2035-2 Fisher Dr., Peterborough, ON CANADA K9J 6X6 Ph: (705) 742-1350 or (800) 465-7046 Email: [email protected]
14
|
P a g e
LB-1310TC Series
User Manual
Lindsay Broadband Return Material Authorization Policy
Send your returns to:
Lindsay Broadband Inc.
2035-2 Fisher Dr.
Peterborough, ON Canada K9J 6X6
Attn: Product Returns
All shipments are to be pre-paid by the sender.
No COD’s will be accepted
.
A Return Material Authorization (RMA) Number is Required On all Product Returns
(Regardless if Product is Being Returned to Repair or credit)
Product Received at the Lindsay Broadband Factory
Without an RMA Number will be Returned to Sender
RMA number must be used when returning product for credit or repair. Use of RMA numbers
will ensure efficient processing. When returning product to Lindsay Broadband, please follow the
simple steps below (in the order that they appear):
RETURNS
1.
Fill out the Product Return Authorization Form indicating product information. Repair items do not require original invoice
information, but it is helpful to determine warranty eligibility.
2.
Contact Lindsay Broadband Inc. Service Department in one of three ways:
E-mail to:
(recommended method) Include all of the information from the
product Authorization Form, or,
Fax the Product Authorization Form to 1-705-742-7669 or,
Call Lindsay Broadband Inc. @ 800-465-7046 Ext 235 / 261
3.
After completing Steps 1 & 2, an RMA number will be assigned to you.
4.
Securely pack the product and mark the box with your RMA #. If shipping multiple boxes, all boxes should be marked with
the RMA #. The RMA # must be placed near your return address in large, bold print (approximately 2” in height). Please see
the address label below as an example of the relative size location of the RMA #.
Sample Address label with RMA #
John Smith
ABC Company
RMA 1234
123 Smith Street
Anytown, USA 00000
Lindsay Broadband Inc
2035 Fisher Dr.,
Peterborough, ON K9J 6X6
Attn: PRODUCT RETURNS
