37
EN
Noises You Might Hear
Symptoms
Reason
Solution
Rattling and
clanking noise
Foreign objects, such as
keys, coins, or safety pins
may be in drum.
•
Stop washing machine, check drum for
foreign objects. If noise continues after
washing machine is restarted, call for
service.
Thumping sound
Heavy wash loads may
produce a thumping sound.
This is usually normal.
•
If sound continues, washing machine is
probably out of balance. Stop and
redistribute wash load.
Wash load may be out of
balance.
•
Pause the cycle and redistribute the load
after the door unlocks.
Vibrating noise
Packaging materials were not
removed.
•
Remove packing materials
Wash load may be unevenly
distributed in the drum.
•
Pause the cycle and redistribute the load
after the door unlocks.
Not all leveling feet are
resting firmly and evenly on
the floor.
•
See Leveling the Appliance in the
Installation section.
Floor not rigid enough.
•
Make sure that the floor is solid and does
not flex. See the Installation Place
Requirements section.
Operation
Symptoms
Reason
Solution
Water leaking
Supply hose connection is
loose at tap or washing
machine.
•
Check hoses for leaks, cracks and splits.
•
Tighten hose connections.
House drain pipes are
clogged.
•
The washing machine pumps out water
very rapidly. Check for water backing up
out of the drain pipe during drain. If water
is seen coming out of the drain, check for
proper drain hose installation and check
for restrictions in the drain. Contact a
plumber to repair drain pipe.
Drain hose has come out of
drain or is not inserted far
enough.
•
Tie drain hose to supply hose or
standpipe to prevent it from coming out
during drain. For smaller drain pipes,
insert the drain hose into the pipe as far
as the drain hose flange. For larger drain
pipes, insert the drain hose into the pipe
2.5 - 5 cm past the flange.
A large item such as a pillow
or blanket is above the top of
the drum.
•
Stop the washing machine and check the
load. Make sure the load does not crest
above the top edge of the drum.
