9
TROUBLESHOOTING
If your heater unit shuts off unexpectedly:
1. Be sure the power cord is plugged into a working electrical outlet.
2. Check for any obstructions. If you find one, turn the hearting unit OFF and unplug it. Wait at least
10 minutes to allow the heating unit to cool completely before removing any obstruction. When
done, plug in the heating unit and follow the Operation Instructions.
If your heater unit tips over:
1. Set the unit back in its upright position and check for any damage is detected unplug unit and
contact customer service for further assistance.
2. If no damage is detected, push the power button to turn the unit back on.
If your fireplace does not illuminate properly:
1. The light bulbs may have vibrated loose and need to be tightened.
2. The light bulbs may be damaged, and need to be replaced.
FIREPLACE MAINTENANCE
WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk
of fire, electric shock to persons or damage.
LIGHT BULB REPLACEMENT
Light bulbs need to be replaced when you notice a dark section of the flame or when the clarity and
detail of the log exterior disappears. There are two bulbs under the log set.
WARNING: Allow at least 5 minutes for light bulbs to cool off before touching bulbs to avoid
burning of skin.
BULB REQUIREMENTS
Quantity of 2 clear chandelier or candelabra bulbs with an E-12 (small) socket base, rating voltage 120
volts, rating power 25 watts.
CAUTION: Do not exceed 40 watts per bulb.
CHANGING LIGHT BULBS
Unplug the unit first.
1. Open the light bulb area: Hold left and right side of the cover of the light bulbs at the bottom of your
firebox and pull straight out. You can see two bulbs in the firebox.
2. Examine the bulbs to determine which bulbs require replacement.
3. Remove old bulb and replace with a new one. Hold the socket while unscrewing or screwing bulbs.
4. Replace the cover of light bulbs.
