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30

roubleshooting guide

Symptom

Possible Cause

Solution

• Water supply is not adequate in area
• Water supply taps are not completely

open.

• Water inlet hose(s) are kinked.
• The filter of the inlet hose(s) are
clogged.

• Drain hose is kinked or clogged.
• The drain filter is clogged.

• Load is too small.
• Load is out of balance.
• The appliance has an unbalance

detection and correction system. If
individual heavy articles are loaded (ex.
bath mat, both robe, etc.), this system
may stop spinning or even interrupt the
spin cycle altogether. 

• If the laundry is still too wet at the end

of the cycle, add smaller articles of
laundry to balance the load and repeat
the spin cycle.

• Is the door opend

or not completely
closed?

• Water overfills due to the faulty water

valve.

• Water level sensor has malfunctioned.

• Over load in motor.

• Over load in motor.

• The washer experienced a power

failure.

• Check water supply.

Check another tap in the house.
Fully open tap.

Straighten hose(s).
Check the filter of the inlet hose(s).

Clean and straighten the drain hose.
Clean the drain filter.

Add 1 or 2 similar items to help 
balance the load.
Rearrange load to allow proper 

spinning

Close the door completely.

❋ 

If  “      ”is not released, call for service.

Unplug the power plug and call for service.

Close the water tap.
Unplug the power plug.
Call for service.

Restart the cycle.

Turn the water tap on. 
I f           is not released, unplug power
plug and call service.

T

Summary of Contents for WD-12320RDK

Page 1: ...P No MFL38868782 ...

Page 2: ...WD 12320RDK WD 12325RDK ...

Page 3: ...e quickly and thoroughly during wash cycle The detergent suds can be removed more easily by the water shower during rinse cycle The water circulation system uses both water and detergent more efficiently RollerJets Washing ball enhances the wash performance and reduces damage to the clothing The jets spray and help tumble clothes to enhance washing performance while maintaining fabric care Built i...

Page 4: ... force the door open when locked This could result in damage to the washer When the machine runs at high temperature the front door may be very hot Don t touch it To minimize the possibility of electric shock unplug this appliance from the power supply or disconnect the washer at the household distribution panel by removing the fuse or switching off the circuit breaker before attempting any mainte...

Page 5: ...that have been previously cleaned in washed in soaked in or spotted with petrol gasoline dry cleaning solvents or other flammable or explosive substances should not be placed in a tumble dryer Highly flammable substances commonly used in domestic environments include acetone denatured alcohol petrol gasoline kerosene spot removers some brands turpentine waxes and was removers Items containing foam...

Page 6: ...ght 80kg Wash capacity Max Watt 9kg 2200W Dry capacity Max Watt 5kg 2200W Spin speed No spin 400 800 1000 1200 Water consumption 187 ℓ Permissible water pressure 0 3 10 kgf cm2 30 1000kPa The appearance and specifications may be varied without notice to raise the units quality Inlet hose 1EA Spanner Accessories ...

Page 7: ... remove the additional packing support in the middle of the base packing 2 Unscrew the 4 bolts with the spanner supplied 4 Close the holes with the caps supplied Transit bolts Install or store where it will not be exposed to temperatures below freezing or exposed to the weather Properly ground washer to conform with all governing codes and ordinances The base opening must not be obstructed by carp...

Page 8: ...rect any unevenness in the floor with pieces of wood cardboard or similar materials under the washer If it is impossible to avoid positioning the washer next to a gas cooker or coal burning stove an insulating covered with aluminum foil on the side facing the cooker or stove must be inserted between the two appliance The washer must not be installed in rooms where the temperature can drop below 0 ...

Page 9: ...ing may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point If the appliance is delivered in the winter months and temperatures are below freezing Store the washing machine at room temperature for a few hours before putting it into operation Electrical connection CAUTION concerning the Power Cord Most appli...

Page 10: ...the 4 screws 3 Connect the water supply hose to the middle connector pushing the plate down Your machine comes with only cold water connection Make sure that there are no kinks in the hose and that it is not crushed Make sure that the rubber seal is inside the hose connector Upper Connector Rubber packing Middle connector Fixing screw Guide plate Connector Rubber seal Hose connector Used the horiz...

Page 11: ... will protect the floor from damage due to water leakage This equipment is not designed for maritime use or for use mobile installations such as caravans aircraft etc Turn off the stopcock if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity When disposing of the appliance cut off the mains cable and destroy the plug ...

Page 12: ...that it might fall off Concrete floors Wooden floors Suspended floors The installation surface must be clean dry and level Install washer on a flat hard floor Tile floors Slippery floors Important Proper placement and levelling of the washer ensures long regular and reliable operation The washer must be absolutely horizontal and stand firmly in position It must not Seesaw across corners under load...

Page 13: ...rst washing Combine large and small items in a load Load large items first Large items should not be more than half the total wash load Do not wash single items This may cause an out of balance load Add one or two similar items Check all pockets to make sure that they are empty Items such as nails hair clip matches pens coins and keys can damage both your washer and your clothes Close zippers hook...

Page 14: ...lothes Do not leave the fabric softener in the detergent drawer for more than 2 days Fabric softener could harden Softener will automatically be added during the last rinse cycle Do not open the drawer when water is supplied Solvents benzene etc are not allowable 1 The Dispenser Drawer 2 Adding Fabric Softener Adding detergent and fabric softener Do not pour fabric softener directly on the cloths ...

Page 15: ...d For best results avoid oversudsing 4 Water softener A water softener such as Anti limescale Clagon can be used to cut down on the use of detergent in extremely hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Use the quantity of detergent as for soft water Tips Full load according to manufacturer s recommendation Part lo...

Page 16: ... marked delicate and wool laundry Colored Laundry which is lightely soiled fast Cotton bedding with filling duvet pillow blanket sofa cover with light filling Water Temperature Select the water temperature to the wash cycles Always follow garment manufacture s care label or instructions when laundering Pre Wash If laundry is heavily soiled Pre Wash course is recommended Pre Wash is available in Co...

Page 17: ... 3 times Spin 1200 rpm Water temperature 60 C Program Cotton Press the Power button to start Select the conditions which you want to use by pressing each button For selecting the each conditions please refer to the page17 page23 Press the Start Pause button 1 Cotton automatically selected upon power on 2 Manual Selecting ...

Page 18: ... advance into the washing cycle without changing the program just press Start Pause button and then the washer will proceed Initial program Cotton Program Main Wash Normal Rinse 1200 rpm 60 C When Start Pause button is pressed the Cotton program is automatically selected By turning the Program dial the program is selected in order of Cotton Cotton Eco Synthetic Delicate Wool Silk Hand Wash Quick 3...

Page 19: ...lable in Cotton Cotton Eco and Synthetic 2 Pre Wash Use this option for load that need pretreatment Add 17 minutes pre wash and drain When using Pre Wash option do not use liquid detergent in the main wash comportment Use powder for the main wash Available in Cotton Cotton Eco and Synthetic 3 Rinse Spin Use this option to rinse and then spin 4 Spin Only When you want spin only select the this opti...

Page 20: ...k can be set at any time and it is automatically canceled when operational errors occur Also Child lock works when power is off Change the desired program 1 Normal 2 Rinse Rinse 3 Rinse Hold Rinse By pressing the Rinse button the Rinse type can be selected Cotton Eco Cotton Synthetic performs 3 Rinses Wool Silk Hand Wash Quick 30 Delicate Duvet performs 2 Rinses Used to additional rinse which may ...

Page 21: ...the drawer How to set Time Delay Press Power button Turn the Program dial to select the program you require Press Time Delay button and set the desired time Press the Start Pause button lamp is on If Time Delay button is pressed 3 00 is displayed The maximum delayed time is 19 00 hours and the minimum time is 3 00 hours Each pressing of the button advances time delay by one hour To cancel the time...

Page 22: ...n the clothes load are similar in material and thickness Do not overload dryer by stuffing too many articles into drum Items must be able to tumble freely If you open door and remove load before dryer has finished its cycle remember to press the Start Pause button By pressing the DRY button you can select Use your Automatic Cycles to dry most loads Electronic sensors measures the temperature of th...

Page 23: ...erials Do not overload your dryer Take out permanent press articles as soon as the dryer stops to reduce wrinkles Permanent Press and Synthetics Always check the manufacture s instructions Fiber or Leather Materials Always check the manufacture s instructions Baby clothes and Night Gowns Do not dry any items mode from or containing rubber or plastics such as a aprons bibs chair covers b curtains a...

Page 24: ...m When washing cycle is completed is displayed on the Multi display During washing cycle the remaining washing time is displayed Recommended program by manufacturer Cotton around 2 hours and 53 minutes Cotton Eco around 3 hours and 11 minutes Synthetic around 1 hour and 44 minutes Delicate around 1 hour and 7 minutes Wool Silk around 1 hour and 3 minutes Hand Wash around 1 hour and 1 minutes Quick...

Page 25: ... a good idea to clean it from time to time Before cleaning the washer interior unplug the electrical power cord to avoid electrical shock to avoid electrical shock hazards When disposing of the appliance cut off the mains cable and destroy the plug Disable the door lock to prevent young children being trapped inside 1 Turn off the water tap 2 Unscrew the water inlet hose 3 Clean the filter using a...

Page 26: ...ol down before cleaning the drain pump carrying out emergency emptying or opening the door in an emergency 1 Open the lower cover cap by using a finger Turn the drain plug to pull out the hose 2 Unplug the drain plug allowing the water to flow out At this time use a vessel to prevent water flowing on to the floor When water does not flow any more turn the pump filter open to the left 3 Remove out ...

Page 27: ... run a rinse cycle without laundry The washing drum If you live in a hard water area limescale may continuously build up in places where it cannot be seen and thus not easily removed Over time the build up of scale clogs appliances and if it is not kept in check these may have to be replaced Although the washing drum is made of Stainless steel specks of rust can be caused by small metal articles p...

Page 28: ...ur or moved in freezing temperatures follow these instructions to prevent damage to the washer 1 Turn off water supply tap 2 Disconnect hoses from water supply and drain water from hoses 3 Plug electrical cord into a properly grounded electrical outlet 4 Add 1gallon 3 8L of nontoxic recreational vehicle RV antifreeze into an empty wash drum Close the door 5 Set spin cycle and let washer spin for 1...

Page 29: ...e at tap or washer House drain pipes are clogged Water supply is not adequate in area Water supply tap is not completely open Water inlet hose s are kinked The filter of the inlet hose s are clogged Drain hose is kinked or clogged The drain filter is clogged Stop washer and check drum and drain filter If noise continues after washer is restarted call your authorized service centre If sound continu...

Page 30: ...e the door and press the Start Pause button After pressing the Start Pause button it may take a few moments before the clothes washer begins to spin The door must lock before spin can be achieved Once started the door can not be opened for safety reasons Wait one or two minutes before opening the door to give the electric locking mechanism time to release The washing time may vary by the amount of...

Page 31: ... of laundry to balance the load and repeat the spin cycle Is the door opend or not completely closed Water overfills due to the faulty water valve Water level sensor has malfunctioned Over load in motor Over load in motor The washer experienced a power failure Check water supply Check another tap in the house Fully open tap Straighten hose s Check the filter of the inlet hose s Clean and straighte...

Page 32: ... the installation for example levelling the product adjustment of drain Normal maintenance which recommended by the owner s manual Removal of foreign objects substances from the machine including the pump and inlet hose filter for example grit nails bra wires buttons etc Replace fuses in or correct house wiring or correct house plumbing Correction of unauthorized repairs Incidental or consequentia...

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