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For help with the installation, maintenance and use of your
Lincat
equipment, please
contact our service department:
UK:
01522 875520
For non-UK customers, please contact your local Lincat dealer.
All service work, other than routine cleaning MUST be carried out by qualified
personnel and a record kept of any remedial actions taken and at least cover the
requirements of the service schedule of this document. We cannot accept
responsibility for work carried out by other persons.
To ensure your service enquiry is handled as efficiently as possible, please
tell us:
Brief details of the problem
Product code
All available on serial plate
Type number
Serial
number
Lincat reserve the right to carry out any work under warranty, given reasonable
access to the appliance, during normal working hours, Monday to Friday, 08:30
to 17:00.
DECLARATION
All Lincat products capable of burning gaseous fuels, satisfy the requirements of
the Gas Appliance Regulations 2016/426.
GUARANTEE
This unit carries a comprehensive UK mainland warranty. The guarantee is in
addition to, and does not diminish your statutory or legal rights. Contact Lincat
for terms and conditions
The guarantee does not cover:
Accidental damage, missuse or use not in accordance with the
manufacturer’s instructions
Consumable items (such as filters, glass, bulbs, slot toaster elements and
door seals.)
Damage due to incorrect installation, modification, unauthorised service
work or damage due to scale, food debris build-up, etc.
The manufacturer disclaims any liability for incidental, or consequential damages.
Attendance is based on reasonable access to the appliance to allow the
authorised personnel to carry out the warranty work.
Service calls to equipment under warranty will be carried out in accordance with
the conditions of sale. Unless otherwise specified, a maximum of 15 minutes of
administrative time, not spent directly carrying out servicing work, is provided for
within the warranty. Any requirement for staff attending the call to spend greater
time than 15 minutes due to administrative requirements, such as on health and
safety risk assessments, will be chargeable at the prevailing rate.
SERVICE INFORMATION
