A message appears if something obstructs
the sensor's radar signals. The sensor is
located behind a cover near the driver side
of the lower grille. The system cannot detect
a vehicle ahead and does not function when
something obstructs the radar signal.
Note: You cannot see the sensor, it is behind
a fascia panel.
The following table lists possible causes and
actions for this message displaying.
Action
Cause
Clean the grille surface in front of the radar or remove the object
causing the obstruction.
The surface of the radar in the grille is dirty or obstructed in some
way.
Wait a short time. It may take several minutes for the radar to detect
that it is free from obstruction.
The surface of the radar in the grille is clean but the message remains
in the display.
Do not use the system in these conditions because it may not detect
any vehicles ahead.
Heavy rain or snow is interfering with the radar signals.
Do not use the system in these conditions because it may not detect
any vehicles ahead.
Swirling water, or snow or ice on the surface of the road may interfere
with the radar signals.
Wait a short time or switch to normal cruise control.
You are in a desert or remote area with no other vehicles and no
roadside objects.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201602, Second Printing
Cruise Control