background image

17

MESSAGE

DESCRIPTION

POSSIBLE CAUSE

SECTION

"Module 

communication error. 

retroFit DSP MC 

detected.”

SBC has detected 

that a “retroFit” 

DSP motor controller 

has been installed.  

retroFit controllers 

are not to be used on 

Elevation products.

SBC has detected 

that an invalid DSP 

motor controller has 

been installed.

replace the M/C with one with the correct 

assembly number.

“Edit base assembly 

serial #.”

This is a prompt to 

enter the base serial 

number and the 

product type.

The prompt will 

occur if there is no 

valid configuration 

data in both the 

SBC registry and 

the motor controller. 

This will also occur if 

both the console and 

motor controller are 

replaced at the same 

time.

Enter the base serial number located on 

the label attached to the frame and set the 

correct product type when prompted.

“Maintenance” shown 

at the top of the 

screen.

This is a data entry 

prompt that will ask 

the tech to select 

either “replacing 

Console” or 

“replacing Motor 

Controller”.

This prompt 

occurs if the basic 

configuration data 

stored in both the 

registry and motor 

controller doesn’t 

match.  This will 

occur if the console 

or motor controller 

is replaced with 

assemblies that 

already have 

configuration data 

stored in them 

(These assemblies 

are typically sent 

out with blank basic 

configuration data 

in which case you 

wouldn’t see this 

prompt).

If you replaced the console, then select 

“replacing Console”. Otherwise select 

“replacing Motor Controller”.

“Please pedal.”

 2

Initialization does not 

finish (stuck in this 

mode) due to lack 

of communication 

between MIB & motor 

controller.

Most likely:

 JW3 

installed on DSP 

M/C.

Less likely: 

 Broken 

rx/Tx lines in cable, 

MIB or M/C.

remove JW3. Check/replace cabling down to 

the M/C. 

CN 14

M051-00K70-B111

Error Message Tables

Engage™ and Inspire™ Consoles

Summary of Contents for ELEVATION Series

Page 1: ...95T ELEVATION SERIES TREADMILLS Service Manual M051 00K65 A003 11 16 09 ELEVATION SERIES ENGAGE TM INSPIRE TM CONSOLES Service Manual M051 00K70 B111 051210 ...

Page 2: ...of Contents Table of Contents 2 Introduction 3 Theories of Operation 7 Problem Symptom Tables 12 Error Message Tables 15 Troubleshooting Flow Diagrams 22 How To s 35 Electrical Block Diagrams 42 M051 00K70 B111 ...

Page 3: ...Introduction ...

Page 4: ...ms and common causes and suggested solutions are provided Error Message Tables This section lists possible error messages that can be displayed on the consoles Descriptions possible causes and suggested remedies are provided Troubleshooting Flow Diagrams Troubleshooting Flow Diagrams are provided on several malfunctions including non responsive keypads non responsive touch screens and improper wor...

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Page 7: ...Theories of Operation ...

Page 8: ...tainment and user interface implementations The i console features a keypad with LEDs that surrounds the LCD screen An analog TV tuner is not present in the i console The iPod Authentication Co Processor is placed on a separate board The I console has a 7 segment Data Display board to provide additional workout feedback It also interfaces to an optional attachable 17 TV The e console solely depend...

Page 9: ... with Apple Authentication PCB 10 Interface with Life Fitness Attachable TV receive audio issue commands route iPod video to TV 11 Implement Real Time Clock with battery back up to retain Date and Time The SBC e is responsible for the following functions 1 Communication to MIB 2 Control the 15 inch LCD Backlight for LCD 3 Touch screen controller 4 Generate 3 3VDC and 5VDC for all PCBs 5 Support US...

Page 10: ...all LEDs 13 Drive the LEDs of the Data Display and Keypad 14 Generate IR commands for Life Fitness Attachable TV Data Display Theory of Operation used on the 7 inch LCD only 1 Provides 7 segment displays to create 3 data fields of 4 3 4 numerals 2 Provides high side drive for all LEDs Analog Tuner AND APPLE AUTHENTICATION Theory of Operation USED ON THE 15 INCH LCD ONLY The functions provided by t...

Page 11: ...hat may reach the board via Lifepulse sensor inputs This board is only used on non Tread consoles CODED RECEIVER This board receives Telemetry Heart Rate pulses from the chest strap This board implements variable gain control to ensure coded operation with the intended transmitter This board is located in the bottom portion of the Activity Zone housing on Treadmills It is located within the consol...

Page 12: ...Problem Symptom Tables ...

Page 13: ...eplace SBC Defective backlights Replace LCD panel Touch Screen is not accurate Touch Screen needs calibration Calibrate Touch Screen Defective LCD Touch Screen Replace the Touch Screen Touch Screen does not respond Defective LCD Touch Screen Replace the Touch Screen Gasket pressing on touch screen s active area Loosen bezel touchscreen and push gasket away from touch screen Snow and noise appear o...

Page 14: ...00043 0001 A2 or later See service Bulletin on frame grounding Install coded receiver Emergency Stop is not working Magnet misplaced in holder MIB defective Check that the magnet is properly located in the plastic holder Replace MIB if cable and magnet good Video lockup Old revision of tuner and or SBC Try tuner revision F or later if still bad then try SBC revision E or later Distorted audio Opti...

Page 15: ...Error Message Tables ...

Page 16: ...software Stuck hard key detected Indicates at least one hard key on any of the keypads is being detected as closed when the MIB initially powers up Intent is to detect a faulty keypad and prevent any subsequent key events from being sent to the SBC One or more keys are either shorted closed or are being held down at power up Replace keypad s or if user is purposely holding down a key at power up t...

Page 17: ... when prompted Maintenance shown at the top of the screen This is a data entry prompt that will ask the tech to select either Replacing Console or Replacing Motor Controller This prompt occurs if the basic configuration data stored in both the registry and motor controller doesn t match This will occur if the console or motor controller is replaced with assemblies that already have configuration d...

Page 18: ... belt deck Check motor thermal switch connections Check clean the M C compartment insure adequate ventilation is available and it is not being heated by a heating register move from direct sunlight Replace belt deck if power level is excessive Replace motor if error keeps occurring after the motor has cooled down and no other solution has worked Warning step off belt maximum voltage trip Excessive...

Page 19: ...m Motor disabled Non fatal error The M C has detected an open stop switch when operating that the console has not detected An intermittent console motor controller cable or emergency stop switch Confirm that all connections are solid all wires are properly seated into the connector and the cable is not pinched and being shorted open Verify proper operation of the emergency stop switch Incline inop...

Page 20: ... connections are solid all wires are properly seated into the connector and the cable is not pinched If the console or MIB has been replaced with a newer larger MIB A080 92334 0001 on MIB silk screen verify that the Console Activity Zone cable is AK65 00043 0001 Rev A2 or later Replace cable if it is AK65 00043 0000 or AK65 00043 0001 Rev A1 Emergency stop drive trip MIB EStop drive circuitry dete...

Page 21: ... stop switch Emergency stop tether is replaced but console still gives this message Tether magnet loose or not installed Poly resettable fuse PTC2 or Q5 on MIB are open Over current condition on emergency stop relay on motor controller Verify tether magnet are properly replaced installed Replace MIB Replace motor controller 1 When user sees this message the belt speed will decrease automatically I...

Page 22: ...Troubleshooting Flow Diagrams ...

Page 23: ...ce magnet Troubleshoot Base Electronics Replace Cable Replace SBC Remove cover to reveal motor control board Check main cable to MIB for power Replace MIB Change LCD panel Finished START Magnet in place Base powered up Power present on cable connector Beeps heard on power up Yes Yes Yes No No No No M051 00K70 B111 ...

Page 24: ...pair source Finished Replace or reconnect coax jumper cable between SBC and tuner board Done reinstall analog tuner board it was probably OK Done Reinstall analog tuner and SBC They were probably OK Replace console START Video OK but no TV Signal good at Tuner Coax jumper in place if required Recheck function TV still bad Recheck function TV still bad Recheck function TV still bad No No No No No N...

Page 25: ... cable setting is correct Verify that television signal is good at TV Replace TV See bad video Replace cable adapter or repair source START Video OK but no TV Signal good at TV No No Yes Yes M051 00K70 B111 Troubleshooting Flow Diagrams Engage and Inspire Consoles CN 24 ...

Page 26: ...dio and iPod audio Replace LCD panel Repair no power problem Replace defective earphones Replace SBC TV only noisy replace tuner board VT iPod only noisy replace SBC Replace console Finished Install new option panel or cables or Headphone ESD PCB START START Does console have power Noise in good earphones Does keypad or touch screen function Both noisy Video working No No No No No Yes Yes Yes Yes ...

Page 27: ... or later Verify fix grounding through frame and at console Replace cable between receiver and console Done Done Replace MIB Reposition telemetry receiver START Telemetry HR enabled in Manager s settings Correct HR shown on HR test page Correct HR shown on HR test page Correct HR Correct HR Correct HR shown on HR test page Correct HR shown on HR test page Correct HR shown on HR test page No No Yes...

Page 28: ...IB Just Activity Zone keypad BAD Pass keypad test Yes Yes No Yes Unexpected error contact LF No Tip All hard keys keypads are connected to and processed by the MIB board Anytime a key is pressed the MIB will issue a confirmation beep unless the Club has turned Off System Sounds in Manager s Configuration Just console keypad BAD Yes No Yes Yes Yes No No Passes keypad test Passes keypad test M051 00...

Page 29: ...nd on Place both hands on Replace cable between receiver and console Replace MIB Replace cable Finished Finished Finished Right hand on indicated Correct HR shown on HR test page Correct HR shown on test page Correct HR shown on test page No Yes Yes Yes Yes Yes No No Unexpected error contact LF No M051 00K70 B111 Troubleshooting Flow Diagrams Engage and Inspire Consoles CN 28 ...

Page 30: ...L inverter cable or replace inverter Video good now Video good Video good No Finished Yes If possible try iPod in another machine Problem in iPod START iPod works in other machines No Change option panel and cables Change tuner board Change SBC Finished Finished Finished iPod works iPod works iPod works Yes Yes Yes Yes No No Unexpected error contact LF No Yes No M051 00K70 B111 Troubleshooting Flo...

Page 31: ...h Calibrate Touch Screen large button Re insert USB drive and try again to calibrate touch screen Replace touch screen Unexpected error contact LF Enters calibration routine Touch screen calibration terminate successfully No No Yes Yes Finished Yes M051 00K70 B111 Troubleshooting Flow Diagrams Engage and Inspire Consoles CN 30 ...

Page 32: ...ot Change Check touch screen calibration Replace touch screen START Calibrates successfully No Replace tuner board Replace SBC Replace MIB Finished Finished Finished Channels Change Channels Change Channels Change Yes Yes Yes Yes No No Unexpected error contact LF No M051 00K70 B111 ...

Page 33: ... Not Change Check touch screen calibration Replace touch screen START Calibrates successfully No Replace tuner board Replace SBC Replace MIB Finished Finished Finished Audio Changes Audio Changes Audio Changes Yes Yes Yes Yes No No Unexpected error contact LF No M051 00K70 B111 ...

Page 34: ...rt USB Drive Finished START Software update screen appears Yes Verify that USB drive is good Replace option panel Replace SBC Replace drive Finished Finished Drive good Software update screen appears Software update screen appears No Yes Yes No Yes No Unexpected error contact LF No M051 00K70 B111 ...

Page 35: ...How To s ...

Page 36: ...aren t any present on the new one 6 Install the new option panel assembly in reverse order using the screws removed and saved in Step 1 REPLACEMENT OF THE OPTION PANEL COMPONENTS 1 To replace the USB connector a Remove the two Phillips screws that secure the option panel to the console front b Disconnect the USB connector cable c Remove the two Phillips screws that secure the USB connector to the ...

Page 37: ...pad s tails from MIB 7 Cut cable tie that secures the internal iPod cable to the plastic 8 Disconnect the USB headphones and iPod cables from the option panel assembly 9 Install the new overlay bezel assembly in reverse order using the hardware removed and saved in previous steps REPLACEMENT of 7 SEGMENT DATA DISPLAY BOARD i CONSOLES 1 Remove the rear console case 2 Remove the overlay bezel assemb...

Page 38: ...priate holes in PCB Mounting Bracket then connect cables to SBC 10 Remove inverter cable and discard 11 Secure the right side of the LCD assembly to the C shaped bracket with two new M3 x 6 screws 0017 00101 1971 Secure the left side of the LCD assembly to the PCB Mounting bracket assembly with the re used screws spacers 12 Reassemble plastics in reverse order REPLACEMENT of 15 inch touch assembly...

Page 39: ...the 15 Touch Screen Assembly to the PCB Mounting Bracket Assembly 4 Remove the four screws shown in the illustration that secure the 15 LCD to the PCB mounting bracket assembly 5 Disconnect the red black white cable AK65 00061 0000 at the LCD Route the backlight wires through the hole in the PCB mounting bracket assembly 6 Install the new 15 LCD and existing Touch Screen in reverse order using the...

Page 40: ...ween boards 5 Install the new SBC in reverse order using the hardware removed and saved in the previous steps Reconnect all cables REPLACEMENT of machine interface board MIB 1 Remove the rear console case 2 Remove and save the four Phillips screws shown in the illustration that secure the MIB to the PC mounting bracket Disconnect the cables keypad 7 only from the MIB to the data display board 7 LC...

Page 41: ...entication PCB 92349 5 Reinstall a console case REPLACEMENT of analog tuner 15 inch console ONly 1 Remove the rear console case 2 Remove and save the four Phillips screws shown in the illustration that secure the analog tuner to the PC mounting bracket 3 Disconnect the mini coaxial cable from the analog tuner to the SBC 4 The analog tuner is connected to the SBC via an interboard connector Careful...

Page 42: ...Electrical Block Diagrams ...

Page 43: ...43 Electrical Wiring Diagrams Engage and Inspire Consoles CN 20 Block Diagram 15 INCH CONSOLE M051 00K70 B111 ...

Page 44: ...44 Electrical Wiring Diagrams Engage and Inspire Consoles CN 20 Block Diagram 7 Inch CONSOLE M051 00K70 B111 ...

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