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SERVICE INFORMATION
For help with the installation, maintenance and use of your
Lincat
equipment,
please contact our service department:
UK:
01522 875520
All service work, other than routine cleaning should be carried out by one of our
authorised service agents. We cannot accept responsibility for work carried out
by other persons.
To ensure your service enquiry is handled as efficiently as possible, please tell
us:
Brief details of the problem
Product code
All available on serial plate
Type number
Serial number
Lincat reserve the right to carry out any work under warranty, given reasonable
access to the appliance, during normal working hours, Monday to Friday, 08:30
to 17:00.
GUARANTEE
This unit carries a comprehensive UK mainland twelve month / 2 year warranty.
The guarantee is in addition to, and does not diminish your statutory or legal
rights.
The guarantee does not cover:
Accidental damage, misuse or use not in accordance with the
manufacturer’s instructions
Consumable items
Damage due to incorrect installation, modification, unauthorised service
work or damage due to scale, food debris build-up, etc.
The manufacturer disclaims any liability for incidental, or consequential
damages.
Attendance is based on reasonable access to the appliance to allow the
authorised technician to carry out the warranty work.
Service calls to equipment under warranty will be carried out in accordance with
the conditions of sale. Unless otherwise specified, a maximum of 15 minutes of
administrative time, not spent directly carrying out servicing work, is provided for
within the warranty. Any requirement for staff attending the call to spend greater
time than 15 minutes due to administrative requirements, such as on health and
safety risk assessments, will be chargeable at the prevailing rate.
