FAQ:
Before power on, pls check the connection line carefully. And make sure that all interfaces are
normally connected. The common trouble shooting way shows below:
No.
Problem
Description
Solutions
1
Non-Power-Conne
cted
1. Check if the power adapter head is truly and correctly inserted
the power socket.
2. Check the power if it is in on status.
2
No Picture /
Abnormal Picture
1. Confirm the device has been turned on and properly connected.
2. Check the signal source output resolution is appropriate.
3. Device EDID read error, please reboot.
4. Check the cable quality.
3
Display format is
not supported
1. If the display unit does not support the resolution, you need to
change the signal source output resolution.
2. Change the signal source refresh frequency.