LG WD13050SD Owner'S Manual Download

Page: 29 / 36

roubleshooting guide

Problem

Possible Causes

Solutions

Water in the washer
drains slowly or not
at all, or the display
shows:

Washer fills with
water slowly or not
at all, or the display
shows:

Washer will not
turn on

Washer won’t spin,
or the display
shows:

Door will not
unlock when cycle
is stopped or
paused

Wash cycle time is
longer than usual

• Drain hose is bent, pinched, or

clogged.

• The drain filter is clogged.

• Water supply taps are not open

fully.

• Water line hoses are kinked,

pinched, or bent.

• Water inlet filters are clogged.

• Water pressure to tap or house is

too low.

• Power cord is not properly

plugged in.

• House fuse is blown, circuit

breaker has tripped, or power
outage has occurred.

• The door is not closed properly.

• Interior temperature of washer is

too high.

• Water level in washer is too high.

• The washer automatically adjusts

the wash time for the amount of
laundry, water pressure, water
temperature, and other operating
conditions.

• Make sure the drain hose is free of clogs,

kinks, etc., and is not pinched behind or under
the washer.

• Clean the drain filter. See the Care and

Cleaning section.

• Make sure that the water taps are open fully.

• Make sure the hoses are not kinked or

pinched. Be careful when moving the washer.

• Clean the inlet filters. See the Care and

Cleaning section.

• Check another faucet in the house to make

sure that household water pressure is
adequate.

• Make sure that the plug is plugged securely

into a grounded, 3-prong, 220-240V~, 50Hz.
outlet.

• Reset circuit breaker or replace fuse. Do not

increase fuse capacity. If the problem is a
circuit overload, have it corrected by a
qualified electrician.

• Make sure that the door is closed properly

and press the START/PAUSE button. After
starting a cycle, it may take a few moments
before the drum begins to turn or spin. The
washer will not spin unless the door is locked
(DOOR LOCK will appear in the display).

• If the door is closed and locked and the open

door error message is displayed, call for
service.

• The washer door has a safety lock to prevent

burns. Allow the washer to cool until the
DOOR LOCK indicator turns off in the display.

• Allow the washer to complete the

programmed cycle, or run the DRAIN & SPIN
cycle to drain the water.

• This is normal. The washer adjusts cycle time

automatically to provide optimal results for the
selected cycle.

Summary of Contents for WD13050SD

Page 1: ...ou for buying a LG Fully Automatic Washing machine Please read your owner s manual carefully it provides instructions on safe installation use and maintenance Retain it for future reference Record the model and serial numbers of your washing machine ...

Page 2: ...iently Tilted Drum and Extra Large Door Opening Tilted drum and extra large opening make it possible to load and unload clothing more easily Steam Washing and Refresh Steam Washing features upgraded washing performance with low energy and water consumption Refresh Cycle removes wrinkles from dry clothes RollerJets Washing ball enhances the wash performance and reduces damage to the clothing The je...

Page 3: ... closed or try to force the door open when locked This could result in damage to the washer To minimize the possibility of electric shock unplug this appliance from the power supply or disconnect the washer at the household distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning Never attempt to operate this appliance if it is dama...

Page 4: ...nce and specifications may be varied without notice to improve the units quality Specifications subject to change by manufacturer Accessories Dispenser Shipping Bolts Direct drive motor Interior drum light Rollerjets High efficiency steam cycles Cold Water Inlet Hot Water Inlet Air Vent for Safety Door Drain Hose Drain Plug Control Panel Adjustable Feet Lower Cover Cap Drain Pump Filter Power Plug...

Page 5: ... transit bolts must be removed before using the washer When unpacking the base be sure to remove the additional packing support in the middle of the base packing Transit bolts Install or store where it will not be exposed to temperatures below freezing or exposed to the weather Properly ground washer to conform with all governing codes and ordinances The base opening must not be obstructed by carp...

Page 6: ...nder the feet Never try to correct any unevenness in the floor with pieces of wood cardboard or similar materials under the washer If it is impossible to avoid positioning the washer next to a gas cooker or coal burning stove an insulating 85x60cm covered with aluminum foil on the side facing the cooker or stove must be inserted between the two appliance The washer must not be installed in rooms w...

Page 7: ...e The reliability of the electronic control unit may be impaired at temperatures below freezing point If the appliance is delivered in the winter months and temperatures are below freezing Store the washing machine at room temperature for a few hours before putting it into operation Electrical connection CAUTION concerning the Power Cord Most appliances recommend they be placed upon a dedicated ci...

Page 8: ...nnector pushing the plate down Your machine comes with only cold water connection Make sure that there are no kinks in the hose and that it is not crushed Make sure that the rubber seal is inside the hose connector In case the diameter of the tap is large remove the guide plate Turn the middle connector to eliminate water leaked To separate the water supply hose from the middle connector shut off ...

Page 9: ...ose This equipment is not designed for maritime use or for use in mobile installations such as caravans aircraft etc Turn off the tap if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity When disposing of the appliance cut off the mains cable and destroy the Plug Disable the door lock to prevent young children being t...

Page 10: ... from floor wax and other lubricant coatings Do not let the feet of the washer get wet If feet of the washer get wet slipping may occur It can be purchased from hardware suppliers Level adjustment 1 Adjusting the washing machine level properly prevents excessive noise and vibration Install the appliance on a solid and level floor surface preferably in a corner of the room 2 If the floor is uneven ...

Page 11: ... Combine large and small items in a load Load large items first Large items should not be more than half the total wash load Do not wash single items This may cause an out of balance load Add one or two similar items Caring before washing Before the first washing Select a cycle COTTON 60 C add a half load of detergent allow the unit to wash without clothing This will remove residues from the drum ...

Page 12: ...tically be added during the last rinse cycle The soap drawer can be partially opened to add pre dissolved soap powder during the initial fill Solvents benzene etc are not allowable The detergent should be used according to the instruction of the detergent manufacture If too much detergent is used too many suds can occur and this will decrease the washing result or cause heavy load to the motor Cau...

Page 13: ...Light Normal Heavy Light Normal Heavy Light Normal Light Light Normal Heavy 5 items 5 0kg 5 0kg 3 0kg Rating 5 0kg 4 0kg 3 0kg 3 0kg Extra Hot Cold Warm Cold Warm Warm Hot Cold Cold Cold Warm Cold Warm Warm Hot Cold Cold Cold Warm Cold Warm Warm Hot Cold Cold Cold Cold Cold Warm Cold Warm Warm Warm Cold Warm Warm Cold Cold Hot Cold Cold Cold Warm Cold Warm Warm NOTE To protect your garments not ev...

Page 14: ...ours 7 LCD DISPLAY The display shows the settings estimated time remaining options and status messages for your Steam Washer The light in the display will remain on through the cycle 8 SPECIAL FUNCTION BUTTONS The special function buttons allow you to select additional functions and will light when selected Certain buttons also allow you to activate secondary functions by pressing and holding the ...

Page 15: ...anging settings while the washer is operating 6 SPINSENSETM INDICATOR This indicator shows that the washer has been set for the EXTRA RINSE option 7 EXTRA RINSE INDICATOR This indicator shows that the washer has been set for the EXTRA RINSE option 8 WATER PLUS INDICATOR This indicator shows that the washer has been set for the WATER PLUS option 9 STAIN CYCLE INDICATOR This indicator shows that the...

Page 16: ...not every wash rinse temperature spin speed soil level or option is available with every cycle 5 Press the START PAUSE button to begin the cycle The door will latch the display will change and the washer will calculate the estimated time remaining Once the washer has calculated the estimated total cycle time the washer will start To pause the cycle at any time press PAUSE 6 When the load is finish...

Page 17: ...AM to a Standard Cycle Using the Refresh Cycle 1 Turn on the washer and turn the cycle selector knob to select the Refresh cycle 2 Load up to 5 items and close the door 3 Press the STEAM button until the correct number of items is shown in the display No other options need to be set 4 Press the START PAUSE button to start the cycle After the Refresh cycle is complete the washer will tumble the clo...

Page 18: ...erformance at normal water heater settings Select the water temperature suitable for the type of load you are washing Follow the fabric care label for best results Warm rinses leave the loads drier than cold rinses Warm rinses can increase wrinkling In cold climates a warm rinse makes the load more comfortable to handle Cold rinses use less energy Wash rinse Adjusts the selected cycle to allow mor...

Page 19: ...cted the cycle and other settings press this button to delay the start of the wash cycle Each press of the button increases the delay time by one hour up to 19 hours Delay wash A buildup of detergent residue can occur in the wash tub over time and can lead to a mildewy or musty smell The TUB CLEAN cycle is specially designed to remove this buildup The display will show a message to add liquid blea...

Page 20: ... Speed and Soil Level to the desired settings 3 Set any other desired options 4 Press and hold the CUSTOM PROGRAM button for 3 seconds You will hear two beeps to confirm the settings have been stored To recall a Custom program 1 Press and release the CUSTOM PROGRAM button The stored settings will be displayed 2 Press and release the START PAUSE button to start the cycle The washer will start autom...

Page 21: ...when the washer is turned on This light automatically turns off when the door is closed and the cycle starts To turn on the light during a cycle press and hold the RINSE SPIN button for 3 seconds The drum light will illuminate and then turn off automatically after 4 minutes Drum light This option allows you to change the language shown in the display Once set the selected language will stay set ev...

Page 22: ...ra rinse cycle to the selected cycle Use this option to help ensure the removal of detergent or bleach residue from fabrics EXTRA RINSE Select this option to add extra water to the wash and rinse cycles for superior results especially with large or bulky items WATER PLUS Select this option to add a 16 minute prewash and spin cycle to the chosen cycle This is especially useful for heavily soiled it...

Page 23: ...mperature sensitive items Allergy Care Only woolen items that are designated as Machine Washable should be washed in this washing machine Wash only small loads for optimum fabric care less than 8 lbs Only neutral wool safe detergents should be used Only a small quantity of detergent is needed due to the small load size and low volume of water in the cycle The HANDWASH WOOL cycle uses a gentle tumb...

Page 24: ... a good idea to clean it from time to time Before cleaning the washer interior unplug the electrical power cord to avoid electrical shock to avoid electrical shock hazards When disposing of the appliance cut off the mains cable and destroy the plug Disable the door lock to prevent young children being trapped inside 1 Turn off the water tap 2 Unscrew the water inlet hose 3 Clean the filter using a...

Page 25: ... the water to cool down before cleaning the drain pump carrying out emergency emptying or opening the door in an emergency 1 Open the lower cover cap by using a finger 2 Unplug the drain plug allowing the water to flow out At this time use a vessel to prevent water flowing on to the floor When water does not flow any more turn the pump filter open to the left 3 Remove out any foreign material from...

Page 26: ...inse cycle without laundry The washing drum If you live in a hard water area lime scale may continuously build up in places where it cannot be seen and thus not easily removed Over time the build up of scale clogs appliances and if it is not kept in check expensive maintenance or repairs may result Although the washing drum is made of Stainless steel specks of rust can be caused by small metal art...

Page 27: ...ay occur or moved in freezing temperatures follow these instructions to prevent damage to the washer 1 Turn off water supply tap 2 Disconnect hoses from water supply and drain water from hoses 3 Plug electrical cord into a properly grounded electrical outlet 4 Add 1gallon 3 8L of nontoxic recreational vehicle RV antifreeze into an empty wash drum Close the door 5 Set spin cycle and let washer spin...

Page 28: ...to the washer drum Washer not unloaded promptly Clothes not sorted properly Stop washer and check drum and drain filter for foreign objects If noise continues after washer is restarted call for service This is normal If sound continues washer is probably out of balance Stop and redistribute wash load Stop and redistribute wash load See Installation Instructions for removing shipping bolts and pack...

Page 29: ...in filter See the Care and Cleaning section Make sure that the water taps are open fully Make sure the hoses are not kinked or pinched Be careful when moving the washer Clean the inlet filters See the Care and Cleaning section Check another faucet in the house to make sure that household water pressure is adequate Make sure that the plug is plugged securely into a grounded 3 prong 220 240V 50Hz ou...

Page 30: ... washer will stop and the error code will be displayed Use only HE High Efficiency detergent in accordance with the manufacturer s instructions Run the TUB CLEAN cycle regularly Be sure to wipe around and under the door seal frequently Because it uses pressurized steam the washer requires very small amounts of steam to achieve optimal results Excess steam could damage fabrics and reduce efficiency...

Page 31: ...ng correctly Thermal overload protection circuit in the motor has been tripped A power failure has occurred Unplug the washer and call for service Close the water taps unplug the washer and call for service Close the water taps unplug the washer and call for service Allow the washer to stand for 30 minutes to allow the motor to cool then restart the cycle If the LE error code still appears unplug ...

Page 32: ...installation for example leveling the product adjustment of drain Normal maintenance which is recommended by the owner s manual Removal of foreign objects substances from the machine including the pump and inlet hose filter for example grit nails bra wires buttons etc Replace house fuses or correct house wiring or correct house plumbing Correction of unauthorized repairs Incidental or consequentia...

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Page 36: ...P No MFL31245155 ...

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