Lindy 32361 Page 61 Manual Download

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LINDY Dual/Quad PRO

Installation and Use

Page 60

5. Upgrading the LINDY Dual/Quad PRO's
firmware

The LINDY Dual/Quad PRO uses flash memory technology which enables the

firmware code to be upgraded by the user. New keyboards, mice operating systems

and drivers are being launched all the time. From time to time the LINDY Dual/Quad

PRO's firmware will be updated to provide support for these new devices. You can

take advantage of these upgrades free of charge during the warranty period.

Upgrades are performed by connecting a PC's serial port to the LINDY Dual/Quad

PRO's serial port and running an upgrade program on the PC. This upgrade

program downloads the new firmware to the LINDY Dual/Quad PRO and checks that

the data has been programmed correctly.

You can check the version of the firmware that is currently loaded into your

LINDY

Dual/Quad PRO

using the on-screen menu. To do this activate the on-screen menu

using the keyboard hotkeys (see section 4.10) and then press F1. The version
number of the current firmware will then be displayed at the bottom of the
Configuration Menu.

To perform a firmware upgrade on your LINDY Dual/Quad PRO you will need a

suitable serial upgrade cable and an IBM PC compatible computer with an RS232

serial port and an operating system that supports DOS. Suitable upgrade cables

with 9-pin serial connectors are provided with the LINDY Dual/Quad PRO . If you

have lost your cable then you will need to buy a cable with a 9 way D type male

connector on one end and a 9 way D type female connector on the other end with all

9 lines connected "straight through" (i.e. pin 1 to pin 1, pin 2 to pin 2, pin 3 to pin 3

etc.). These are standard serial extension cables.

You will also need to obtain the latest version of the LINDY Dual/Quad PRO

firmware which is available by request from

www.lindy.co.uk.

Please ensure that

you have your product serial number and model number at hand when requesting

an upgrade.

Note: The normal flash upgrade process does not clear the computer names, user

names, security passwords or other configuration settings.

Summary of Contents for 32361

Page 1: ...2362 LINDY CPU Switch Dual Pro 8 Port LINDY Art Nr 32364 LINDY CPU Switch Quad Pro 16 Port GB An electronic version of this manual may be downloaded USA from www LINDY com D A German version of this manual may be downloaded from www LINDY com F A French version of this manual may be downloaded from www LINDY com ...

Page 2: ...rademarks acknowledged Safety information For use in dry oil free indoor environments only Do not attempt to service the LINDY Dual Quad PRO yourself Follow all warnings and instructions marked on the LINDY Dual Quad PRO its power adapter and its accessories Warning live parts contained within power adapter No user serviceable parts within power adapter do not dismantle Plug the power adapter into...

Page 3: ...oes cause interference to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to correct the interference with one or more of the following measures a Reorient or relocate the receiving antenna b Increase the separation between the equipment and the receiver c Connect the equipment to an outlet on a circuit different from that to which t...

Page 4: ...nfiguring your PCs 16 2 5 Structuring your LINDY Dual Quad PRO installation 17 2 6 Maximising the video quality 22 2 7 Other useful installation information 23 2 8 Re enabling a disconnected PS 2 mouse 23 2 9 Hot plugging the LINDY Dual Quad PRO into running systems and re enabling disconnected PS 2 CPU mouse connections 24 3 Configuring the LINDY Dual Quad PRO 26 3 1 Configuration summary 26 3 2 ...

Page 5: ...the mouse 45 4 10 Selecting computers using the on screen menu 46 4 11 The reminder banner 50 4 12 Setting the USER PREFERENCES 51 4 13 Using the FUNCTIONS menu 52 4 14 Querying the routing status 53 4 15 Using the dual access ports 1 and 3 54 4 16 Cascading LINDY Dual Quad PRO s 54 4 17 Resetting user port keyboards and mice 55 4 18 Using the LINDY extender 56 4 19 What to do if you forget your A...

Page 6: ...ons and an RJ45 link for connection to a remote LINDY extender unit This gives the user the ability to connect to the LINDY Dual Quad PRO from up to 200 metres away using common twisted pair network cable whilst still having the ability to access the LINDY Dual Quad PRO using a local KVM console We trust that you will be delighted with the function of your new LINDY Dual Quad PRO We are always int...

Page 7: ...and configuration Channel switching by On Screen Display front panel key keyboard hotkey or 3 button mouse Supports high bandwidth monitors at resolutions up to 1920 x 1440 Fully flash upgradable via the serial port upgrade cable included Supports a very wide range of software including Windows 3 X WFWG 95 98 2000 NT ME XP DOS Unix Linux NetWare OS 2 BSD etc Video channels support Display Data Cha...

Page 8: ... and mouse prompt and stream modes for maximum compatibility Includes screen saver auto scan variable hotkey and name search options Supports moving or blank screen savers and auto logout on screen save option Wheel mouse may be used to launch and operate the OSD menus User may select English French or German OSD menus Positive confirmation of selected ports on local and cascaded LINDY Dual Quad P...

Page 9: ...brackets to LINDY Dual Quad PRO 6 screws supplied with Quad PRO models This installation guide A serial cable for flash upgrades and upload download functions 1 3 LINDY JUNIOR EXTENDER receiver package contents part code 32391 LINDY Junior Extender receiver Power supply suitable for your country Installation and Use guide 1 4 LINDY PRO EXTENDER receiver package contents part code 32392 LINDY Pro E...

Page 10: ...LINDY Dual Quad PRO Installation and Use Page 9 1 5 Product information Fig 1 LINDY Dual Quad PRO models viewed from the front ...

Page 11: ...LINDY Dual Quad PRO Installation and Use Page 10 Fig 2 LINDY Dual Quad PRO 8 and 16 port models viewed from the rear 4 and 12 port models are similar but with less computer ports ...

Page 12: ...LINDY Dual Quad PRO Installation and Use Page 11 Fig 3 LINDY Junior Extender top and LINDY Pro Extender below receiver units ...

Page 13: ...LINDY Dual Quad PRO Installation and Use Page 12 Fig 4 Mounting the LINDY Extender into its 19 inch rack mounting bracket ...

Page 14: ...e and keyboard on another The LINDY Dual Quad PRO intelligently handles these mixtures of devices 2 1 What you will need For the computer connections you will need Cables to connect the LINDY Dual Quad PRO to each of your computer keyboard video and mouse ports Cable specifications are given in appendix A LINDY 3 in 1 keyboard video mouse combination cables are particularly recommended for neatnes...

Page 15: ...u will need An LINDY Junior Extender or LINDY Pro Extender receiver These receivers are not provided with the LINDY Dual Quad PRO and may be purchased separately The LINDY transmitter unit is built in to the LINDY Dual Quad PRO A suitable twisted pair cable that runs from the LINDY Dual Quad PRO to the location where you wish to locate your remote keyboard video monitor and mouse The LINDY Dual Qu...

Page 16: ... disconnected from the LINDY Dual Quad PRO and all devices which are to be attached Connect any local keyboards monitors and mice to the user port connectors at the rear of the LINDY Dual Quad PRO see figure 2 The user ports are coloured white and the individual connectors are colour coded for your convenience If you are connecting several KVM Keyboard Video monitor Mouse sets then you do not need...

Page 17: ...n the monitor and each of the computers in turn Failure to switch the LINDY Dual Quad PRO and computers on in the correct order can lead to the mouse and or keyboard not being recognised by the computers when they are switched on You may attach the power adapter to either power inlet A or power inlet B see figure 2 These ports are both the same and are provided to enable you to connect a redundant...

Page 18: ...s LINDY Dual Quad PRO may be cascaded in a very flexible manner Either 1 2 3 or 4 links may be made between cascaded LINDY Dual Quad PRO s The number of independent users supported by the system is determined by the number of cascade links that have been installed If only two cascade links are made then only two users have simultaneous access to ports on the cascaded LINDY Dual Quad PRO s The LIND...

Page 19: ...ways be on the lowest level of the cascade in other words you must not cascade an device off a Pro device LINDY Dual Quad PRO 4 8 12 and 16 models may be cascaded together You must choose groups of cascade ports from the following table When you cascade using a group of ports the system will allocate the first available free port in that group see section 4 10 and 4 16 for more details The followi...

Page 20: ...LINDY Dual Quad PRO Installation and Use Page 19 Fig 5 A typical installation using a single LINDY Dual Quad PRO 8 Port ...

Page 21: ...LINDY Dual Quad PRO Installation and Use Page 20 Fig 6 A cascaded application using multiple LINDY Dual Quad PRO ...

Page 22: ...LINDY Dual Quad PRO Installation and Use Page 21 Fig 7 An advanced application that uses two sets of cascaded LINDY Dual Quad PROs ...

Page 23: ...ality will be truly appalling with smudging ghosting and loss of focus Cables that are designed to carry video signals are constructed using three separate co axial cores to carry the red green and blue signals These co axial cores make the cable thick like the cable that you see coming out of the back of a monitor Typically this cable will be 8 5 to 9 mm in diameter If your cable is thin say 6mm ...

Page 24: ...se recovery system which allows you to disconnect and re connect the shared mouse without powering down the system although this is generally not advisable see section 2 8 for details Keyboard and mouse mode switching The LINDY Dual Quad PRO keeps a log of the keyboard and mouse mode and resolution settings requested by each of the connected PCs These settings are automatically restored to the sha...

Page 25: ...k in whilst the PC is running Mouse movement can then only be restored by rebooting the PC This is because the mouse drivers only setup and enable the mouse when the PC is initially booted If you have switched off your LINDY Dual Quad PRO or you are attempting to hot plug it into a system that is already running you may be able to restore lost mouse movement using the LINDY Dual Quad PRO s mouse r...

Page 26: ... PS 2 Standard LINDY Dual Quad PRO IntelliMouse IntelliMouse IntelliMouse IntelliMouse LINDY Dual Quad PRO To restore lost mouse movement on a CPU connected to the LINDY Dual Quad PRO 1 Select the CPU that has lost its mouse movement 2 Activate the on screen menu using the keyboard hotkeys 3 Press F1 to view additional menus 4 Select the FUNCTIONS menu 5 Select RESTORE STANDARD MOUSE or RESTORE IN...

Page 27: ...ime Step 1 Decide if you are going to use password security The LINDY Dual Quad PRO may be run with security enabled or disabled With security disabled all user ports have full access to all of the computers and full administration rights The LINDY Dual Quad PRO is shipped to you with security disabled This mode is suitable for simple installations with a small number of users Larger installations...

Page 28: ...e a four six or eight digit port number depending on the number of cascade levels that have been connected see section 4 10 for details The LINDY Dual Quad PRO supports up to 512 computer names although special versions are available that support more names Step 5 Set the required SETUP OPTIONS and GLOBAL PREFERENCES Use the ADMIN account to select the required SETUP OPTIONS and GLOBAL PREFERENCES...

Page 29: ...puters and system parameters Consequently it is advisable to set a password for this user To set a password for the ADMIN user From the main on screen menu press F1 for MORE MENUS Select EDIT USER LIST from the menu Move the menu bar over the ADMIN user Press RETURN or ENTER to edit the ADMIN user Press RETURN or ENTER again to edit the ADMIN user s password Make sure that the password you want is...

Page 30: ...puters that are attached to the LINDY Dual Quad PRO You can select computers by port number see sections 4 8 and 4 16 but when you have several computers it becomes hard to remember which computer is attached to which port By defining descriptive computer names you can select the required computer from an on screen menu without having to remember which physical port the computer is connected to Fo...

Page 31: ...es for individual ports that form part of a group of ports that are being used to cascade For example if you are using group 41 ports 1 2 3 and 4 to cascade to another LINDY Dual Quad PRO then avoid setting up individual names for these ports Follow a similar process to edit computer names In the EDIT COMPUTER LIST use the menu bar to select the computer that you want to edit Press ENTER or RETURN...

Page 32: ...actice but has been chosen for explanation purposes If you make multiple cascade links then they must be connected to the groups of ports defined in figure 8 These ports have associated group port numbers The LINDY Dual Quad PRO uses this group port number to connect to the first available port in that group For example group port number 21 comprises of ports 1 and 2 If these ports are linked to a...

Page 33: ...LINDY Dual Quad PRO Installation and Use Page 32 Fig 7 Creating menu entries for computers that are connected to cascaded LINDY Dual Quad PRO s ...

Page 34: ...her than to individual users These may only be setup or changed by the system administrator logged in using the ADMIN account From the main menu press F1 for MORE MENUS Use the cursor keys to position the menu bar over SETUP OPTIONS or GLOBAL PREFERENCES Press ENTER or RETURN to view the individual menus Use the cursor keys to place the menu bar over the required option and then use SPACE BAR to c...

Page 35: ...yboard is assumed to have a QWERTY format The new language settings are enabled when you quit from the SETUP OPTIONS menu The language option only affects the way that the CPU Switch interprets the keyboard keys it does not affect the way that the computers interpret the keyboard It is advisable to avoid setting a language that you do not understand as all the menus will change to use the new lang...

Page 36: ...e computer s keyboard and mouse at any one time The LINDY Dual Quad PRO detects an active user by looking for keyboard and mouse data A user becomes inactive if no keyboard or mouse data has been received by the LINDY Dual Quad PRO for a specified timeout period Whilst one user is active all the other users that are connected to the same computer will see a video only message displayed on their sc...

Page 37: ...Y Electronics Ltd KVM switches the LINDY Dual Quad PRO channel may be switched using a three button mouse or IntelliMouse see section 4 9 Pressing the central button or wheel button together with the left hand mouse button will cause the LINDY Dual Quad PRO to switch to the next available computer When mouse switching is enabled the central mouse button or wheel mouse button is allocated to contro...

Page 38: ...ected to an inactive PC If you are using such a monitor you must not set the LINDY Dual Quad PRO to scan ALL ports Constant switching on and off of your monitor s relay will eventually damage your monitor 3 6 10 AUTOSCAN TIME Accessed from menu GLOBAL PREFERENCES Settings DISABLED 2 5 7 10 15 20 30 SECONDS The autoscan time defines the length of time that the LINDY Dual Quad PRO will display video...

Page 39: ... user s work is not needlessly interrupted by other users and sufficiently short to ensure good overall system efficiency The user timeout value also controls the timeout between the local and remote access points on user ports 1 and 3 3 6 13 RS232 Mouse Type Accessed from menu GLOBAL PREFERENCES Settings INTELLIMOUSE 2 BUTTON 3 BUTTON These setting control the type of RS232 mouse that the LINDY D...

Page 40: ...pter but you may optionally purchase a second power adapter to provide power supply redundancy part code PSU IEC 5VDC Plug the power adapter into one of the inlets The power indicators on the front of the LINDY Dual Quad PRO see figure 1 monitor the voltage that is being supplied to each power inlet If the power indicators A or B are illuminated then a healthy power adapter is connected If you hav...

Page 41: ...er port is defined by the way that the LINDY Dual Quad PRO is configured There are two special computer ports that may be selected using the COMPUTER key switch These are the on screen menu port o and the non existent channel zero 0 Selecting the on screen menu port will cause the on screen menu or the login menu to be displayed Selecting channel zero will cause the video to be disabled and all ke...

Page 42: ...reen USER display shows the user port number that your keyboard and mouse are connected to Then press the COMPUTER key until the red COMPUTER display shows the computer that you wish to connect to Pressing the computer key will cause the computer channel to change to the next available port If the password security system has not been enabled then this will be the next highest channel number in th...

Page 43: ...and 7 Action of the COMPUTER key if the front panel controls have been disable 4 7 Logging on to the LINDY Dual Quad PRO If password security has been set on the system then the following login menu will appear when the LINDY Dual Quad PRO is switched on or when no user is currently logged in The previous user may have activated the screen save function screen blanking If so you may need to press ...

Page 44: ...command key before a new hotkey command is accepted by the LINDY Dual Quad PRO HOTKEYs TAB is an exception and this allows you to tab through the ports by holding down the hotkeys and repeatedly pressing TAB HOTKEYs the cursor keys is also an exception You can hold down the hotkeys and repeatedly press the cursor keys to change the position of the on screen menu The hotkey commands are summarised ...

Page 45: ... port models only HOTKEYs and 1 then 6 selects channel 16 16 port models only HOTKEYs and TAB selects the next available channel HOTKEYs and M displays the on screen menu for selecting computers by name this is the recommended way of selecting computers for systems with more than 4 computers HOTKEYs and A selects autoscan mode where each channel is displayed for the selected time see section 3 6 1...

Page 46: ...9 Selecting computers using the mouse Computers may conveniently be selected using a three button mouse In order to switch to the next computer simply hold down the central mouse button the wheel mouse button on an IntelliMouse and click on the left hand mouse button to select the next computer If password security has been set then the LINDY Dual Quad PRO will select the next available channel ot...

Page 47: ...omputer selection The on screen menu is called up by pressing the HOTKEYs and the M key together Its position on the screen may be moved using the HOTKEYs and the cursor keys see section 4 8 For example with the default hotkeys CTRL ALT the key combination to launch the on screen menu would be press ba ba M M release Mba Mba You may also use a 3 button mouse or wheel mouse to launch the on screen ...

Page 48: ...want to change these names to suit your computers see section 3 5 When you launch the on screen menu you will see a screen similar to that shown below To connect to a computer place the menu bar over the computer name using a combination of the up and down cursor keys and the page up page down keys You may also use the wheel on a wheel mouse to move the menu bar up and down If you have enabled mou...

Page 49: ...lected in EXCLUSIVE mode the computer s video picture will only be displayed one the KVM console that has exclusive access Other KVM consoles will not be able to access the computer or view its video until the exclusive user has selected another computer or logged out This mode prevents other KVM consoles from using the computer and so should be used with care To select the computer with VIDEO ONL...

Page 50: ...L key on the keyboard If you have may connected computers then you can do an alphabetic search of the list of computer names by pressing F3 and then entering the name that you want to find When you select a computer the LINDY Dual Quad PRO will briefly confirm the computer that has been selected by displaying a message There may be situations where the selected computer cannot be accessed and in t...

Page 51: ...y similar and so this banner serves as a useful reminder of which computer you are working on The colour and transparency of the banner can be selected to make it as discreet as possible It may also be moved around the screen in any direction by using the HOTKEYs together with the cursor keys For example to move the banner up the screen assuming the default CTRL ALT hotkeys use ba ba w w The compu...

Page 52: ...uit and save the changes 4 12 1 OSD COLOUR Accessed from menu USER PREFERENCES Settings DEFAULT SCHEME 1 SCHEME 2 As you toggle between these options you will see the colour of the menu change to show the selected scheme The menu schemes have been specially chosen to provide a high contrast with the colours that you would normally see on a computer screen 4 12 2 REMINDER BANNER Accessed from menu ...

Page 53: ...ot regularly changes colour and bounces off the sides of the screen in a zigzag pattern 4 13 Using the FUNCTIONS menu The FUNCTIONS menu provides you with a number of useful functions that will help you to make the most of your LINDY Dual Quad PRO You can access the FUNCTIONS menu from the main on screen menu by pressing F1 and selecting FUNCTIONS Standard users will be offered just two functions ...

Page 54: ...heir connection modes shared exclusive or video only For example if the CPU Switch denies you access to a particular computer you may wish to know if another KVM console has exclusive use of this computer and consequently is preventing your access To query the routing status press F1 from the main on screen menu and then select ROUTING STATUS A routing status display similar to the one shown below...

Page 55: ...ne of the KVM s is active the num caps and scroll lock keys on the inactive KVM s keyboard will flash indicating that the KVM does not have control Once there has been no keyboard or mouse data from the active KVM for the timeout period see section 3 6 12 for instructions on how to set the timeout period the other KVM is allowed access Once keyboard or mouse data activity is detected from this new...

Page 56: ...ts long to access computers that are on the forth cascade level e g Port 01140203 press ba ba0 0 release 0 0 press 1 1 release 1 1 press 1 1 release 1 1 press 4 4 release 4 4ba ba 4 17 Resetting user port keyboards and mice The LINDY Dual Quad PRO gives you the facility to perform a complete power off reset of the keyboard and mouse that are connected to a selected user port This can be useful if ...

Page 57: ...your LINDY Extender The transmitter unit LINDY Extender is built into the LINDY Dual Quad PRO so you will only need the receiver LINDY Junior Extender unit You may use a LINDY Junior Extender receiver or a LINDY Pro Extender receiver When using an LINDY extender we highly recommend that you set the LINDY hotkeys to be different to the LINDY Dual Quad PRO s hotkeys to avoid any confusion 4 19 What ...

Page 58: ...ofile Consequently for peace of mind it is useful to be able to store these settings This can be done by connecting a computer to the CPU Switch s RS232 serial port and uploading to configuration settings You can only perform this function if you are logged onto the CPU Switch as the ADMIN user The file that is used to store the configuration settings has the additional advantage that it can be lo...

Page 59: ...eadsheet program such as Microsoft Excel The format of a typical file is shown below You will see that the computer names rows are tabulated against the user profiles columns To grant a user access to a computer enter the value 1 in the box that is common to the computer s row and the user s column To deny access leave this box blank To add extra users add additional columns up to 16 users To add ...

Page 60: ... and follow the instructions given by the program 4 Make sure that you are logged onto the CPU Switch as the ADMIN user From the main selection screen press F1 for More Menus In the Configuration Menu select Functions In the Functions menu select Read Data from RS232 port 5 The CPU Switch should then receive the configuration data to your computer and load the new menu names and access rights into...

Page 61: ...rd hotkeys see section 4 10 and then press F1 The version number of the current firmware will then be displayed at the bottom of the Configuration Menu To perform a firmware upgrade on your LINDY Dual Quad PRO you will need a suitable serial upgrade cable and an IBM PC compatible computer with an RS232 serial port and an operating system that supports DOS Suitable upgrade cables with 9 pin serial ...

Page 62: ...sion critical servers should be switched off or disconnected before performing an upgrade Step 2 Connect your computer to the LINDY Dual Quad PRO Connect your computer s serial port to the LINDY Dual Quad PRO s serial port see figure 2 You do not need to set the serial baud rate and protocol because the upgrade program will do this for you automatically for reference the RS232 baud rate used by th...

Page 63: ... PRO firmware is available from the LINDY Electronics Ltd website at www lindy co uk The upgrade files will be supplied to you as a group and consist of several files as explained below These files should be downloaded to the same directory on your computer 1 A universal upgrade program LDQP EXE 2 Binary code files for each of the processors within the LINDY Dual Quad PRO up to 3 e g 4X16A129 HEX ...

Page 64: ...you want to upgrade to version 1 30 then the DAT file that you need would be named 2X8V130 DAT Also check that all the required files are loaded into the same directory on your computer From that directory run the upgrade file using the following command line LDQP Dat_file_name DAT Where Dat_file_name is the name of the required DAT file For example if the name of the required DAT file is 4X16V129...

Page 65: ... operate It is therefore good practice to ensure that the upgrade process is always fully completed A partial or failed upgrade may be rectified by performing another upgrade If the upgrade process is interrupted accidentally then you should immediately repeat the upgrade process without moving switch 2 from the upgrade ON position Switch 2 forces the LINDY Dual Quad PRO into flash upgrade mode an...

Page 66: ...le to PS 2 6 pin mini DIN male converter Keyboard monitor and mouse extension cables can be used to increase the distance from LINDY Dual Quad PRO up to 10m Most keyboards and mice will also operate at distances of 20 metres A2 LINDY to LINDY Dual Quad PRO Cable specification The LINDY uses standard 4 pair unshielded twisted pair cable of the same type that is commonly used for Ethernet and other ...

Page 67: ...ant Good quality coaxial video cables may be run at distances up to 30 metres with acceptable video quality In a cascaded application it is advisable to keep the total cable run from computer to KVM no more than 30 metres Keyboard and PS 2 mice 6 pin mini DIN male connector to 6 pin mini DIN male connector with all lines connected straight through 1 1 2 2 etc If the PC has a 5 pin DIN AT style key...

Page 68: ...with tri coax video links to ensure that high video quality is maintained They also support DDC signalling and are colour coded in PC99 specification colours for your convenience These match the colours used on the back of your LINDY Dual Quad PRO and most modern PCs These cables are available in various different lengths to suit your requirements They may be purchased with or without the adapters...

Page 69: ...PRO Installation and Use Page 68 Appendix B Problem Solving Problem Poor video quality with smearing fuzziness or ripple Action Use screened coaxial video cables to connect your devices to the LINDY Dual Quad PRO Notes ...

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