20
Symptoms
Possible Causes & Solution
Water tastes strange.
Have you left the appliance for a long period of time without using
it?
•
The taste of old water may change due to bacterial growth. Use the
appliance empty the water tank into the appliance using provided drain
hose.
Has it been a long time since you installed and replaced the filter?
•
If an expired filter is used, the filtration performance may decline. It is
recommended to replace the filter according to the filter replacement
period.
The filtration amount
has reduced
suddenly.
Is it time to replace the filter?
•
Make a request for a filter replacement.
Is the water supply valve closed?
•
Open the water supply valve.
Water does not
dispense.
Did you miss the filter replacement period?
•
Make a request for a filter replacement.
Is the water supply valve closed?
•
Open the water supply valve.
Is the power plug unplugged from the outlet?
•
Plug the power plug in the outlet correctly.
Does water not dispense when you press the discharge button?
•
Contact your distributor, supplier or dealer.
Cold water, hot water
or ambient water does
not dispense.
Did you turn off the relevant function?
•
Turn on the relevant function.
Did you discharge a large amount of cold water?
•
If you have discharged a lot of cold water so that there is little water in
the storage tank, cold water may not dispense. Wait a while until water
is filled inside the storage tank and then use. (Only applicable to models
with a storage tank)
•
If you discharge a large amount of cold water at once, the temperature
of cold water inside the cold water tank will rise. Wait a while until water
becomes colder and then use. (Only applicable to models with a cooling
tank)
Did you discharge a lot of hot water?
•
If you discharge a lot of hot water at once, the temperature of hot water
inside the hot water tank drops and tepid water may dispense. Wait a
while until hot water becomes hotter and then use. (Only applicable to
models with a hot water tank)
Did you discharge a lot of ambient water?
•
If you have discharged a lot of filtered water (including ambient water)
so that there is little filtered water in the storage tank, filtered water may
not come out. Wait a while until water is filled inside the storage tank
and then use. (Only applicable to models with a storage tank)
TROUBLE SHOOTING
EN
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