WARNINGS
Do not wait for 911 Assist to
make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase
the risk of serious injury or death after
a crash. If you do not hear 911 Assist
within five seconds of the crash, the
system or phone may be damaged or
non-functional.
Always place your phone in a
secure location in the vehicle so
it does not become a projectile or get
damaged in a collision. Failure to do
so may cause serious injury to
someone or damage the phone which
could prevent 911 Assist from working
properly.
Note:
The SYNC 911 Assist feature
must be set on prior to the incident.
Note:
Before setting this feature on,
ensure that you read the 911 Assist
privacy notice later in this section for
important information.
Note:
If 911 Assist is turned on or off by
any user, that setting applies for all
paired phones. If 911 Assist is turned
off, either a voice message plays or a
display message/icon comes on (or
both) when the vehicle is started after
a previously paired phone connects.
Note:
Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have
trouble using this feature.
If a crash deploys an airbag or
activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able
to contact emergency services by
dialing 911 through a paired and
connected Bluetooth-enabled phone.
For more information about 911 Assist,
visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints
System
(page 42). Important
information regarding airbag
deployment is in this chapter.
See
Roadside Emergencies
(page
238). Important information regarding
the fuel pump shut-off is in this
chapter.
Setting 911 Assist On
Press the Information button, Apps,
911 Assist, then On.
You can also access 911 Assist by:
•
Pressing the Settings icon,
Settings, Phone, then 911 Assist
•
Pressing the Settings icon, Help,
911 Assist
To make sure that 911 Assist works
properly:
•
SYNC must be powered and
working properly at the time of the
incident and throughout feature
activation and use.
•
The 911 Assist feature must be set
on prior to the incident.
•
A Bluetooth-enabled and
compatible phone has to be paired
and connected to SYNC.
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MyLincoln Touch™
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