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Troubleshooting
Before seeking repair or replacement, please review the following:
Phenomenon
Possible reason and action
Loud noise
(Other than those during grinding of small bones and fruit
stones/pips): These are usually caused by accidental entry
of a spoon, bottle cap or other foreign object. To correct
this, turn off unit and isolate electrical power. After unit
has stopped, remove splash guard, remove object with long
handled tongs, and replace splash guard.
Unit does not
start
Unplug power cord or turn either the wall switch or breaker
box switch to “OFF” position, or push the air switch,
depending on your model and wiring configuration. Remove
stopper and/or splash guard. Check to see if turntable will
rotate freely using a wooden spoon handle. If turntable
rotates freely, replace splash guard and check re-set button
to see if it has been tripped. Re-set button is red and
located at the bottom of the machine. Push button in until it
clicks and remains depressed. If re-set button has not been
tripped, consult a qualified electrical engineer to check for
shorted or broken connections, electrical power switch, fuse
box and circuit breaker. If wiring and electrical components
are intact, the unit may have internal problems that require
service or replacement in which case contact the customer
helpline.
If turntable does
not rotate freely
Turn off disposer, then check for any foreign object lodged
between the turntable and grinding ring. Dislodge object
by rotating table with a wooden spoon handle and remove
object. If no foreign object is present, there may be internal
problems in which case contact the customer helpline.
Leaks
If the unit leaks at the top, it may be due to:
Improper seating of sink flange (gasket centring, putty
1.
or tightening).
Support ring not tightened properly.
2.
Defective or improperly installed splash guard.
3.
If unit leaks at the waste elbow, leak may be due to
improper tightening of elbow flange screws.
LINEAR MANUAL new.indd 12
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