18
FAQ
• If the machine can’t work properly,please kindly check as below before you send it out for repair.
Abnormal occurrence
Do not work
Checking methods
Solution
Odor can not be removed
High noise
Small changes for humidity
or temperature data
• Please check if the plug is disconnected from the
socket
• Does the using life time for HEPA + activated
carbon filter come to the end?
• Is the PE bag for filter removed?
• Does the using life time for HEPA + activated
carbon filter come to the end?
• Is the machine using area too big?
Power plug should be plugged properly
• Is there a very strong odor in the using environment?
(Notes:air should be purified continuously)
Suggesting to ventilate,then start up
the machine
Please replace new filter
Please take out filter and tear off PE bag
Please replace new HEPA+activatd
carbon filter
Please use this machine in
applicable room
If the problem is still existed after above inspections, please disconnect the power and send it for repair.
Smart air purifier
