16
8
SERVICE AND TECHNICAL DATA
8.1 Troubleshooting
Problem
Cause / Solution
The Treadmill Desk does not
turn on when the ON/OFF
switch is turned on.
You may be in “Energy Saver Mode”. Press the GO button to see if the user controls
turn on.
Check to see if the Treadmill Desk is plugged in and if the ON/OFF switch is on. If the
ON/OFF switch is on, verify that the Treadmill Desk power cord is not damaged and
the wall outlet is functioning (tripped breaker).
If the ON/OFF switch is on verify that all the customer assembly connections are work-
ing properly. Unplug and re-plug each connection to verify. Look to see if any of the
cables were pinched during assembly.
The GO button is lit and
blinking. All other displays are
blank / off.
You are in “Energy Saver Mode”. Press the GO button to wake up the user controls.
The Treadmill Desk shakes a
lot when I walk on it.
1. Turn the Treadmill Desk OFF. Make sure all assembly hardware is tightened.
2. If shaking still occurs, adjust the levelers under the stationary frame until the shak-
ing decreases. See
How to Stabilize the Treadmill Desk (Section 3).
The belt is tracking to the left
or right.
See
How to Adjust and Tension the Walking Belt
(Section 8.3).
The belt seems to slip when I
walk on it.
You may need to tighten the walking belt. See
How to Adjust and Tension the Walk-
ing Belt (Section 8.3).
I am having problems bolting
the parts together when as-
sembling the unit.
1. Do not fully tighten the screws until the crossbar, desktop, and uprights are all
installed.
2. Check the screw threads for any damage.
“-------” is displayed on the
console.
This message is displayed if the Emergency Stop magnet is not in place.
Place the magnet back in position.
is displayed on the console.
This message appears in the Time display when the unit is immobilized. Press and
hold both the SPEED DOWN ARROW and the PAUSE keys on the integrated user
controls to mobilize the Treadmill Desk.
“
“
