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8
Service Warranty Ordinance
Customers enjoy a one-year free warranty service as of the date of purcha-
sing our product.
1. If the expiry date of the warranty is reached, our product can still be
repaired for an according price.
2. In any of the following circumstances, the product is not repaired free of
charge, whether the warranty period expires or not.
- Damage caused by misuse or abuse, disassembly and non-original parts
replacement.
- Damage caused by natural disasters, unconventional voltage and envi-
ronmental factors
3. Lightstar will remain in the power of interpretation.
4. Software version modification without further notice.
When anything doesn‘t work correctly the user can confirm the error code
and check the further proceure with our customer support team. We
always try to offer quick solutions, whenever possible. Do not open any de-
vice without explicit consultation of Lightstar. The repair must be carried
out with our guidance or if not possible by our technician team.