LG RVS-B245PZ Owner'S Manual Download Page 34

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TROUBLESHOOTING

Parts & Features

Frost or condensation

has formed inside or

outside the appliance.

Did you open and close the appliance door frequently or is the appliance

door improperly closed?

• Frosts or condensation can form if the outside air penetrates inside the

appliance.

Is the installation environment humid?

• Condensation can appear on the exterior of the appliance if the installation

area is too humid or on a humid day such as a rainy day. Wipe off any

moisture with a dry cloth.

The side or front of the

appliance is warm.

There are anti condensation pipes fitted to these areas of the appliance

to reduce condensation forming from around the door area.

• The heat releasing pipe to prevent condensation is installed on the front

and side of the appliance. You may feel it particularly hot right after the

appliance is installed or during the summer. You can be assured that this

is not a problem and is quite normal.

There is water inside or

outside of the

appliance.

Is there water leakage around the appliance?

• Check if the water has leaked from a sink or another place.

Is there water on the bottom of the appliance?

• Check if the water is from the thawed frozen food or a broken or dropped

container.

Symptoms

Possible Cause & Solution

The appliance door is

not closed tightly.

Is the appliance leaning forward?

• Adjust the front feet to raise the front side slightly.

Were the shelves properly assembled?

• Refit the shelves if needed.

Did you close the door with excessive force?

• If you apply too much force or speed when closing the door, it may remain

briefly open before closing. Make sure that you do not slam the door

closed. Close the door gently.

It is difficult to open

the appliance door.

Did you open the door right after you closed it?

• If you try to open the appliance door within one minute after you closed it,

you may have difficulties because of the pressure inside the appliance. Try

to open the appliance door again in a few minutes so that the internal

pressure stabilizes.

Symptoms

Possible Cause & Solution

global_main.book.book Page 34 Thursday, September 2, 2021 12:08 PM

Summary of Contents for RVS-B245PZ

Page 1: ...stallation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL71798860 Rev 00_090221 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved global_main book book Page 1 Thursday September 2 2021 12 08 PM ...

Page 2: ... Removing the Fridge and Freezer Door 12 Levelling and Door Alignment 13 Turning on the Power 15 Moving the Appliance for Relocation 15 OPERATION Before Use 16 Product Features 18 Control Panel 21 InstaView 22 Door in Door 23 Drawer 23 Shelf 24 Icemaker 25 Door Basket 26 SMART FUNCTIONS LG ThinQ Application 27 Smart Diagnosis 28 MAINTENANCE Cleaning 30 Deodorizer 31 TROUBLESHOOTING Before Calling ...

Page 3: ...appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow the instructions...

Page 4: ...used in the appliance require special disposal procedures Consult with service agent or a similarly qualified person before disposing of them Do not damage the refrigerant circuit If the power cord is damaged or the hole of the outlet socket is loose do not use the power cord and contact an authorized service centre Do not locate multiple portable outlet sockets or portable power supplies at the r...

Page 5: ... or exterior of the appliance to clean it Do not clean the appliance with brushes cloths or sponges with rough surfaces or which are made of metallic material Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different location Risk of...

Page 6: ...lug the power plug of the appliance Be careful not to let the appliance door fall during assembly or disassembly Be careful not to pinch crush or damage the power cable during assembly or disassembly of the appliance door Be careful not to point the power plug up or let the appliance lean against the power plug Do not connect a plug adapter or other accessories to the power plug Do not modify or e...

Page 7: ...the appliance for any purpose storage of medical or experimental materials or shipping other than any domestic household food storage use If water penetrates electrical parts of the appliance disconnect power plug and contact an LG Electronics customer information centre Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long period of time Do not touch the p...

Page 8: ...h the appliance or power plug and ventilate the area immediately This appliance uses a refrigerant gas isobutane R600a Although it uses a small amount of the gas it is still combustible gas Gas leakage during appliance transport installation or operation can cause fire explosion or injury if sparks are caused Do not use or store flammable or combustible substances ether benzene alcohol chemical LP...

Page 9: ...ot hang from the appliance doors storage room shelf or climb up into it Do not store an excessive amount of water bottles or containers for side dishes on the door baskets Do not open or close the appliance door with excessive force If the hinge of the appliance door is damaged or operates improperly stop using the appliance and contact an authorized service centre Prevent animals from nibbling on...

Page 10: ...en temperature changes Do not insert the shelves upside down The shelves may fall To remove frost from the appliance contact an LG Electronics customer information centre Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage global_main book book Page 10 Thursday September 2 2021 12 08 PM ...

Page 11: ... on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and 43 ºC Accessories 1 This feature is only availab...

Page 12: ...p of the appliance Lift the hook located at the bottom of the front side of the cover with a flat head screwdriver 2 Disconnect all wire harnesses a Unscrew the ground wire b 3 Rotate the hinge lever e counterclockwise Lift the top hinge d free of the hinge lever latch c CAUTION When lifting the hinge free of the latch be careful that the door does not fall forward It is recommended that two or mo...

Page 13: ...til it is free of the bottom hinge assembly CAUTION Place the door on a non scratching surface with the inner side facing up Refitting the Fridge and Freezer Door Refit the doors in the reverse sequence of their removal once the appliance has been passed through all access doors CAUTION Install the fridge door first Levelling and Door Alignment Before Beginning When the appliance doors appear to b...

Page 14: ...ion The refrigerator is heavy and should be installed on a rigid and solid surface Some timber flooring may cause levelling difficulties if it flexes excessively Door Alignment for Freezer and Fridge Door If the door of the appliance is not level adjust the difference in the height of appliance door 1 Open the door and use the spanner a to loosen the keeper nut by turning it to the left 2 Use the ...

Page 15: ...fore installing an earth wire You may be charged for the installation Connecting the Appliance After installing the appliance connect the power plug into the outlet socket Do not double up with other appliances on the same outlet NOTE After connecting the power supply cord or plug to the outlet wait 3 or 4 hours before you put food into the appliance If you add food before the appliance has cooled...

Page 16: ...m the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy make sure that door bins drawers and shelves are assembled properly Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent dew or fr...

Page 17: ... be stored correctly If there are chill compartments in the appliance do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the power supply gets back to normal che...

Page 18: ...able on some models a Door in Door 1 This is a convenient storage area for frequently used items that require easy access b Door in Door Lever 1 Opens Door in Door c InstaView Door in Door 1 The InstaView Door in Door compartment allows for easy access to commonly used food items global_main book book Page 18 Thursday September 2 2021 12 08 PM ...

Page 19: ...his feature is only available on some models Door in Door Model InstaView Door in Door Model a LED Lamp The LED lamps inside the appliance light up when you open the door global_main book book Page 19 Thursday September 2 2021 12 08 PM ...

Page 20: ... fresh foods Stores the foods with higher moisture content at the front of the shelf The shelf height can be adjusted by inserting the shelf in another groove of different height The actual number of shelves will differ from model to model h Bottle Rack 1 Stores containers and tall bottles using the bottle rack CAUTION Do not store short bottles or containers The items may fall and cause an injury...

Page 21: ...differ from model to model Control Panel and Functions 1 This feature is only available on some models a Fridge Press this button repeatedly to select a desired temperature between 1 C and 7 C The default fridge temperature is 3 C NOTE The actual inner temperature varies depending on the food status as the indicated setting temperature is a target temperature not actual temperature within the appl...

Page 22: ...ss and hold the Lock button for 3 seconds until indicator light turns on and the function is activated To disable the function press and hold the Lock button for 3 seconds until the indicator light turns off and the function is deactivated NOTE The displayed temperature is the target temperature and not the actual temperature inside the appliance The actual temperature inside the appliance depends...

Page 23: ...oth with lukewarm water or a glass cleaner Do not spray glass cleaner directly at the glass door Door in Door This feature is only available on some models Using the Door in Door Pull the lever at the bottom of the door upwards until the door in door opens There is plenty of storage space inside the door in door and its surrounding baskets allowing you to store food in an organized manner CAUTION ...

Page 24: ...e drawers Shelf CAUTION Glass shelves are heavy Use special care when removing them Do not clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact Removing Refitting the Shelf 1 Tilt up the front of the shelf and then lift the shelf straight up 2 Pull the shelf out 3 Mount them in the reverse order of the removal process CAUTION ...

Page 25: ...careful not to twist the ice maker with force since it can break Do not freeze the ice in the ice storage bin This could break it and cause appliance damage or injury Using the Icemaker 1 This feature is only available on some models Icemaker Type A 1 1 Hold the handle of ice tray and pull it out 2 Fill the ice tray with potable water up to the water line 3 Place the ice tray back to its position ...

Page 26: ...inside the freezer if you do not use it Door Basket Removing Refitting the Door Basket 1 Hold both edges of the basket and remove it by lifting it upward 2 Refit the door baskets in the reverse order of the removal process global_main book book Page 26 Thursday September 2 2021 12 08 PM ...

Page 27: ...es weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that the Wi Fi indicator on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider or...

Page 28: ...rn it off Run the LG ThinQ application and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The Wi Fi indicator will be turned off Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that have the obligations to disclose source code th...

Page 29: ...nosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application 1 Press the Lock button to activate the lock function If the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Open the fridge door and then hold the phone on the upper right speaker hole 3 Press and hold the Freezer button for three seconds or...

Page 30: ...lean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the same direction as the grain This helps reduce surface staining and tarnishing Cleaning the Interior When removing a shelf or drawer from inside the appl...

Page 31: ...ss on the hooks at the deodorizer and then take it out 4 Dry the deodorizer by using a hair dryer or by leaving it in the sunlight A natural palm wood powder is used for the deodorizer to increase deodorizing performance Even if it falls off it is not harmful Wipe it off with a towel or cloth CAUTION Do not wash the deodorizer with water global_main book book Page 31 Thursday September 2 2021 12 0...

Page 32: ... If the problem persists contact an electrician There is poor refrigeration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did y...

Page 33: ...u close the appliance door you can wipe it with a dry cloth Do you open and close the appliance door too frequently Condensation can form due to the temperature difference from the outside Wipe out the dampness with a dry cloth Did you put warm or moist food inside without sealing it in a container Store food in a covered or sealed container Frost has formed in the freezer compartment Doors may no...

Page 34: ...inside or outside of the appliance Is there water leakage around the appliance Check if the water has leaked from a sink or another place Is there water on the bottom of the appliance Check if the water is from the thawed frozen food or a broken or dropped container Symptoms Possible Cause Solution The appliance door is not closed tightly Is the appliance leaning forward Adjust the front feet to r...

Page 35: ...will click when the automatic defrost cycle begins and ends The thermostat control or appliance control on some models will also click when cycling on and off Normal Operation Rattling noises Rattling noises may come from the flow of appliance the water line on the back of the unit for plumbed models only or items stored on top of or around the appliance Normal Operation Appliance is not resting e...

Page 36: ...Q Mobile data for your smartphone is turned on Turn off the Mobile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wir...

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Page 38: ...Memo global_main book book Page 38 Thursday September 2 2021 12 08 PM ...

Page 39: ...Memo global_main book book Page 39 Thursday September 2 2021 12 08 PM ...

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LG RVS-B245PZ, Owner'S Manual

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