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FREQUENTLY ASKED QUESTIONS
Q. My heater’s power cord gets warm. My cord is showing signs of heat or melting at the
outlet. Is this normal?
A.
A warm power cord is normal . These power cords are rated safe for up to 105°C/ 221°F by the UL,
CSA, or ETL . The exception is, if you detect heat, smoke, or signs of melting at the contact point of
the wall outlet, it may be due to loose or worn wall contacts (or arcing) . Please stop using the heater
immediately, contact warranty support for a replacement power cord, and have a certified electrician
replace the wall outlet as soon as possible .
Q. How does the ECO setting work?
A.
The ECO mode on your heater is a program that attempts to keep the temperature strictly at a
“warm” 68° F. This also helps with efficiency, as it is programmed to 1) Increase the wattage used to
1500W if the temperature drops below 64 .4°F 2) Gradually reduce the wattage used as it approaches
66 .2° F and 3) Stop heating when 68° F is achieved . This is considered an Economical function, since
in the ECO setting, the heater is almost never running at the maximum watts .
PREPARATION
Place the heater on a firm, level surface and plug into a grounded 120 V, 60 Hz power outlet and turn
on the power switch on the rear of the unit . Only operate heater in upright position .
Insert two AAA batteries into the remote control before using (batteries not included) .