Troubleshooting
17
Troubleshooting
Symptom
No%motor%sound%or%movement%of%
piston%rod.
Possible Cause
The%actuator%is%not%connected%
•
to
the%control%box
Blown%fuse%in%the%control%box
•
Cable%damaged
•
Action
Connect%the%actuator%to%the
•
control%box
Change%fuse
•
Send%actuator%for%repair
•
Excessive%electricity%consumption.
Send%actuator%for%repair
•
Motor%runs%but%spindle%does
not%move.
Gear%wheel%or%spindle%damaged
•
Send%actuator%for%repair
•
Actuator%cannot%lift%full%load.
Motor%is%damaged
•
Send%actuator%for%repair
•
Motor%sound%but%no%movement%of%pisD
ton%rod.
Send%actuator%for%repair
•
Splash% guard% interfering% with% toilet%
bowl.
LiftSeat
•
®
% not% properly% aligned
over%toilet
Realign%LiftSeat
•
®
%with%toilet
Contact%your%LiftSeat
•
®
%Dealer%or
LiftSeat
®
%Customer%Service
Power%indicator%does%not%light%up.
Not%connected%to%mains
•
Fuse%has%blown
•
Defective%power%cable
•
Defective%control%box
•
Connect%to%mains
•
Replace%fuse%if%the%system%is
•
replacement,%or%send%the%control
box%for%repair.
On%control%boxes%with
•
exchangeable%power%cable
change%the%cable.%Send%control
.
Send%control%box%for%repair.
•
Power%indicator%lights%up,%but%
actuator%does%not%run.
Actuator%plug%not%correctly
•
seated%in%control%box
Actuator%defective
•
Control%box%defective
•
Correctly%seat%actuator%plug%into
•
control%box
Replace%actuator
•
Replace%the%control%box
•