10
1300 885 853
LIBERTYHEALTHCARE.COM.AU
Accessory Item
Head & Arm Rest Cover/s
Warranty Period
3 Years
18. WHO IS RESPONSIBLE FOR THE COSTS INCURRED IN MAKING A WARRANTY CLAIM
Transport and Inspection Charges:
During the first year after purchase, transport and inspection charges
relating to warranty issues within Australia will be met by Liberty where there is a manufacturing fault. In
no case will the transportation charge be accepted by Liberty without prior written approval from
Liberty.
After the first year, the purchaser will meet all transportation charges and Liberty may charge a call-out
fee prior to an inspection taking place. If after inspection, the purchasers concern is deemed to be a
guarantee or warrantable item the purchaser can submit a claim for reimbursement for the inspection fee
to Liberty via the information set out in the “How to Make a Claim” section of this document.
18.1 WARRANTY CONDITIONS (Original Purchaser Only)
Liberty Healthcare Pty Ltd (‘Liberty’) offers a warranty, which is only for the benefit of the original
purchaser (‘the purchaser’) of the product and is non-transferable. An original purchaser is deemed to be
a purchaser who has purchased the goods directly from Liberty or one of its authorised dealers.
18.2 Authority to Repair:
Liberty offers a warranty on the condition that all repairs and maintenance are
carried out by Liberty Healthcare or an authorised dealer or repair technician, at Libertys discretion.
18.3 Maintenance & Servicing:
Liberty offers a warranty on the condition that all servicing and
maintenance is carried out by Liberty or at their discretion of an authorised dealer or repair technician.
18.4 Availability of Identical Materials:
If identical materials are not available at the time of repair or
replacement, Liberty reserves the right to substitute materials of equal quality. Identical fabrics and parts
cannot be guaranteed; however, the closest available and most appropriate match will always be
attempted.
18.5 THIS WARRANTY DOES NOT COVER THE FOLLOWING
If the maximum weight (SWL) limit is exceeded, 140kg (Weight limits are applicable to Steel Frames,
Electrics and Motors only.
18.6
The gradual loss of comfort or support or a change in comfort preference.
18.7
Stains, soiling, burns or piling.
18.8
Normal body indentations (less than 50 mm).
