LG TV2425NTWB Owner'S Manual Download Page 1

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OWNER'S MANUAL

WASHING MACHINE

Before beginning installation, read these instructions

carefully. This will simplify installation and ensure that the

product is installed correctly and safely. Leave these

instructions near the product after installation for future

reference.

ENGLISH

TV2425NTWB TV2425NTWW

MFL71781343

Rev.00_081221

www.lg.com

Summary of Contents for TV2425NTWB

Page 1: ...This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH TV2425NTWB TV2425NTWW MFL71781343 Rev 00_081221 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved ...

Page 2: ...irements 10 Stacking Mini Washer and Main Washer 11 Connecting the Water Supply Hose 13 Installing the Drain Hose 16 Levelling the Appliance 17 OPERATION Operation Overview 19 Preparing the Wash Load 19 Adding Detergents and Softeners 20 Control Panel and Programme Table 23 Extra Options and Functions 27 SMART FUNCTIONS Using LG ThinQ Application 28 Smart Diagnosis 30 MAINTENANCE Cleaning After Ev...

Page 3: ...nical Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety This symbol is displayed to indicate matters and operations that can cause risk Read the part with th...

Page 4: ... be washed is 2 0 kg Installation Never attempt to operate the appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only be transported by two or more people holding the appliance securely Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area ...

Page 5: ...clothes or other items such as rugs mats shoes sheets towels rugs jeans or pet blankets Do not install the Mini Washer on top of another Mini Washer or Pedestal or elevated surface or stand To avoid breaking the door glass do not push too hard on the door when closing Do not open or close the door by foot and step on Mini washer Do not apply any sharp objects to the control panel in order to opera...

Page 6: ...il the drum has completely stopped Do not touch the door during a high temperature programme In case of a water leak from the appliance or flood disconnect the power plug and contact the LG Electronics customer information centre Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur Check the condition of the fill hoses they should b...

Page 7: ... unplug the appliance by pulling on the power cable Always grip the power plug firmly and pull straight out from the outlet socket Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different location Disposal Before discarding an old a...

Page 8: ...rum b Door Open Close Button c Liquid Detergent Dispenser d Control Panel e Liquid Softener Dispenser Rear View a Main Washer Leg Hole b Stacking Switch c Drain Hole d Water Inlet Cold Only e Power Plug f Levelling Feet Specifications Model TV2425NTWB TV2425NTWW Power Supply 220 240 V 50 Hz Dimension Width X Depth X Height 595 mm X 654 mm X 365 mm Product Weight 42 kg ...

Page 9: ...prior notice for product improvement purposes a Water supply hose for cold water b Connecting Supply Hose and Disassembled Connector 1 c Connecting Supply Hose with Assembled Connector 1 d Water Drain Hose e Water Drain Hose Connector f Band Clamp g Cable Ties 2 EA h Back Brackets 2 EA i Front Brackets 2 EA j Machine Screw 40 EA k Short Sheet Metal Screw 5 EA l Long Sheet Metal Screw 11 EA m Spann...

Page 10: ...t 2 cm at the sides and 10 cm behind the appliance Be sure to allow for wall door or floor moldings that may increase the required clearances WARNING This appliance must only be used for domestic household purposes and should not be used in mobile applications NOTE Never try to level any uneven floor by putting pieces of wood cardboard or similar materials under the appliance Ventilation Make sure...

Page 11: ...kets 2EA b Back Brackets 2EA c Machine Screw 40EA d Short Sheet Metal Screw 5 EA e Long Sheet Metal Screw 11 EA NOTE Accessories are subject to change by the manufacturer without prior notice for product improvement purposes Attaching Brackets on Mini Washer 1 After removing the carton and shipping material lift the Mini Washer off the foam base and keep 4 brackets on the foam base Make sure the p...

Page 12: ...er and screw up each bracket using machine screws 7 EA Type 2 The bottom of the Main Washer is plastic and its colour is white 1 Tilt and hold the Main Washer 2 Attach the two front brackets to the bottom of the Main Washer and screw up each bracket using machine screws 4 EA NOTE If the front brackets are assembled in the Main Washer or there is stacking feature on the base of Main Washer do not i...

Page 13: ...led prior to placing the Main washer on top 3 Turn the feet of the Main Washer slightly until they are firmly snug up against the Mini Washer Loosen the adjustable feet by turning them clockwise for a half turn with a spanner Then tighten the four lock nuts All lock nuts must be tightened NOTE The Mini Washer will not work as a stand alone unit Connecting the Water Supply Hose Needed Accessories 1...

Page 14: ...onto the inlet valves No further backflow protection is required for connection to the water inlet Checking the Rubber Seal Two rubber seals a are supplied with the water supply hose They are used to prevent water leaks Connection to taps is sufficiently tight Do not use mechanical devices such as multi grips to tighten the water supply hose Ensure that the curved end of the water supply hose is c...

Page 15: ...the adapter ring plate 4 Pull the connector latch plate f down push the inlet hose onto the adapter and release the connector latch plate Make sure the adapter locks into place NOTE After connecting the water inlet hose to the water tap turn on the water tap to flush out foreign substances dirt sand sawdust and etc in the water lines Let the water drain into a bucket and check the water temperatur...

Page 16: ...ced higher than 100 cm above the floor Water in the appliance may not drain or may drain slowly 1 Insert the band clamp onto the drain hose elbow Pliers may be required to open the clamp so it can be fitted to the rubber end of the hose 2 With the hose leading up from the elbow firmly insert the elbow onto the drain outlet on the back of Mini Washer 3 Adjust the band clamp with pliers to keep the ...

Page 17: ...the appliance diagonally adjust the feet again Check whether the appliance is perfectly level after installation NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance Reinforcement or bracing of the timber floor may need to be considered to stop or reduce excessive noise and vibration Adjusting and Levelling the Feet When installing the appliance the appliance ...

Page 18: ...ets This feature may vary depending on the model purchased If you install the appliance on a slippery surface it may move because of excessive vibration Incorrect levelling may cause malfunction through noise and vibration If this occurs install the anti slip sheets under the levelling feet and adjust the level 1 Clean the floor to attach the anti slip sheets Use a dry rag to remove and clean fore...

Page 19: ...oving the load for small items that may be caught in the seal After washing is complete wipe off the washing machine door gasket and inside the washing drum with a soft dry towel for clean washing Preparing the Wash Load Sorting the Clothes For best washing results sort your clothes according to the care label stating fabric type and washing temperature Soil level Heavy Normal Light Separate cloth...

Page 20: ...cause parts to be damaged and safety problems Closing the drawer before having closed the Lid completely may scratch the Lid glass Ensure the drawer is pulled out completely to prevent the Lid from contacting the front of the Main Washer NOTE The Lid lock may fail if there is too much clothes in the mini washer or if the Lid is not completely closed H lights up when the programme starts and the do...

Page 21: ...le garments use powdered detergent with bleach Detergent is flushed from the dispenser at the beginning of the wash cycle NOTE Do not let the detergent harden Doing so may lead to blockages poor rinse performance or odour Adding Detergent and Softener Using the Dispenser 1 Slide open the drawer 2 Add the detergent and softener into the appropriate compartments a Liquid detergent compartment b Liqu...

Page 22: ...to remove Do not leave the liquid detergent and liquid fabric softener in the dispenser for more than 1 day Detergent and softener may harden They may remain in the dispenser if it is too thick They should be diluted if the consistency is too thick so that it can flow easily Do not open the drawer when water is being supplied during the wash Solvents benzene etc must never be used ...

Page 23: ...s button is used to start the wash cycle or pause the wash cycle If a temporary stop of the wash cycle is needed press this button NOTE If you do not press the Start Pause button within a certain time the Mini Washer automatically turns off and all cycle settings are lost e Extra Options and Functions To use the extra functions press and hold the corresponding button for 3 seconds The correspondin...

Page 24: ...e selected If the display shows then the time will be displayed after the load sensing has detected the load size This is normal The time shown is only an estimate This time is based on normal operating conditions Several external factors load weight room temperature incoming water temperature etc can affect the actual time e Programme Status Indicators When a washing programme is running LED for ...

Page 25: ...s underwear transparent clothes and lace clothes that are easily damaged This programme is not suitable for washing silk clothing Lingerie Max Load 1 kg Description Washes machine washable lingerie sheer and lacy clothes Baby Care Max Load 1 kg Description Washes baby clothes with gentle motion and better performance Speed Wash Max Load 1 5 kg Description Washes small loads of lightly soiled cloth...

Page 26: ...26 OPERATION NOTE Always follow garment manufacturer s care label or instructions when washing to avoid damage to clothes Neutral detergent is recommended ...

Page 27: ...el for Safety Use the Child Lock option to disable the controls This function can prevent children from changing cycles or operating the appliance NOTE Once this function is set all buttons are locked except the Power button When the controls are locked L and the remaining time are alternatively shown on the display during the wash while this function is engaged Turning off the power will not rese...

Page 28: ... Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use Settings Allows you to set various options on the appliance and in the application Push Alert When the cycle is complete or the appliance has problems you have the option of receiving push notifications on a smartphone The notifications are triggered even if t...

Page 29: ...al characters Smartphone user interface UI may vary depending on the mobile operating system OS and the manufacturer If the security protocol of the router is set to WEP you may fail to set up the network Please change it to other security protocols WPA2 is recommended and register the product again Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store ...

Page 30: ...r reasons not attributable to LGE s negligence the service may not operate due to external factors such as but not limited to Wi Fi unavailability Wi Fi disconnection local app store policy or app unavailability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using LG ThinQ to Diagnose Issues If you experience a problem wit...

Page 31: ... the logo until the data transfer is complete Keep the smartphone in place until the data transfer has finished Time remaining for data transfer is displayed 4 After the data transfer is complete the diagnosis will be displayed in the application NOTE For best results do not move the smartphone while the tones are being transmitted ...

Page 32: ...an extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a dry cloth ensuring there is no moisture in cabinet joints or crevices Do not press on the surface or the display with sharp objects Door Wash with a damp cloth on the outside and inside and then dry with a soft cloth WARNING Do not attempt to separate any panels or disassemble the appli...

Page 33: ...t Filter The water inlet filter collects lime or any sediment that may be in water that is supplied to the appliance Clean the inlet filter every six months or so or more often if the water is very hard or contains traces of limescale Turn off the water supply taps to the appliance if the appliance is to be left for a certain period of time e g holiday especially if there is no floor drain gully i...

Page 34: ...rs slowly Check another tap in the house Water supply tap is not completely open Water does not enter the appliance or it enters slowly Open fully tap Water supply hose s are kinked Straighten hose or reinstall the water inlet hose The filter of the supply hose s are clogged Check and clean the inlet valve filter after turning off the taps and removing the hose connections to the washing machine U...

Page 35: ...ppliance wait for 30 minutes until the motor is cooled down and then restart the cycle FE OVERFLOW ERROR Water overfills due to a possible faulty water valve Close the water tap Unplug the power plug Call for service PE PRESSURE SENSOR ERROR Water level sensor malfunctions Close the water tap Unplug the power plug Call for service E7 STACKING ERROR You may operate the Mini Washer without stacking ...

Page 36: ...hes The clothes may be out of balance Pause the programme and redistribute the clothes after the door unlocks Vibrating noise Package materials are not removed Remove package materials The clothes may be unevenly distributed in the drum Pause the programme and redistribute the clothes after the door unlocks Not all levelling feet are resting firmly and evenly on the floor See the Levelling the App...

Page 37: ...cuit The appliance will resume the programme where it stopped once power is restored Control needs to be reset Press the Power button then reselect the desired programme and press the Start Pause button Start Pause was not pressed after a programme was set Press the Power button then reselect the desired programme and press the Start Pause button The appliance is turned off if the Start Pause butt...

Page 38: ...tc and is not pinched behind or under the washing machine Cycle time is longer than usual The load is too small Add more items to allow the appliance to balance the loads Heavy articles are mixed with lighter items Always try to wash articles with similar weight in order to allow the appliance to evenly distribute the weight of the load for spinning The load is out of balance Manually redistribute...

Page 39: ...re not connected to the Wi Fi network The password for the Wi Fi that you are trying to connect to is incorrect Find the Wi Fi network connected to your smartphone and remove it then register your appliance on LG ThinQ Mobile data for your smartphone is turned on Turn off the Mobile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set inc...

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