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For help with the installation, maintenance and use of your
Lincat
equipment,
please contact our service department:
UK:
01522 875520
For non-UK customers, please contact your local Lincat dealer
All service work, other than routine cleaning should be carried out by one of our
authorised service agents. We cannot accept responsibility for work carried out by
other persons.
To ensure your service enquiry is handled as efficiently as possible, please tell us:
Brief details of the problem
Product code
All available on serial plate
Type number
Serial number
Lincat reserve the right to carry out any work under warranty, given reasonable
access to the appliance, during normal working hours, Monday to Friday, 08:30 to
17:00.
GUARANTEE
This unit carries a comprehensive UK mainland 2 year warranty. The guarantee is
in addition to, and does not diminish your statutory or legal rights.
The guarantee does not cover:
Accidental damage, misuse or
use not in accordance with the manufacturer’s
instructions
Consumable items (such as filters, glass, bulbs, slot toaster elements and door
seals.)
Damage due to incorrect installation, modification, unauthorised service work or
damage due to scale, food debris build-up, etc.
The manufacturer disclaims any liability for incidental, or consequential damages.
Attendance is based on reasonable access to the appliance to allow the authorised
technician to carry out the warranty work.
Service calls to equipment under warranty will be carried out in accordance with the
conditions of sale. Unless otherwise specified, a maximum of 15 minutes of
administrative time, not spent directly carrying out servicing work, is provided for
within the warranty. Any requirement for staff attending the call to spend greater time
than 15 minutes due to administrative requirements, such as on health and safety risk
assessments, will be chargeable at the prevailing rate.
SERVICE INFORMATION