagram of a Typical Setup Figure 3 2 Connect the RJ 11 Telephone Cable Telephone Router Cable DSL Modem Internet Phone Adapter IMPORTANT Do not connect either of the Phone ports to a telephone wall...

Page 9: ...nd to a standard electrical outlet 5 The Status and Act LEDs will be solidly lit when the Phone Adapter is ready for use 6 Follow the instructions provided by your Internet phone service provider If you need to manually configure the Phone Adapter s network settings you can use the telephone connected to the Phone Adapter See Chapter 4 Using the Phone Adapter s Interactive Voice Response Menu for ...

Page 10: ...e Phone Adapter will respond with voice responses Accessing the Interactive Voice Response Menu 1 Use a telephone connected to the PHONE 1 or PHONE 2 port of the Phone Adapter 2 Press the star key four times 3 Wait until you hear Configuration menu Please enter option followed by the pound key or hang up to exit 4 Refer to the table on page 7 for a list of actions commands menu choices and descrip...

Page 11: ...ss the pound key then press the 1 key to save the IP address To cancel your entry and return to the main menu press the star key If the menu is inactive for more than one minute the Phone Adapter will automatically exit the Interactive Voice Response Menu To re enter the menu press the star key four times The settings you have saved will take effect when you hang up the telephone The Phone Adapter...

Page 12: ...k Network Mask or Subnet Mask 120 Use this command to check the current network mask of the Phone Adapter Set Network Mask or Subnet Mask 121 Enter the network mask using numbers on your telephone keypad Use the star key to enter a decimal point To set the network mask the DHCP feature must be disabled If the DHCP feature is enabled you will hear Invalid Option if you try to set the network mask C...

Page 13: ... the Phone Adapter Enable Disable Web based Utility of Phone Adapter 7932 Enter 1 to enable Enter 0 to disable This feature is password protected by your Internet phone service provider The Web based Utility is disabled by default because you will not need to use it unless instructed to do so by your service provider If you have been provided a password see Entering a Password Manual Reboot 732668...

Page 14: ...eset the Phone Adapter to its factory default settings unless instructed to do so by your service provider If you have been provided a password see Entering a Password After you have entered your password the Phone Adapter will request confirmation After confirmation you will hear Option successful Hang up the phone The Phone Adapter will reboot and all settings will be reset to their factory defa...

Page 15: ...ress the 7 key To enter T U V t u or v press the 8 key To enter W X Y Z w x y or z press the 9 key To enter all other characters press the 0 key For example to enter the password phone 321 by keypad press 746630321 When you are finished press the pound key To cancel your entry and return to the main menu press the star key Configuring the Settings for Your Internet Phone Service If you want to cha...

Page 16: ...modem Phone Adapter and router 1 Power off your cable or DSL modem by unplugging its power adapter 2 Power off the router by unplugging its power adapter 3 Power off the Phone Adapter by unplugging its power adapter 4 Wait two minutes then power on your cable or DSL modem by plugging its power adapter into an electrical outlet 5 Wait two minutes then power on the router by plugging its power adapt...

Page 17: ...Then enter the number or range of external port s used by the Phone Adapter 6 Select UDP as the protocol you will be using 7 Enter the IP address of the Phone Adapter For example if the Phone Adapter s IP address is 192 168 1 100 you would enter 100 in the field provided 8 Repeat steps 5 7 until you have entered all four port ranges for the Phone Adapter 9 Click the Enable checkbox for each port s...

Page 18: ...tone Set up port forwarding on your router You must specify that ports 5060 5061 UDP 53 53 UDP 69 69 UDP and 10000 20000 UDP are forwarded to the IP address of the Phone Adapter Before you set up port forwarding on your router change two of the Phone Adapter s settings using its Interactive Voice Response Menu First disable its DHCP feature then assign a static IP address to the Phone Adapter See ...

Page 19: ...a file sharing program Try to limit network or Internet activity during Internet telephone calls For example if you are running a file sharing program file may be uploaded in the background even though you are not downloading any file so make sure you exit the program before making Internet phone calls There may not be enough bandwidth available for your Internet phone call You may want to test yo...

Page 20: ...t connection Set up port forwarding on your router You must specify that ports 5060 5061 UDP 53 53 UDP 69 69 UDP and 10000 20000 UDP are forwarded to the IP address of the Phone Adapter Before you set up port forwarding on your router change two of the Phone Adapter s settings using its Interactive Voice Response Menu First disable its DHCP feature then assign a static IP address to the Phone Adap...

Page 21: ...or DSL modem by unplugging its power adapter 2 Power off the router by unplugging its power adapter 3 Power off the Phone Adapter by unplugging its power adapter 4 Wait two minutes then power on your cable or DSL modem by plugging its power adapter into an electrical outlet 5 Wait two minutes then power on the router by plugging its power adapter into an electrical outlet 6 Wait five minutes then ...

Page 22: ...to dial 1 and then the area code for all calls even local ones Can I make calls if my Internet connection is down No Your high speed Internet connection must be active when you make Internet phone or fax calls Can I make calls while I m browsing the Internet Yes You can make Internet phone or fax calls while browsing the Internet however upstream data traffic passing through your Internet connecti...

Page 23: ... device and cause it to start executing instructions Broadband An always on fast Internet connection Browser An application program that provides a way to look at and interact with all the information on the World Wide Web Byte A unit of data that is usually eight bits long Cable Modem A device that connects a computer to the cable television network which in turn connects to the Internet Daisy Ch...

Page 24: ... Ethernet IEEE standard network protocol that specifies how data is placed on and retrieved from a common transmission medium Firewall A set of related programs located at a network gateway server that protects the resources of a network from users from other networks Firmware The programming code that runs a networking device FTP File Transfer Protocol A protocol used to transfer files over a TCP...

Page 25: ...ng storage and or transmission between users Packet A unit of data sent over a network Passphrase Used much like a password a passphrase simplifies the WEP encryption process by automatically generating the WEP encryption keys for Linksys products Ping Packet INternet Groper An Internet utility used to determine whether a particular IP address is online POP3 Post Office Protocol 3 A standard mail ...

Page 26: ...s network s name Static IP Address A fixed address assigned to a computer or device that is connected to a network Static Routing Forwarding data in a network via a fixed path Subnet Mask An address code that determines the size of the network Switch 1 A data switch that connects computing devices to host computers allowing a large number of devices to share a limited number of ports 2 A device fo...

Page 27: ...he address of a file located on the Internet VPN Virtual Private Network A security measure to protect data as it leaves one network and goes to another over the Internet WAN Wide Area Network The Internet WEP Wired Equivalent Privacy A method of encrypting network data transmitted on a wireless network for greater security WLAN Wireless Local Area Network A group of computers and associated devic...

Page 28: ...AT 5 RJ45 for Ethernet Port and RJ11 for Phone Ports LEDs Status Act Maximum Ringer Load 3 REN Ring Frequency 10 40 Hz FXS Port Impedance Eight Configurable Settings Including North America 600 ohms European CTR21 Ring Voltage 40 55 Vrms Configurable Security Features Password Protected Administration Dimensions 3 11 x 1 12 x 3 79 W x H x D 78 99 mm x 28 45 mm x 96 27 mm Unit Weight 3 17 oz 0 9 kg...

Page 29: ...25 Appendix C Specifications Analog Telephone Adapter with 2 FXS Ports Storage Temp 13º 185ºF 25º 85ºC Operating Humidity 10 90 Non Condensing Storage Humidity 10 90 Non Condensing ...

Page 30: ...POSE ARE LIMITED TO THE DURATION OF THE WARRANTY PERIOD ALL OTHER EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF NON INFRINGEMENT ARE DISCLAIMED Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to You This warranty gives You specific legal rights and You may also have other rights...

Page 31: ...nformation Analog Telephone Adapter with 2 FXS Ports exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to You Please direct all inquiries to your service provider ...

Page 32: ...es with Part 68 of the FCC Rules A label is attached to the equipment that contains among other information its FCC registration number and ringer equivalence number If requested this information must be provided to the telephone company This equipment uses the following USOC Jack RJ 11 An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to b...

Page 33: ...em has been corrected or until you are sure that the equipment is not malfunctioning The user must use the accessories and cables supplied by the manufacturer to get optimum performance from the product No repairs may be done by the customer If trouble is experienced with this equipment please contact your authorized support provider for repair and warranty information If the trouble is causing ha...

Page 34: ...ts Covered by EU Directive 2002 96 EC on Waste Electric and Electronic Equipment WEEE This document contains important information for users with regards to the proper disposal and recycling of Linksys products Consumers are required to comply with this notice for all electronic products bearing the following symbol ...

Page 35: ...31 Appendix E Regulatory Information Analog Telephone Adapter with 2 FXS Ports ...

Page 36: ...32 Appendix E Regulatory Information Analog Telephone Adapter with 2 FXS Ports ...

Page 37: ...33 Appendix E Regulatory Information Analog Telephone Adapter with 2 FXS Ports ...

Page 38: ...34 Appendix E Regulatory Information Analog Telephone Adapter with 2 FXS Ports For more information visit www linksys com ...

Page 39: ...an t find information about a product you want to buy on the web Do you want to know more about networking with Linksys products Give our advice line a call at 800 546 5797 LINKSYS Or fax your request in to 949 823 3002 If your Phone Adapter product proves defective during its warranty period you can contact your service provider to obtain a Return Authorization Number Details on Warranty and RMA ...

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