REPORTING SAFETY DEFECTS IN
THE UNITED STATES
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying Ford
Motor Company.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer, or
Ford Motor Company.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
go to www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
www.safercar.gov.
REPORTING SAFETY DEFECTS IN
CANADA
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.
Transport Canada Contact Information
https://tc.canada.ca/en/road-transportation/defects-recalls-vehicles-tires-child-car-seats
Website
https://tc.canada.ca/fr/transport-routier/defauts-rappels-vehicules-pneus-sieges-auto-enfant
Website
1-800-333-0510
Phone
103
2021 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202011, First-Printing
Customer Information
