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I N S TA L L AT I O N   I N S T RU C T I O N S

FLOORING

NOTE:

 Please note that the floor must be strong 

and rigid enough to support the weight of the 

washer when fully loaded, without flexing or 

bouncing. If your floor has too much flex in it,  

you may need to reinforce it to make it more 

rigid. A floor that is adequate for a top-loading 

washer may not be rigid enough for a front-

loading washer, due to the difference in the spin 

speed and direction. If the floor is not solid, your 

washer may vibrate and you may hear and feel 

the vibration throughout your house.

INSTALLATIONS WITH OPTIONAL PEDESTAL BASE OR STACkING kIT

IMPORTANT:

 If you are installing your washer using an optional pedestal base or stacking kit, please refer 

to the instructions for your pedestal or stacking kit before proceeding with the installation.

29

3/4

"

(75.6 cm)

4"

(10 cm)

27"

(68.6 cm)

1"

(2.5 cm)

1"

(2.5 cm)

77

1

/

2

"

(190.5 cm)

Required Dimensions for Installation 

With Pedestal 

Required Dimensions for Installation 

With Stacking Kit 

•  To minimize noise and vibration, the washer  

MUST be installed on a solidly constructed floor. 

See the NOTE at right.

•  Allowable slope under the entire washer is  

1° maximum.

•  Carpeting and soft tile surfaces are not 

recommended.

•  Never install the washer on a platform or weakly 

supported structure. Use only an approved 

accessory pedestal as described below.

NOTE:

 Before installing the 

washer, make sure the floor is 

clean, dry and free of dust, dirt, 

water and oils so the washer feet 

can not slide easily.  Leveling feet 

that can move or slide on the floor can contribute 

to excess vibration and noise due to poor contact 

with the floor.  

NOTE:

 If a drip pan must 

be used, take extra care 

to follow the instructions 

provided with the drip pan 

and make sure the leveling 

feet are adjusted for firm and even contact with 

the pan. Use of drip pans and failure to properly 

level the machine may result in increased vibration 

and noise during operation.

A

B

A

B

10

Summary of Contents for WM3987HW

Page 1: ... Design Style Front Loader Front Control Type of Display LED Dimensions WxHxD 27 x 38 11 16 x 29 3 4 Capacity cu ft DOE 3 6 Drying System Vent less Condensing Color White Number of Wash Programs 9 Number of Dry Programs 6 Number of Wash Rinse Temps 5 Dial A Cycle yes Easy Loading Tilt Tub yes Delay Wash yes Spin Speed Max 1200 Warranty 1 Year Parts and Labor 10 Years Motor Lifetime on Drum ...

Page 2: ...ra Conserve estas instrucciones cerca de la lavadora luego de la instalación para futuras consultas GUÍA DEL USUARIO E INSTRUCCIONES DE INSTALACIÓN Lavadora de Carga Frontal Protocol P172 Sanitization Performance of Residential and Commercial Family Sized Clothes Washers Protocolo P172 Ejecucion de Saneamiento en la zona residencial y comercial lavodoras del uso del hogar Protocole P172 Performanc...

Page 3: ...1 2 190 5 cm Required Dimensions for Installation With Pedestal Required Dimensions for Installation With Stacking Kit To minimize noise and vibration the washer MUST be installed on a solidly constructed floor See the NOTE at right Allowable slope under the entire washer is 1 maximum Carpeting and soft tile surfaces are not recommended Never install the washer on a platform or weakly supported st...

Page 4: ...may cause severe vibration and noise which can lead to permanent damage to the washer The cord is secured to the back of the washer with a shipping bolt to help prevent operation with shipping bolts in place Remove the retainers by turning them slightly while pulling Rotate and press the hole caps into the shipping bolt holes Starting with the bottom 2 shipping bolts use the included wrench to rem...

Page 5: ... by LG with this laundry product Aftermarket hoses are not guaranteed to fit or function correctly Other hoses may not tighten correctly and could cause leaks Subsequent damage to product or property will not be covered under the terms of LG s warranty Water supply pressure must be between 14 5 PSI and 116 PSI 100 800 kPa If the water supply pressure is more than 116 PSI a pressure reducing valve ...

Page 6: ...tub Use tie strap to secure the drain hose in place NOTE Total height of the hose end should not exceed 96 in 244 8 cm from the bottom of the washer Laundry Tub Option 2 Laundry Tub Elbow Bracket Tie Strap Drain Hose The drain hose should always be properly secured Failure to properly secure the drain hose can result in flooding and property damage Do not install the end of the drain hose higher t...

Page 7: ...E button See the following sections for additional information on cycle selection and operation Verify that the washer does not rock or vibrate excessively during the spin cycle If the washer vibrates or shakes adjust the leveling feet until the washer is stable and retest 3 Tighten all 4 locknuts securely All four leveling feet must rest solidly on the floor Rock the washer gently from corner to ...

Page 8: ...s coins and keys can damage both your washer and your clothes Close zippers hooks and drawstrings to prevent these items from snagging or tangling on other clothes Pretreat heavily stained areas for best results Combine large and small items in a load Load large items first Large items should not be more than half of the total washload The washer can be fully loaded but the drum should not be tigh...

Page 9: ...of water to remain in the dispenser compartments at the end of the cycle 1 2 3 Liquid Chlorine Bleach Compartment Liquid Fabric Softener Compartment Prewash Detergent Compartment Main Wash Detergent Compartment Liquid Detergent Cup Insert IMPORTANT Do not place or store laundry products such as detergent bleach or liquid fabric softener on top of your washer or dryer Wipe up any spills immediately...

Page 10: ...are in place Do not exceed the maximum fill line When using powdered detergent remove the insert and liquid detergent cup from the compartment Powdered detergent will not dispense with the liquid detergent cup and insert in place NOTE Liquid or powdered color safe bleach may be added to the main wash compartment with detergent of the same type Liquid Bleach Compartment This compartment holds liqui...

Page 11: ...TTON A buildup of detergent residue can occur in the wash tub over time and can lead to a mildewy or musty smell The Tub Clean cycle is specially designed to remove this buildup 1 2 CYCLE SETTING BUTTONS Use these buttons to select the desired cycle options for the selected cycle Press the button for that setting until the indicator light for the desired value is lit DELAY WASH BUTTON Press this b...

Page 12: ... mixed loads Dress shirts blouses nylons sheer or lacy garment Items labeled hand washable Drying after rinsing without washing High Extra High No spin Low Medium Normal Heavy Light Medium High No spin Low Normal Heavy Light High Extra High No spin Low Medium Normal Heavy Light Warm Cold Warm Warm Cold Cold High Extra High No spin Low Medium High Extra High No spin Low Medium Medium No spin Low No...

Page 13: ...l 14 HOW TO USE Sorting Wash Loads 15 Selecting Detergent 16 About the Dispenser 16 Loading the Dispenser 17 Control Panel Features 18 Cycle Guide 19 The LED Display 20 Operating the Washer 21 Cycle Setting Buttons 22 23 Cycle Option Buttons 24 Special Functions 25 PARTS AND FEATURES Special Features 7 Key Parts and Components 8 TROUBLESHOOTING Normal Sounds You May Hear 30 Before Calling for Serv...

Page 14: ...on of the cycle as is typically shown on a top loading washer 1 2 DOOR LOCK INDICATOR Indicates that the door is locked The washer door will lock while the washer is operating The door can be unlocked by pressing the START PAUSE button to stop the washer NOTE If the temperature in the washer is too high the door cannot be unlocked until the washer has cooled If the water level is too high select t...

Page 15: ...lay will change and the washer will calculate the estimated time remaining Once the washer has calculated the estimated total cycle time the washer will start To pause the cycle at any time press PAUSE NOTE The cycle time displayed may appear much longer than that of a top loading washer The displayed time is for the complete cycle rather than just the agitation portion of the cycle as is typicall...

Page 16: ...size of wash load for best results and maximum efficiency It may seem there is no water inside the drum in some cycles but this is normal NOTE To protect your garments not every wash rinse temperature spin speed soil level or option is available with every cycle See the Cycle Guide for details SOIL LEVEL Adjusts the selected cycle to allow more time for heavily soiled clothes or less time for ligh...

Page 17: ...emperature control Recommended DRY settings by fabric type a Perm Press LOW TEMP b If clothes are to be ironed DAMP c Cotton Towels NORMAL d Diapers MORE NOTE On Automatic Dry settings the estimated drying time may vary from the actual drying time The type of fabric size of the load and the selected dryness level affect drying time DRY Drying options are easily selected with the DRY button For mos...

Page 18: ...n to start the cycle The washer will start automatically NOTE To protect your garments not every wash rinse temperature spin speed soil level or option is available with every cycle See the Cycle Guide for details 1 2 3 4 TUB CLEAN A buildup of detergent residue can occur in the wash tub over time and can lead to a mildewy or musty smell The TUB CLEAN cycle is specially designed to remove this bui...

Page 19: ... for 3 seconds to turn off the SPINSENSE function STAIN CYCLE SPINSENSE HAND WASH WOOL Only woolen items that are designated as Machine Washable should be washed in this washing machine Wash only small loads for optimum fabric care less than 8 lbs Only neutral wool safe detergents should be used Only a small quantity of detergent is needed due to the small load size and low volume of water in the ...

Page 20: ... solution to wipe down all surfaces of the gasket to remove the deposits that are causing any odor Be sure to fold back the lip of the gasket to get under the edge where residue can build up Wipe the gasket with a dry cloth Leave the door open to allow the gasket to dry completely Do not use undiluted bleach as this will damage the gasket Follow the manufacturer s instructions for proper use of bl...

Page 21: ...y grounded electrical outlet Add 1 gallon of nontoxic recreational vehicle RV antifreeze to the empty wash drum Close door Select the spin cycle and let washer spin for 1 minute to drain out all the water NOTE Not all of the RV antifreeze will be expelled Unplug the power cord dry the drum interior with a soft cloth and close the door 1 2 3 4 5 6 7 8 9 Removing Lime Buildup If you live in an area ...

Page 22: ...e thoroughly before reinstalling Press the filters back into place and reattach the water lines Do NOT operate the washer without the inlet filters 2 IMPORTANT Use extreme care when removing and cleaning the filters If the filters cannot be cleaned or are damaged do NOT operate the washer without the inlet filters Contact LG Customer Service or a qualified LG servicer Inlet Filter MAINTENANCE IMPO...

Page 23: ...n hose and pull it out Place the end of the drain hose in a pan bucket or floor drain to catch water 2 CARE AND CLEANING Remove the plug from the drain hose and allow the water to drain completely Twist the pump filter counterclockwise to remove Remove any lint and foreign objects from the pump filter Reverse the above steps to reinstall the drain pump filter and drain hose Be sure to close the co...

Page 24: ... This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean wDANGER You can be killed or seriously injured if you don t immediately follow instructions wWARNING You can be killed or seriously injured if you don t follow instructions Al...

Page 25: ...tion is loose at tap or washer House drain pipes are clogged Stop washer and check drum and drain filter for foreign objects If noise continues after washer is restarted call for service This is normal If sound continues washer is probably out of balance Stop and redistribute wash load Stop and redistribute wash load See Installation Instructions for removing shipping bolts and packaging Stop wash...

Page 26: ... unless the door is locked DOOR LOCK will appear in the display If the door is closed and locked and the open door error message is displayed call for service Use only HE High Efficiency detergent in accordance with the manufacturer s instructions Run the TUB CLEAN cycle regularly Be sure to wipe around and under the door seal frequently Clean around door seal glass to prevent odor or mildew 1 wip...

Page 27: ...ice The display shows Thermal overload protection circuit in the motor has been tripped Allow the washer to stand for 30 minutes to allow the motor to cool then restart the cycle If the LE error code still appears unplug the washer and call for service The display shows A power failure has occurred Restart the cycle The display shows Drum light does not stay on This is normal The drum light shuts ...

Page 28: ...improvements SPECIFICATIONS OPTIONAL ACCESSORIES OPTIONAL ACCESSORIES For these and other LG products contact your local LG dealer or visit our Web site at us lge com ca lge com Pedestal Give your LG washer and dryer a boost with matching 14 inch high pedestals They feature a storage drawer for added convenience 14 Pedestal Color WDP3W White WDP3B Black WDP3S Titanium WDP3N Midnight blue WDP3R Wil...

Page 29: ...r contrary to the requirements of precautions in the Operating Guide accident vermin fire flood improper installation acts of God unauthorized modification or alteration incorrect electrical current or voltage or commercial use or use for other than intended purpose The cost of repair or replacement under these excluded circumstances shall be borne by the consumer CUSTOMER INTERACTIVE CENTER NUMBE...

Page 30: ...action that could cause a load to catch fire Use fabric softeners or products to eliminate static only as recommended by the manufacturer This washer is not designed for maritime use or for mobile installations such as in RVs aircraft etc Turn off the water taps and unplug the washer if the machine is to be left for an extended period of time such as during vacations Packaging material can be dang...

Page 31: ...at matches the rating plate This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires Never unplug your washer by pulling on the power cord Always grip plug firmly and pull straight out from the outlet Failure to follow this warning can cause serious injury fire electrical shock or death Repair or replace immediatel...

Page 32: ...efore reaching inside Failure to follow this warning can cause serious injury fire electrical shock or death Do not allow children to play on or in the washer Close supervision of children is necessary when the washer is used near children As children grow teach them the proper safe use of all appliances Failure to comply with these warnings could result in serious personal injuries Destroy the ca...

Page 33: ...n and features a delay to prevent the door from being opened until the washer interior has cooled and the water level has lowered RollerJets The RollerJet system enhances wash performance while reducing fabric wear Integrated jets spray clothes to further improve washing efficiency INTERIOR DRUM Light The drum light illuminates the washer interior for greater visibility when loading and unloading ...

Page 34: ...ncy and allow easier access for large items Water Circulation The water circulation nozzles spray the water detergent solution directly onto garments for super cleaning performance Leveling Feet Four leveling feet two in the front and two in the back adjust to improve washer stability on uneven floors Drain Access Panel Provides access to the drain line and drain pump filter 3 Included Accessories...

Page 35: ...responsibility and obligation of the product owner to have a proper outlet installed by a qualified electrician 27 68 6 cm 1 2 5 cm 1 2 5 cm EXTRA HOT COLD HOT COLD WARM WARM WARM COLD COLD COLD EXTRA HIGH HIGH MEDIUM LOW NO SPIN HIGH LOW OFF HEAVY NORMAL LIGHT EXTRA RINSE TUB CLEAN RINSE SPIN DRUM LIGHT PRE WASH CHILD LOCK WATER PLUS STAIN CYCLE SPINSENSE DELAY WASH STEAM LOAD SENSINGWASH RINSE S...

Page 36: ... Operation SenseClean Washing System 4 Wash Cycles with 3 Spray Arms Sanitary Rinse Multi Level Water Direction Detergent and Rinse Aid Dispenser Hybrid Condensing Drying System Slim Direct Motor Water Heater Food Disposer Self Cleaning Filter Style and Design Semi Integrated Electronic Control Panel Visible Digital Status Display Premium Color Palette of Stainless Steel White and Black with Pocke...

Page 37: ...rd and Rack parts Lifetime on the Stainless Steel Tub and Door Liner UPC CODES White WW 048231 009706 Black BB 048231 009683 Stainless Steel ST 048231 009690 With Food Disposer in the same circuit a 20 AMP circuit breaker is required Design and specifications are subject to change without notice 2008 LG Electronics U S A Inc Englewood Cliffs NJ All Rights Reserved LG Design and Life s Good are tra...

Page 38: ...rner Spend less time waiting and more time cooking The powerful SuperBoil 17 000 BTU Burner brings water and other liquids to a boil quickly Large Capacity Oven The size of your oven shouldn t dictate what you can cook or for how many people This Large Capacity Oven gives you more space so you have the flexibility to cook more dishes at the same time PreciseTemp Bake System PreciseTemp baking syst...

Page 39: ...c Shut Off Self Cleaning Oven Light No of Racks 2 Standard Racks Large WideView Window COOKTOP Burner Type Sealed Gas Burners Configuration Left Front 12000Btu h 9500Btu h Left Rear 9100Btu h 9100Btu h Center 9100Btu h 9100Btu h Right Front 17000Btu h 10000Btu h Right Rear 5000Btu h 5000Btu h MATERIALS FINISHES Available Colors Smooth White SW Smooth Black SB Stainless Steel ST Handle Matching Sta...

Page 40: ... Automatic Shut Off Self Cleaning Highest in Customer Satisfaction for Ranges Cooktops and Ovens J D Power and Associates 2008 2009 LG received the highest numerical score for ranges cooktops and ovens in the proprietary J D Power and Associates 2009 Kitchen AppliancesStudiesSM 2008 received award for satisfaction with cooktops wall ovens 2009 study based on 4 067 total responses measuring 12 bran...

Page 41: ... 03 18 10 Type Type Electric Slide In Oven Cooktop SmoothTouch Knobs Features Display White VFD Electronic Clock Timer Control Lock Function Audible Preheat Signal Special Functions Temperature Unit of Measure F C Beeper Volume High Low Mute Language English or Spanish Preheating Alarm Light On Off Door Lock Cooktop Specifications Type Radiant No of Radiant Element 5 Warming Zone Element Size and ...

Page 42: ...ith cool air no matter where you put it Humidity Control Crispers with Glide N Serve Drawer Humidity controlled crispers maintain humidity level extending the life of your fruits and vegetables Large Capacity in 30 Width Get more space for groceries than you ever thought possible all in a feature packed refrigerator Nothing beats the convenience of having more food when you need it and with 20 cu ...

Page 43: ...remium LED REFRIGERATOR DOOR No of Shelves Bin 6 Gallon Size FREEZER Drawers 2 DuraBase Freezer Drawer Divider Ice Bin Freezer Light Premium LED MATERIALS AND FINISHES Contour Door Hidden Hinges Toe Grille Surface Coated Metal Stainless Steel Back Flush Metal cover over mechanical parts Available Colors Smooth White SW Smooth Black SB Stainless Steel ST Handles Matching Commercial Handles DIMENSIO...

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