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23
Questions and Answers
(Continued)
7. Cannot
completely
push in the
injection
button when
priming the
Pen or
injecting a
dose.
Problem
Action
1) Needle is not attached or is
clogged.
a. Attach a new needle.
b. Push in the injection button
completely (even if a “0” is
seen in the window) until a
diamond (
◆
) or arrow (
➞
) is
seen in the center of the
dose window.
c. Prime the Pen.
2) If you are sure insulin is
coming out of the needle, push
in the injection button more
slowly to reduce the effort
needed and maintain a
constant pressure until the
injection button is completely
pushed in.