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TROUBLESHOOTING
Performance
The appliance does
not heat.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.
Gas supply or service is turned off.
• Confirm that the house gas shutoff and the shutoff valves of the dryer are both fully open.
Even if gas is not supplied to the appliance, it will run and no error codes will display. Verify
that other gas appliances in the home are working normally.
Energy Saver option is selected. (on some models)
• If using the
Normal
cycle, deselect the
Energy Saver
option that is selected by default.
This option reduces energy use by adding an air dry section to the beginning of the cycle.
It is normal to feel no heat at the beginning of the cycle while in
Energy Saver
mode.
Drying time is not
consistent.
Heat settings, load size, or dampness of clothing is not consistent.
• The drying time for a load will vary depending on the size of the load, the type of fabrics,
the wetness of the clothes and the condition of the lint filter. An unbalanced load in the
washer can cause poor spinning, resulting in wetter clothes which will take longer to dry.
Problem
Possible Cause & Solution
Problem
Possible Cause & Solution
Clothes are wrinkled. Clothes dried too long (overdried).
• Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying time or use
a lower dry level setting and remove items while they still retain a slight amount of
moisture.
Clothes left in dryer too long after cycle ends.
• Use the
Wrinkle Care
option. This option will tumble the clothes briefly every few minutes
for up to 3 hours to help prevent wrinkling.
Greasy or dirty spots
on clothes.
Fabric softener used incorrectly.
• Check and follow the instructions provided with your fabric softener.
Clean and dirty clothes are being dried together.
• Use your dryer to dry only clean items. Soil from dirty clothes can transfer to the clean
clothes in the same or later loads.
Clothes were not properly cleaned or rinsed before being placed in the dryer.
• Stains on dried clothes could be stains that were not removed during the washing process.
Make sure that clothes are being completely cleaned or rinsed according to the
instructions for your washer and detergent. Some difficult soils may require pre-treating
prior to washing.
Clothes are
shrinking.
Garment care instructions are not being followed.
• To avoid shrinking your clothes, always consult and follow fabric care instructions. Some
fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink
when dried in a dryer. Use a low or no heat setting.
