EtherFast
®
Cable/DSL Routers
27
Instant Broadband
®
Series
•
My WAN Link/Act LED isn’t lit. What should I check?
- Check that the cable you are using between your cable or DSL modem and
the Router is the same cable that came with your modem. Depending on the
type of connection your modem uses, you may need either a “straight-
through” or “crossover” Ethernet cable (the “straight-through” type is more
common).
•
Some of the lights on the front of the Router don’t light up when I plug in
a PC.
- Only
the
Link/Act LED is required for a connection to work correctly.
3. I cannot get onto the Internet, nor can I access the Router’s Setup page. What
should I check?
A. First check that the cable or DSL modem and computers are properly con-
nected to the Router. See Question #2 for how to verify that the connections
are good.
B. Then, check that you have properly configured your PCs to communicate
with the Router. Below you will find instructions for the various versions
of Windows.
-
Windows 95, 98, or ME
•
Click the Start menu, and then click Run. After the Run window
appears, enter winipcfg in the Open field, and then click the OK button.
•
When the IP Configuration window appears, click the gray box with
a black arrow pointing down.
•
A list of adapters will appear. Select the adapter that you use to con-
nect to the Internet. These items should not contain “PPP”, “VPN”, “AOL”,
or “Dial-Up adapter” as part of the entry.
•
The IP Address field should show an IP address of 192.168.1.100 or
192.168.1.xxx, with “xxx” being any number greater than 100. If your IP
address is not in that range, hold the reset button on the front of the Router
for more than 30 seconds. This will cause your Router to be reset
to its factory default settings, so you will need to re-configure the Router’s
Setup page. After re-configuring the Setup page, restart the computer.
-
Windows NT, 2000, and XP
•
Click the Start menu, and then click Run. After the Run window
appears, enter cmd in the Open field, and then click the OK button.
•
This will open a command prompt. Enter ipconfig /all and then press
the Enter key.
26
•
The IP Address field should show an IP address of 192.168.1.100 or
192.168.1.xxx, with “xxx” being any number greater than 100. If your IP
address is not in that range, hold the reset button on the front of
the Router for more than 30 seconds. This will cause your Router to be reset
to its factory default settings, so you will need to re-configure the Router’s
Setup page. After re-configuring the Setup page, restart the computer.
C. Now you will configure some settings in Windows.
- Go to your desktop and double-click My Computer, and then double-click
Control Panel (Windows XP users using the default interface, click Start,
and then select Control Panel).
- When the Control Panel window appears, double-click the Internet
Options icon (Windows XP users using the default interface, click
Network and Internet Connections, and then click Internet Options).
- When the Internet Options window appears, click the Connections tab.
- Check
Never Dial Up a Connection. (If this choice is grayed out, that is
fine.)
- Click
the
LAN Settings... button in the lower right-hand corner.
- When the Local Area Network (LAN) Settings window appears, uncheck all
boxes.
- Click
the
OK button and the Apply button (the Apply button will be grayed
out if you did not have to make any changes). Then click the OK button
again.
- Exit the Control Panel, and restart your computer.
4. When I click on the icon to access the Internet, and enter the user name and
password that my ISP gave me, I cannot connect to the Internet. What is
wrong?
This means that you’re using the software given to you by your ISP. Please use
Internet Explorer or Netscape Navigator, which is located on your desktop
(located on the Start Menu in Windows XP).
5. When I use Internet Explorer, a window appears, prompting me to dial up a
connection. How can I disable that?
A. Go to your desktop and double-click My Computer, and then double-click
Control Panel (Windows XP users using the default interface, click Start,
and then select Control Panel).
