background image

33

EN

Symptoms

Reason

Solution

Water leaking

Supply hose connection is 

loose at the tap, washing 

machine, or drain hose 

connector.

 

Check hoses and drain hose connectors 

for leaks, cracks and splits.

 

Tighten hose connections.

House drain pipes are 

clogged.

 

The washing machine pumps out water 

very rapidly. Check for water backing up 

out of the drain pipe during drain. If water 

is seen coming out of the drain, check for 

proper drain hose installation and check 

for restrictions in the drain. Contact a 

plumber to repair drain pipe.

Drain hose has come out 

of drain connector or is not 

inserted far enough.

 

Tie drain hose to supply hose or 

standpipe to prevent it from coming out 

during drain. For smaller drain pipes, 

insert the drain hose into the pipe as far 

as the drain hose flange. For larger drain 

pipes, insert the drain hose into the pipe 

2-5 cm past the flange.

Load is too large for the 

drum.

 

Reduce the load or use the front-loading 

washing machine.

 

Stop the washing machine and check the 

load. Make sure the load fits loosely in the 

drum and the door closes easily.

Wrinkling

Washing machine not 

unloaded promptly.

 

Always remove items from the washing 

machine as soon as the cycle is complete.

Washing machine overloaded.

 

The washing machine can be fully loaded, 

but the drum should not be tightly packed 

with items. The door of the washing 

machine should close easily.

Water leaks

Oversudsing of detergent.

 

Oversudsing may create leaks, and 

may be caused by the type and amount 

of detergent used. Always reduce the 

amount of detergent if the load is small, or 

if your water is very soft. Never use more 

than the maximum amount shown in the 

dispenser provided.

Summary of Contents for WTP357B

Page 1: ...0 OWNER S MANUAL WASHING MACHINE Before beginning installation read these instructions carefully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference WTP357B EN ENGLISH ...

Page 2: ...cking Mini Washer 12 Connecting the Supply Hose 13 Installing the Drain Hose 16 Leveling the Appliance 17 OPERATION 18 Using the Appliance 18 Sorting Laundry 19 Closing the Door and Drawer 20 Adding Cleaning Products 21 Control Panel 23 Programme Table 24 Option Programme 26 SMART FUNCTIONS 27 LG ThinQ Application 27 Smart Diagnosis 27 MAINTENANCE 28 Cleaning Your Washing Machine 28 Tub Clean 29 C...

Page 3: ...ead the part with this symbol carefully and follow the instructions in order to avoid risk WARNING This indicates that the failure to follow the instructions can cause serious injury or death CAUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric...

Page 4: ...ualified persons in order to avoid a hazard Use a new hose or hose set supplied with the appliance Reusing old hoses can cause a water leak and subsequent property damage Ventilation openings must not be obstructed by a carpet This appliance is intended to be used in household only and not in applications such as Staff kitchen areas in shops offices and other working environments Farm houses By cl...

Page 5: ...r a door with a hinge on the opposite side to that of the appliance in such a way that a full opening of the appliance door is restricted This appliance must be grounded earthed via the power cord In the event of malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current This appliance is equipped with a power cord having ...

Page 6: ... chemicals etc Do not put animals such as pets into the appliance Do not leave the appliance door open Children may hang on the door or crawl inside the appliance causing damage or injury Never reach into the appliance while it is operating Wait until the drum has completely stopped Do not put in wash or dry articles that have been cleaned in washed in soaked in or spotted with combustible or expl...

Page 7: ...e excessively or place a heavy object on it If there is a gas leakage isobutane propane natural gas etc do not touch the appliance or power plug and ventilate the area immediately Do not instal the Mini Washer on top of another Mini Washer or Pedestal or elevated surface or stand To avoid breaking the door glass do not push too hard on the door when closing Do not step on Mini Washer Do not wash r...

Page 8: ... plug the power plug in the socket outlet after completely removing any moisture and dust Disposal Before discarding an old appliance unplug it Cut off the cable directly behind the appliance to prevent misuse Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Remove the door before disposing of or discarding this ...

Page 9: ...Water Drain Hose 9 Leveling Feet Accessories Water supply hose for cold water Connecting supply hose Water drain hose Water supply hose connector Water drain hose connector Cable ties Anti slip sheets Spanner Detergent measuring cup Screws 18EA 5EA Band clamps 3 EA Different accessories may apply to each model EN ...

Page 10: ...ze 700 mm W x 770 mm D x 360 mm H Product Weight 48 7 kg Permissible Water Pressure 0 1 0 8 MPa 1 0 8 0 kgf cm Appearance and specifications may change without notice to improve the quality of the product No further backflow protection required for connection to the water supply ...

Page 11: ...talled it is easily accessible for an engineer in the event of a breakdown With the appliance installed adjust all four feet using a transit bolt spanner to ensure the appliance is stable and a clearance of approximately 15 cm is left between the top of the appliance and the underside of any work top If the appliance is delivered in winter and temperatures are below freezing place the appliance at...

Page 12: ...ort screws Top cover WARNING The plastic top cover must be secured to avoid the risk of electric shock or short circuit from water drops Failure to do so can cause serious injury fire electric shock or death Stacking Mini Washer 1 Make sure the leveling feet on the Main front loading washing machine are fully wound in before stacking Place the Main front loading washing machine on top of the Mini ...

Page 13: ...en connecting supply hose to the valve Do not use any mechanical devise to tighten the hose connector to the machine or to the supplied connector adaptor If the water supply pressure is more than 0 8 MPa a water pressure limiting device should be installed Periodically check the condition of the hose and replace the hose if necessary Do not used old hoses Checking the Rubber Seal on the Supply Hos...

Page 14: ...crew 2 Remove the guide plate if the tap is too large to fit the adapter Guide plate 3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection Tighten the four fixing screws 4 Push the supply hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the right Plate Supply hose Connec...

Page 15: ...onnecting the Cold inlet hoses to both Washing Machines 1 Connect the water supply hose connector to the water supply hose of the Main front loading washing machine Open the accessory installation package of this Mini Washer to find the Connector Adaptor and the short connection hose Water supply hose connector Press board 2 Connect the the normal length supply hose of Mini Washer to one end of th...

Page 16: ...f Mini Washer 3 Adjust the band clamp with pliers to keep the hose securely in place to prevent leaking Band clamp Using the Drain Hose Connector 1 Connect the drain hose of the front loading washing machine and the Mini Washer to the drain connector 2 Insert the included band clamps on to the ends of the two drain hoses 3 Push the drain hoses firmly onto the drain connector Drain hose connector C...

Page 17: ...nuts turned counterclockwise to secure them NOTE Timber or suspended type flooring will contribute to excessive vibration and unbalance Using Anti Slip Sheets some models only If you install the appliance on a slippery surface it may move because of excessive vibration Incorrect leveling may cause malfunction through noise and vibration If this occurs install the anti slip sheets under the levelin...

Page 18: ... cycle button repeatedly until the desired cycle is selected 6 Begin cycle Press the Start Pause button to begin the cycle The washing machine will agitate briefly without water to measure the weight of the load If the Start Pause button is not pressed within a certain time the appliance will shut off and all settings will be lost 7 8 Add softener When the machine chimes for about 20 seconds towar...

Page 19: ...items only The maximum load must not exceed 3 5kg Colour White Lights Darks Separate white fabrics from coloured fabrics Lint Lint producers Collectors Wash lint producers and lint collectors separately Wash lightly soiled and special care load in Mini Washer 3 Caring before loading Do not wash items that contain support or memory wire such as Bras as it may damage other clothes as well as the was...

Page 20: ...TE The Lid lock may fail if there is too much laundry in the machine or if the Lid is not completely closed If the product is operating or the drawer lock indicator is displayed the Drawer will not open To open the door press the Start Pause button to stop the washer and when drawer lock indicator disappears open the drawer Do not force the drawer and Lid open If or a warning sign appears on the d...

Page 21: ... water hardness size and soil level of the load For best results avoid oversudsing Refer to the label of the clothes before choosing the detergent and wash course When using the washing machine use designated cold water detergent for each type of clothing only General powdered detergents for all types of fabric Powdered detergents for delicate fabric Liquid detergents for all types of fabric or de...

Page 22: ... to restart the cycle NOTE Do not pour fabric softener directly on the clothes The softener can also be diluted with water and added directly into the drum Do not pour undiluted softener directly onto clothing as it may stain fabrics Adding Water Softener A water softener such as anti limescale can be used to cut down on the use of detergent in areas with high water hardness level Dispense accordi...

Page 23: ... not pressed within a certain time the appliance will shut off and all settings will be lost 3 Display The display shows the cycle status and estimated time remaining Drawer lock indicator Lid lock indicator Child lock indicator 4 Programme Button Programmes are available according to laundry type 5 Options Use these buttons to select the desired options for the selected programme All options may ...

Page 24: ...ht Soil programme to begin immediately using the default settings Speed Wash Use this programme to speed up the washing time for small loads and lightly soiled clothes Use very little detergent in this programme Hand Wash Use this programme to wash textiles lingerie or fine clothes likely to shrink or deform To reduce damage to textiles and improve washing performance use special neutral detergent...

Page 25: ... before carrying out main washing can remove stains more effectively Suds Removing Function If an excessive amount of detergent is used the Suds removing function may operate Rinse Spin Select this programme to rinse and spin a load separately from a regular cycle Add fabric softener only Tub Clean Use this function to keep the drum clean by sterilizing germs within the drum Never load laundry whi...

Page 26: ...les or operating the appliance Locking the Control Panel 1 Press and hold the Child Lock button for three seconds 2 will appear on the display When the Child Lock is set all buttons are locked except the Power button NOTE Turning off the power or completing all cycles will not reset the child lock function You must deactivate child lock before you can access any other functions Unlocking the Contr...

Page 27: ...may not operate due to external factors such as but not limited to Wi Fi unavailability Wi Fi disconnection local app store policy or app unavailability Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagnosis provided ...

Page 28: ...the washer before commencing any cleaning Wash with a damp cloth on the outside and inside and then dry with a soft cloth Exterior Immediately wipe off any spills Wipe with a damp cloth Do not press on the surface or the display with sharp objects Cleaning the Interior Use a towel or soft cloth to wipe around the washing machine door opening and door glass Care should be taken when removing items ...

Page 29: ...re is an unsupervised child nearby Cleaning the Water Inlet Filter Turn off the water supply tap if the washing machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity icon may mesh on the display when the water pressure is weak or an inlet filter is clogged with dirt Clean the inlet filter The inlet filter screens could be clo...

Page 30: ...to the drum and close the cap until you hear a click sound NOTE If the lint filter is damaged contact an LG service centre Do not operate the washing machine without the lint filter Refit the lint filter securely Not doing so may damage the fabrics or the washing machine Care in Cold Climates When frozen the product does not operate normally Make sure to install the product where it will not freez...

Page 31: ... Turn off the tap and thaw out the tap and both connection areas of supply hose of the product using a hot water cloth Take out supply hose and immerse in warm water below 50 60 C Supply hose 50 60 C Step 3 When the Drain Pump is Frozen icon may blink on the display when drain pump problems occur take the following measures 1 Pour 15 ℓ warm water below 50 60 C in the drum 2 Select the Rinse Spin p...

Page 32: ...ause the cycle and redistribute the load after the door unlocks Vibrating noise Packaging materials were not removed Remove packing materials Wash load may be unevenly distributed in the drum Pause the cycle and redistribute the load after the door unlocks Not all leveling feet are resting firmly and evenly on the floor See Leveling the Appliance in the Installation section Floor not rigid enough ...

Page 33: ...n hose into the pipe as far as the drain hose flange For larger drain pipes insert the drain hose into the pipe 2 5 cm past the flange Load is too large for the drum Reduce the load or use the front loading washing machine Stop the washing machine and check the load Make sure the load fits loosely in the drum and the door closes easily Wrinkling Washing machine not unloaded promptly Always remove ...

Page 34: ...k that supply hose is not kinked or clogged Insufficient water supply Make sure that cold water tap is turned on all the way door and drawer are open The washing machine will not operate if the Lid is open Close the Lid and make sure that nothing is caught under the Lid preventing it from closing completely Water level is too low The fill level is optimized for the wash motion to achieve the best ...

Page 35: ...e circuit breakers fuses Replace fuses or reset breaker The washing machine will resume the cycle where it stopped once power is restored Control needs to be reset Press the Power button then re select the desired programme and press the Start Pause button Start Pause was not pressed after a cycle was set Press the Power button then re select the desired programme and press the Start Pause button ...

Page 36: ... pre treating to aid in stain removal Wash cycle time is longer than usual The washing machine automatically adjusts the wash time for the amount of laundry water pressure and other operating conditions This is normal The washing machine adjusts cycle time automatically to provide optimal results for the selected programme The time remaining shown in the display is only an estimate Actual time may...

Page 37: ... during cleaning and maintenance Water inlet filter is clogged Clean the inlet filter Water supply pressure to tap or house is too low Check another tap in the house to make sure that household water pressure is adequate and flow is not restricted Disconnect the supply hose from the washing machine and run a few liters of water through the hose to flush the water supply lines If flow is too low co...

Page 38: ...tap unplug the washing machine and call for service A motor error has occurred Allow the washing machine to stand for 30 minutes and then restart the cycle If the LE error code persists call for service It is time to run the Tub Clean programme Run the Tub Clean programme There is no Main washing machine placed on top of the Mini Washer Mini Washer will not operate as a standalone unit It must be ...

Page 39: ...Memo ...

Page 40: ......

Reviews: