20
Trouble Shooting
Troubleshooting Steps
1.
Power:
Please make sure all devices are powered on (the source, extender set
and display).
2.
Indicator:
Please make sure LED indicators of the transmitter and receiver are
normal according to user manual.
3.
Devices:
Please make sure picture can be shown normally when connecting
source to display devices directly.
4.
Cable:
Unp
lug and
plug in
HDMI / CatX cable or try another HDMI / CatX cable.
•
Please make sure the specific cable length is within the transmission range
listed in below table based on different resolutions.
Resolution and Transmission Range
1080P
4K@30 444
HDMI IN
15m
10m
HDMI OUT
15m
15m
Cat 5e / 6
35m
35m
Cat 6a / 7
40m
40m
•
Cat 5e/6/6a/7 cable is recommended, do not use Cat 5 cable. Please make
sure the two connectors of one Cat X cable are the same standard (EIA/TIA
568B).
5.
Compatibility:
Please test other source and display devices to determine if it is
a compatibility issue.
Cable
Resolution